Arrow Electronics
Casablanca, Morocco
Position: Sales Operations Associate I Job Description: Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. What You’ll Be Doing at Arrow? Support to Sales and Operations Account Managers Order Management: Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing. Service Delivery: Meet established Service Level Agreements (SLAs). Compliance & Collaboration: Ensure adherence to policies and regulations while...