20 customer service officer jobs found

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Position: Logistics Officer Job Description: Principal Accountabilities ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems.  ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer.  ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and...

Position: Logistics Officer Job Description: Principal Accountabilities ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems.  ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer.  ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Inside Sales Officer Job Description: What You’ll Be Doing Process quotation and provide customer support to new and current business Collaborate closely with Sales and adhere to quote strategies to win new business. Provide accurate and competitive pricing to meet branch target percentage. Gathering of marketing information regarding customers, competitors and pricing. Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request. What We Are Looking For Diploma / Degree At least 1-3 years of relevant experience in a similar role within the electronics manufacturing / semiconductor industry Ability to think critically by identifying potential problems and issues in different situations, assessing each using standard procedures and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Pricing Officer Job Description: Job Description What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing Process quotation and provide customer support to new and current business. Collaborate closely with Sales and adhere to quote strategies to win new business. Provide accurate and competitive pricing to meet branch target percentage. Gathering of marketing information regarding customers, competitors and pricing. Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information. Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request. What We Are Looking For Diploma/Degree graduates. With at least 2-4 years of relevant experience in electronics distribution industry. Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams. Positive, willing to learn and can-do mindset. Good...

Position: Sr. Manager, Database Engineering & Architecture Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides...

Position: Sr. Linux Red Hat Infrastructure Engineer Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...

Position: Business Operations Support Job Description: Arrow’s Enterprise Computing Solutions ( ECS ) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es We are looking for a Business Operations Support  to join our Business Support Center in Córdoba. This position would be in direct contact with the sales teams and with resellers in the Spanish territory, reporting to the Sales Manager. It will also serve as the first contact point to some of our partners. There is a tremendous chance to develop our business to be even more successful. The daily work as a Business Operations Support  consists of customer...

Position: Trade Compliance Engineer and Analyst Job Description: This entry level position ensures compliance with applicable U.S. export and import control laws, including the Export Administration Regulations (“EAR”), International Traffic in Arms Regulation (“ITAR"), and the Office of Foreign Asset and Control (“OFAC”) sanctions, and regional and local regulations concerning the movement of goods and services across borders. The position acts as a liaison among several internal groups across Arrow businesses, and may interface with government licensing offices, such as the Bureau of Industry and Security (“BIS”), to ensure proper adherence to trade management and trade control laws and regulations. What You'll Be Doing: Using their engineering knowledge, skills and abilities, a Trade Compliance Engineer and Analyst to review part specification sheets, related product documentation, and the Export Administration Regulations to determine Export Classification Code...

Position: Trade Compliance Specialist  Job Description: Do you have an international mindset and interest in global, logistical trade processes? Then Arrow is looking for you! With international shipments constantly coming in and out of our locations you will be a key supporter for the compliance and trade team to ensure regulations are followed and administration is up to date. The position will be based at Neu-Isenburg, Germany and you will report to the Manager for Global Trade Management and Compliance. Same position is offered in Venlo, Netherlands. Position: Junior Trade Compliance Specialist     This entry level position ensures compliance with applicable   EU and   U.S. export and import control laws, including the Export Administration Regulations (“EAR”) regional and local regulations concerning the movement of goods and services across borders.    The position acts as a liaison among several internal groups across Arrow...

Position: Technology Field Application Engineer – FPGA Job Description: Technology Field Application Engineer - FPGA We are looking for a Field Application Engineer who will join our Nordic Engineering team to help guide our customers R&D in Sweden and help them realize their innovative ideas within FPGAs. You will preferably live in Sweden and work based out of one of our offices in either Kista or Göteborg. Home office is also an option. Responsibilities / Tasks: Help development Engineers to select the right FPGA technologies and components for their next design. You will be responsible for growing our FPGA market share in Nordic in cooperation with our team of Nordic FPGA FAEs. Be involved in many different development projects of our customers As a technical expert you will be responsible for preparing & conducting training courses, events and technical meetings with customers and suppliers. Guide technical direction/priorities based on...

Position: Trade Compliance Specialist (Jr) Job Description: Trade Compliance Specialist (Jr) Job Description: Do you have an international mindset and interest in global, logistical trade processes? Then Arrow is looking for you! With international shipments constantly coming in and out of our locations you will be a key supporter for the compliance and trade team to ensure regulations are followed and administration is up to date. The position will be based at Petah Tikva, Israel and you will report to the Manager for Global Trade Management and Compliance. This entry level position ensures compliance with applicable EU and U.S. export and import control laws, including the Export Administration Regulations (“EAR”) regional and local regulations concerning the movement of goods and services across borders.   The position acts as a liaison among several internal groups across Arrow businesses, and may interface with government licensing offices, to ensure proper...

Position: Customer Support Associate I Job Description: At Arrow, we're currently looking for a Customer Support Associate for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail, Microsoft Office documents)....

Position: Legal Director, Data Protection & Privacy Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers.   With 2025 sales of $30.9   billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides...

Position: Sales Associate Job Description: Arrow’s Enterprise Computing Solutions ( ECS ) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es We are looking for a Sales Associate  to join our team in Madrid. This position would be in direct contact with the sales teams and with resellers in the Spanish territory, reporting to the Sales Manager. It will also serve as the first contact point to some of our partners. There is a tremendous chance to develop our business to be even more successful. The daily work as a Sales Associate consists of customer service mainly by email and phone and various back-office...

Position: Shipping Coordinator / Logistics Officer Job Description: ​ Monday to Saturday (5.5 day weekly) Mon – Fri: 8:30am to 5.30pm Sat: 8:30am to 12.30pm Work Location: Arrow Electronics PTP, Gelang Patah, Johor What You’ll Be Doing Perform General Warehouse job : Receiving; putaway; picking; packing; labelling; sorting; loading & unloading of cargoes             Manage labor distribution and workflow to meet quality and production goals Support a specific warehouse function (e.g., shipping, receiving) Transport and stage products Maintain organized work and product storage areas        Email correspondence with internal and external customers             Prepare reporting to supervisor according to the instructions from warehouse management Perform process and transaction audit What We Are Looking For SPM, Certificate or Diploma graduates. Computer literacy- WMS/DMS experience at advantage 2-5 years of...