2 senior it specialist jobs found

Position: Operations Account Specialist Job Description: Why You'll Love This Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.   What You'll Do: Owns operational performance to Operations Account Manager for Tier 1 & 2 accounts OR owns operation performance directly for Tier 3 & 4 accounts. Understands assigned customer contract requirements for SLA and adherence Manages end to end customer backlog process and all actions required to ensure orders are moving through system Promise Date and Alert Manage in Open Backlog...

Position: HR Specialist III, Learning Programs Job Description: What You'll Be Doing: Design and administer the service delivery of programs/initiatives related to the employee lifecycle, which may include onboarding, employee learning, performance management, leadership training/development, early career talent, EVP/employee experience, and inclusion Supports key talent and learning programs by conducting market research, managing external vendors, identifying best practices, and developing content, development and delivery best practices Recommends metrics to measure program results, analyzing data and preparing presentations of findings to help determine whether identified program/business goals have been achieved Leads in the ongoing review and improvement of programs including developing program experience related surveys and providing recommendations based on survey findings Acts as the central point of contact for talent and learning...