56 customer support associate jobs found

Position: Customer Support Associate Manager Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Strong businesses are built on strong teams. At Arrow, our Customer Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile,...

Position: Customer Support Associate Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization What You’ll Do: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, and recommending solutions and/or action plans...

Position: Customer Support Associate I Job Description: At Arrow Electronics, we're currently looking for a Customer Support Associate I for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail, Microsoft...

Position: Customer Support Associate I Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. Strong businesses are built on strong support teams. At Arrow, our Customer Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Join our team as a Customer Support Associate at our Chicago office! What You'll Be Doing: Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer...

Position: Junior Customer Support Associate Job Description: ABOUT THE ROLE At Arrow, we're looking for a Customer Support Associate to join our EMEA Value Added Services (VAS) team. This is an excellent entry-level opportunity for someone looking to build a career in customer operations, supply chain, and account management within a global organization. You'll receive comprehensive training and onboarding to help you develop the knowledge and skills needed to succeed in the role. Working closely with colleagues across Poland, Mexico, and the United States, you'll support strategic EMEA customers and gain exposure to international business operations, customer-facing activities, and end-to-end order management. The position follows a hybrid working model, with 3 days per week spent in our Gdańsk office and 2 days working remotely. WHAT WILL YOU DO: Provide internal and external customer service and sales support to the Inside Sales Team and customer engagements....

Position: Customer Support Associate Manager Job Description: Looking for your next big challenge? Arrow has the right opportunity for you! Arrow is seeking a Customer Support Associate Manager to lead our EMEA Value Added Services (VAS) Quoting and Order Management organization based in Gdansk, Poland. In this leadership role, you will oversee the EMEA VAS Quoting and Order Management organization, balancing operational priorities, customer expectations, and business objectives across multiple functions. You'll work closely with Sales, Supply Chain, Manufacturing, Asset, and Customer Service teams to drive operational performance, resolve complex challenges, and ensure an exceptional customer experience. Success in this role requires strong decision-making, people leadership, and a continuous improvement mindset, with a focus on developing talent, optimizing processes, and supporting the ongoing growth of the EMEA VAS business. What you will be doing Lead and...

Position: Customer Support Associate Job Description: Job Complexity                             ● Has developed knowledge and skills through formal training or considerable work experience               ● Entry level often for those with work experience in the skill area                   ● Works within established procedures with a moderate degree of supervision                 ● Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions Location: JP-Yokohama, Japan (LIVMO Rising) Time Type: Full time Job Category: Business Support

Position: Customer Support Associate Job Description: 1. 営業支援・顧客対応 主に間接販売を担当する顧客に対し、日々の営業支援およびカスタマーサービスを提供する 高い顧客満足度を維持しながら、社内業務プロセスの効率化を考慮した営業支援を行う フィールドセールス、技術部門、サプライヤーマーケティング、製造拠点、購買部門などの社内部門、サプライヤー、および顧客との連携窓口として業務を遂行する 顧客の要望を先回りして把握し、迅速かつ効果的に対応する 2. 受注処理（Order Processing） PO（注文書）の内容を確認し、価格、輸送条件、配送方法、技術仕様、品番、その他顧客固有の要件を確認したうえで、正確かつ迅速に受注処理を行う 注文登録前に顧客との相違点を解消する Arrow ERPシステムへ受注登録を行い、複雑な案件はShared Servicesチームと連携して解決する バックログレポートを確認し、製品コスト、納期要求、サプライヤー在庫状況を考慮しながら最適な受注対応を行う 3. カスタマーサービス・サービスリクエスト対応 SOW（Service Level Agreement）に基づく顧客サービスレベルを維持する 注文状況、RMA（返品承認）、請求書・注文確認書、与信状況、納期短縮依頼、出荷要件などに関する問い合わせへ迅速かつ適切に対応する 製品返品や保守契約解除の依頼内容をOracle ERPへ登録する 必要な情報を確認したうえで、ガイドラインに基づき受付可否を判断する 4. バックログ・請求・請求差異対応 受注から請求までのバックログ、サービスリクエスト、RMA案件を管理する オープンオーダーやRMAを継続的に確認し、サプライヤーによる出荷・請求状況を把握する 価格、数量、入庫実績、運賃、税コードなどの差異によるサプライヤー請求書の不一致やクレームを調査・解決する 5. 見積管理 顧客戦略や見積プロセスに基づき、見積作成および受注管理業務を担当する場合がある 職務レベル（Job...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Manage the overall account relationship and the day-to-day sales activities by providing service and support to the assigned customer base. Working with internal and external resources, facilitating work of others in quoting, fulfilling demand, and troubleshooting other customer requirements. Owner of the overall Quote to Order Processes and order preparation for specified customers,...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.   What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources...

Position: Quote Service Associate Job Description: About US: Join our dynamic Quote Associate team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you! As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for a Quote Associate. We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.   What You’ll Be Doing at Arrow? As a Quote Associate , your role will be maintaining and providing support of foundational data elements including items, pricing, authorizations and customer related information. This individual will work across Arrow Global Components teams providing problem resolution and ongoing expertise to support operational excellence. As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in...

Position: CSS Rep Job Description: What You'll Be Doing: Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts. Researches and responds to customer inquiries. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. Processes quotes and order preparation for specified customers and works with centralized PM’s for Quote and Debit information. Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done. Some knowledge and accountability of supply chain engagements such as: e-Compass (My Arrow), Consignments, CARES (Customer Automated Replenishment System) required. Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet,...

Position: CSS Rep Job Description: What You'll Be Doing: Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts. Researches and responds to customer inquiries. Maintains efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers. Processes quotes and order preparation for specified customers and works with centralized PM’s for Quote and Debit information. Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done. Some knowledge and accountability of supply chain engagements such as: e-Compass (My Arrow), Consignments, CARES (Customer Automated Replenishment System) required. Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet,...

Position: Junior Sales Operations Associate Job Description: About The Role Join our dynamic Sales Operations team at Arrow!  As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes. This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations. What Will You Do As a Sales Operations Associate, your role...

Position: Business Operations Associate l Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most. Summary   At Arrow, we’re currently looking for a Business Ops I for our Nogales, Sonora, or Guadalajara offices. In this position, you’ll be part of the Post Production team, which is dedicated to providing exceptional after-sale support, ensuring that customers continue to receive value through warranty services and advanced levels...

Position: Sales Operations Associate (English Speaker) Job Description: About US:   As Arrow Global Components (AGC) , a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.  Join our dynamic Sales Operations team at Arrow ! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!  As part of our company´s growth,  ARROW Morocco  is strengthening its teams and is looking for a  Sales Operations Associate,   PLEASE ATTACH YOUR RESUME IN ENGLISH    What You’ll Be Doing at Arrow?   As a Sales Operations Associate, your role will be diverse...

Position: Asset Associate Job Description: About US:   Join our dynamic Asset Associate team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!  As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for an Asset Associate,  We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.    What You’ll Be Doing at Arrow?   As an Asset Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:  · Stock Returns / parts analysis.  · IPV’s.  · RDR’s.  · Expediting.  · Upload / data maintenance of Confirm Dates.  · Investigating Inventory...

Position: Warehouse Associate I Job Description: Arrow Electronics | Reno, NV Shift(s): ​ 8:30 am - 5:00 pm - Monday - Friday 12:00 am - 8:30 am - Monday - Friday 12:00 am - 6:00 am - Monday - Friday 12:30 pm - 9:00 pm - Monday - Friday Hourly Rate: $24.00 USD Hourly Pay: up to $26.50 USD for hours worked between 6:00 PM – 6:00 AM. Overtime: Regular OT and occasional Saturdays as needed. Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver...

Position: Sales Operations Associate II Job Description: Are you a self-starter looking to be a part of a successful growing sales team? As a Sales Operations Associate, you will work to establish and retain strong and influential customer, supplier, and internal relationships. By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain industry leading customer satisfaction. This is a great opportunity to set the foundation for an impactful and successful career at Arrow! What You’ll Be Doing:     Act as the link between sales team and different counterparts and may need to join customer and supplier visits. Research and disseminate information on potential customers, supplier related activities, cost and schedule of designated project with local team. Evaluate opportunities, develop penetration plan and provide direction to Arrow team. Identify pipeline potential strategic Global OEM customers...

Position: Inside Sales Associate Job Description: What You'll Be Doing: ● Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Inside Sales Associate provides exemplary customer service and product knowledge expertise with an aim to expand market share, and grow our business. Daily activities of the role include, but are not limited to: ● Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction....