Arrow Electronics
Casablanca, Morocco
Position: Technical Support Engineer Job Description: About Us We are a Fortune 500 technology company headquartered in Centennial, Colorado, specializing in the distribution and value-added services of electronic components and IT solutions. At Arrow ECS, we are at the forefront of cybersecurity and infrastructure technologies. We design, deliver, and support solutions including firewalls, antivirus systems, web filtering, virtual infrastructures, and load balancing technologies. Our customers range from small businesses to global enterprises, and we ensure their IT environments are secure, reliable, and optimized for performance. As a Technical Support Engineer, you will deliver high-quality support to our global customers, primarily working with Broadcom technologies . You will troubleshoot, diagnose, and resolve technical issues while ensuring an excellent customer experience. Key Responsibilities Provide 1st & 2nd line technical support...