8 customer service jobs found

Position: Channel Manager - IBM Job Description: Arrow ECS is looking for a Channel Manager - IBM that will be supporting high growth and high potential partners. The primary focus of this position will be to grow national partners. What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s). Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions....

Position: Inside Sales Representative II Job Description: As an Inside Sales Representative you will be selling Arrow’s line card of passive, electromechanical and connector products, and be the daily contact for customers and suppliers. What You’ll Be Doing: Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.  Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Sell and drive...

Position: Field Sales Representative Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. A Fortune 154 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and...

Position: Logistics & Operations Associate II Job Description: Arrow Electronics | Phoenix Shift: 7:00 AM – 3:30 PM, Monday–Friday. Hourly Rate: $28.00 USD Hourly Pay: up to $29.50 USD for hours worked between 6:00 PM – 6:00 AM. Overtime: Regular OT and occasional Saturdays as needed. We are seeking a detail-oriented and proactive Logistics & Operations Associate II to join our dynamic team. The ideal candidate will play a critical role in ensuring efficient supply chain management and operational processes, supporting the company’s commitment to delivering exceptional service to our customers. What You'll Be Doing:   Provides solutions on procedures and issues regarding inventory control, ensures legal compliance to requirements, and interacts with internal/external customer. Manage daily account work flow as it relates to returns. Placing sales orders, communicating through customers both on calls and in written...

Position: Logistics Services Associate Manager I Job Description: Arrow Electronics is looking for energetic and enthusiastic individuals that work well in a fast-paced computer and electronics distribution center in Phoenix AZ as a Logistics Services Associate Manager . You will support the Logistics Team in directing the overall activities of the distribution center and interface with the supervisors of other departments to ensure an efficient operation, with maximum utilization of available human and material resources.  Shift: Friday-Monday, day shift, 6:00AM - 4:30PM . May occasionally be required to work later in the evenings and to support business requirements. What You’ll Be Doing: Support warehouse team in directing the overall activities for picking and shipping. Interfaces with the supervisors of other departments to ensure an efficient operation with maximum utilization of available human and material resources. Maintain a high level of employee...

Position: Quality Engineer I Job Description: Arrow's Phoenix Integration facility has an exciting opportunity to join the team as a Quality Engineer. In this role you will collaborate across multiple departments to ensure consistent and sustainable quality results.   What You'll Be Doing: Maintain and improve quality system and documentation. Assist with internal auditing and maintaining quality certifications. In collaboration with various departments, identify and implement process improvements through data and risk analysis. Complete thorough root cause analysis to implement robust corrective actions when quality issue arises. Communicate professionally and promptly with customers. Train on quality related areas, such as ESD, 6S, and other lean methodologies. Conduct presentations to co-workers, managers, stakeholders, customers, and senior leadership. Review customer feedback and implement changes to improve products to...

Position: Production Associate Manager Job Description: Arrow Electronics is currently seeking a dedicated and team-oriented Production Associate Manager to join our team on the 6:00am to 4:30pm Monday to Thursday shift. Shift: Monday-Thursday, day shift, 6:00AM - 4:30PM. May occasionally be required to work later in the evenings and to support business requirements. What You’ll Be Doing: Responsible for the day-to-day functions of Logistics or Value Add department(s), ensuring goals are met or exceeded. Supervise day to day operation of a single department (receiving, storing, picking, shipping, special handling) within the distribution/value add center consisting of non-exempt tactical personnel. With specific direction from management and HR, participates in staffing, terminations, disciplinary counseling, performance management and development in conjunction with facility management. Typically will need to elevate complex issues. Report and track...

Position: Production Technician Team Lead Job Description: Arrow Electronics is currently seeking a dedicated and team-oriented Production Technician Lead. In this role you will be coordinating rotations, new builds, material transfers, training new team members, system updates, DMS reconciliation and customer communication. The Production Technician Lead provides work instruction and prioritizes work of their team to ensure integration quality, production objectives and schedules are met. Also provides training and performs complex technician functions including performing complex builds and complex troubleshooting with or without a build plan. What You’ll Be Doing:   Coordinate and monitor the workload and flow of all technicians to ensure that standards for efficiency, quality, safety, and housekeeping are maintained, serves as a backup to all functions in the work area. Provides work direction and prioritizes work of the Integration group to ensure...