12 customer service officer jobs found

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Provide expert internal and external customer service and sales support to...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: - Responsible for customer inquiries. - Process customer change request with accuracy. - Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc. - Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system. - Supporting customer RMA and other assigned tasks. Location: JP-Tokyo, Japan (Atago Green Hills Mori) Time Type: Full time Job Category: Business Support

Position: Customer Service Officer Job Description: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 148 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With  2025 sales of USD $30.9 billion , Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at  www.arrow.com . Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at  https://www.fiveyearsout.com/ .  Principal Accountabilities ● Provide expert internal and external customer...

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing Process quotation and provide customer support to new and current business. Collaborate closely with Sales and adhere to quote strategies to win new business. Provide accurate and competitive pricing to meet branch target percentage. Gathering of marketing information regarding customers, competitors and pricing. Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information. Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request. What We Are Looking For Diploma/Degree graduates. With at least 2-4 years of relevant experience in electronics distribution industry. Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams. Positive, willing to learn and can-do mindset. Good...

Position: Sr. Linux Red Hat Infrastructure Engineer Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...

Position: Senior Tax Analyst - Asia Pacific Job Description: Business Title: Senior Tax Analyst—Asia Pacific Reporting to the Director, Tax - Asia Pacific, the job holder will have opportunities to grow their career with regional tax exposure to 10+ countries in APAC. The job holder should be able to exchange ideas and assist on driving the progress in English and Mandarin effectively. What You’ll Be Doing US & Corporate Tax Reporting Coordinate and review APAC regional tax provision packages (including US GAAP tax provisions, FIN 48, ASC 740 analysis, and Form 5471, etc.) to ensure alignment with corporate requirements. Support US tax reporting deliverables, including tax expense forecasting, cash tax projections, and underlying financial data analysis. Transfer Pricing & Global Compliance Implement and monitor Arrow’s intercompany transfer pricing policies and cost allocation systems, adjusting for shifts in business flows and...

Position: Technology Field Application Engineer – FPGA Job Description: Technology Field Application Engineer - FPGA We are looking for a Field Application Engineer who will join our Nordic Engineering team to help guide our customers R&D in Sweden and help them realize their innovative ideas within FPGAs. You will preferably live in Sweden and work based out of one of our offices in either Kista or Göteborg. Home office is also an option in Norway, Denmark or Sweden. Responsibilities / Tasks: Help development Engineers to select the right FPGA technologies and components for their next design. You will be responsible for growing our FPGA market share in Nordic in cooperation with our team of Nordic FPGA FAEs. Be involved in many different development projects of our customers As a technical expert you will be responsible for preparing & conducting training courses, events and technical meetings with customers and suppliers. Guide technical...

Position: Trade Compliance Engineer and Analyst Job Description: This entry level position ensures compliance with applicable U.S. export and import control laws, including the Export Administration Regulations (“EAR”), International Traffic in Arms Regulation (“ITAR"), and the Office of Foreign Asset and Control (“OFAC”) sanctions, and regional and local regulations concerning the movement of goods and services across borders. The position acts as a liaison among several internal groups across Arrow businesses, and may interface with government licensing offices, such as the Bureau of Industry and Security (“BIS”), to ensure proper adherence to trade management and trade control laws and regulations. What You'll Be Doing: Using their engineering knowledge, skills and abilities, a Trade Compliance Engineer and Analyst to review part specification sheets, related product documentation, and the Export Administration Regulations to determine Export Classification Code...

Position: Shipping Coordinator / Logistics Officer Job Description: ​ Monday to Saturday (5.5 day weekly) Mon – Fri: 8:30am to 5.30pm Sat: 8:30am to 12.30pm Work Location: Arrow Electronics PTP, Gelang Patah, Johor What You’ll Be Doing Perform General Warehouse job : Receiving; putaway; picking; packing; labelling; sorting; loading & unloading of cargoes             Manage labor distribution and workflow to meet quality and production goals Support a specific warehouse function (e.g., shipping, receiving) Transport and stage products Maintain organized work and product storage areas        Email correspondence with internal and external customers             Prepare reporting to supervisor according to the instructions from warehouse management Perform process and transaction audit What We Are Looking For SPM, Certificate or Diploma graduates. Computer literacy- WMS/DMS experience at advantage 2-5 years of...