20 jobs found

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Account Manager Job Description: What You’ll Be Doing ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans...

Position: Regional System Analyst Job Description: What You’ll Be Doing Provide expertise in the planning, constructing and execution of test scripts as well as requirements gathering, application demos and functional designs. Apply business and functional knowledge including design documentation and testing standards, guidelines, and testing methodology to meet the team's overall functional objectives. Ensure all functional work products (i.e. requirements, deliverable, and testing results) are easily accessible and understandable. Trace requirements, maintain functional documentation and track defects to closure and keep defect repository up-to-date. What We Are Looking For Degree in Computer Science/IT/Software Engineering related field. Possess at least 3 years of relevant experiences in ERP Oracle development. Good English communication and interpersonal skills. Possess strong analytical skills and attention to details. Adaptable in a dynamic work...

Position: Customer Service Officer (Contract 1 Year) Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and...

Position: Sales Operations Officer Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Customer Service Representative Job Description: Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Customer Service Representative Job Description: Job Objective: To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. Key Responsibilities: All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Sales Operations Officer Job Description: Principal Accountabilities ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: Pricing Officer Job Description: What You’ll Be Doing ● Daily interaction, review and response to requests for price quotation from battleground branches/customers. ● SQR autorenewals (Proactive renewals). ● Monitor and action supplier S&D rejected claims and interaction with Finance team to provide resolution/feedback and enhance ROWC flow. ● Support, communicate, and work along Pricing Associates III on outstanding workload. ● Strategic customer quotes / Contract and Pass-Thru Pricing review. Job Complexity ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work under moderate supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions What We Are Looking For Typically requires a 2 year degree and...

Position: Sales Operations Associate Job Description: What You’ll Be Doing ● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. ● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other...

Position: Assistant Manager, Asset Job Description: What You’ll Be Doing We are seeking a proactive and results-driven Service Center Assistant Manager to support the overall operations of our service center. The ideal candidate will play a key role in leading, motivating, and managing the service team to deliver exceptional customer service aligned with Service Level Agreements (SLAs). You will be responsible for fostering team unity, optimizing service processes, handling daily customer requirements, and collaborating with global teams to ensure consistent service standards across regions. This role requires strong people management skills, a customer-centric mindset, and a proven track record of driving operational efficiency and team performance. Assistant Manager 50% •People Management & Team Development: Lead, manage, and mentor the service center team, including performance monitoring, feedback provision, and professional development support. Foster a...

Position: Buyer (Asset Specialist) Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....

Position: Materials Planner Job Description: What You’ll Be Doing ● Plan and pipeline inventory for low to medium complex customer demand—lower dollar value and/or lower part count. ● Review backlog and shortage reports to assure uninterrupted supply of inventory. Tools would include backlog matching, shortage reports and the Arrow flex reports with minimum customer interaction. ● Prepare Arrow generated forecasts for e-compass. Upload and manage the exceptions generated from the e-compass processing. ● Maintain manual bonds to assure interrupted availability of inventory. ● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience ● Completes work with a limited degree of supervision ● Likely to act as an informal resource for colleagues with less experience ● Identifies key issues and patterns from partial/conflicting data ● Takes a broad perspective to problems and spots new, less obvious solutions...

Position: Asset Associate Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub program. 3. Focus...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licences. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Talent Acquisition Manager Job Description: What You’ll Be Doing Oversee distribution of Employer Brand, Social Media (internal and external) Diversity Efforts, and overall candidate experience to include bringing forth ideas and best practices. Partner internally with various functions in order to execute on innovative and cost-effective efforts that support talent acquisition objectives and accelerate our ability to attract and engage top talent.  Manage Arrow’s external talent acquisition vendors to optimize their performance against business requirements as appropriate. Thought leader for Applicant Tracking System (ATS), processes and design intended to optimize the Talent Acquisition function and RPO technologies (current and future-state) for business leaders, HR and talent acquisition staff, aiding in superior user experience while ensuring compliance with EEO/OFCCP interdependencies. Manage talent acquisition vendor partnerships and content...

Position: Lead Development Associate Job Description: What You’ll Be Doing Lead Development Representative plays a critical role in developing, identifying, and qualifying leads to help drive the growth of immixGroup’s clients’ public sector business. The ideal candidate will learn the company value proposition and attend sales training in immixGroup’s state-of-the-art immixUniversity program.  Participate in lead generation call campaigns to uncover new business opportunities for immixGroup’s clients. Set up meetings between the client and the government customer. Establish ongoing business relationships with both government customers and technology clients. Document information for all sales activities, opportunities, and customer/client interaction in company CRM. Meet and exceed monthly performance goals. This job profile requires the assignment and participation in a sales compensation plan.  A portion of OTE will be variable and tied to...

Position: Inside Sales Representative Job Description: What You’ll Be Doing Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products...

Position: Sales Operations Officer Job Description: What You’ll Be Doing Process quotation and provide customer support to new and current business. Collaborate closely with Sales and adhere to quote strategies to win new business. Provide accurate and competitive pricing to meet branch target percentage. Gathering of marketing information regarding customers, competitors and pricing. Establishes and maintains customer relationships, communications with customers and internal stakeholders to provide market information. Support customer with additional requirements such as offer stock, competitor parts, datasheet & certificate request. What We Are Looking For Diploma/Degree graduates. With at least 2-4 years of relevant experience in electronics distribution industry. Possess strong solution-mindset, independent and ability to collaborate well within as well as across functional teams. Positive, willing to learn and can-do mindset. Good...