4 account manager jobs found

Overview: ECS is seeking a Cyber Program Manager to play a key role in executing program management duties and driving strategic initiatives for a federal client. This position requires a critical thinker with experience in all steps of the NIST Risk Management Framework (RMF), FISMA compliance reporting, Governance, Risk, Compliance (GRC) tools, and business growth within federal civilian accounts. Key Responsibilities: Contract & Program Management Serve as the primary point of contact and technical liaison for the Contracting Officer (CO) and Contracting Officer's Representative (COR) on all contractual, administrative, and performance matters . Provide overall contract leadership, resource planning, and financial oversight, ensuring all deliverables (e.g., Weekly/Monthly Activity Reports, Contractor Project Management Plan) are submitted accurately and on schedule . Establish program objectives and enforce rigorous performance metrics, including...

ECS is seeking a Business Analyst to work in our Fairfax, VA office. ECS is seeking a Business Analyst to work in our Fairfax, VA office in a hybrid remote/on-site capacity supporting a U.S. Government Mission Partner on the Secure Unclassified Network (SUNet). SUNet is a Department of Defense (DoD) owned, contractor-managed platform that houses multiple U.S. Government Mission Partner Enclaves, each with a unique set of data, applications, and information systems /sub-systems that support the development of Artificial Intelligence / Machine Learning (AI/ML) algorithms. The ideal candidate: Is a motivated, self-starter who enthusiastically tackles challenging operational problems and can quickly grasp and implement creative solutions Demonstrates a solid understanding of project management fundamentals and frameworks Is highly adaptable, takes ownership of tasks and deadlines, and works effectively with limited supervision Has prior exposure to DoD systems and...

ECS is seeking an Alarm Technician I to work in our Dulles, VA office. This is a critical position that works on our US Postal Service security and alarm monitoring team. This team 24/7 continuous monitoring and emergency dispatch services for USPS hubs, outlets, offices and distribution centers. This role provides centrally managed technical support in the areas of alarm panel programming, diagnostic and service support, customer account support and support to contract field technicians. Position Responsibilities: Provide centrally managed technical support in the areas of alarm panel programming, diagnostic and service support. Provide customer account support. Provide support to contract field technicians. Run reports from databases (RAMIV Preferred), program alarm panels, and operate alarm monitoring software. Create reports, documents, and correspondence using Microsoft Office (Word, Excel, and Outlook). Candidates must be able to pass a USPIS Moderate Background...

ECS is seeking an Operations Manager to work in our Arlington, VA office. Please Note: This position is contingent upon contract award. Responsibilities to include: Ensuring that all opened Service Desk tickets are reviewed on a daily basis. This involves: Checking each ticket for updates and progress. Monitoring all tickets in the Service Desk queues to ensure they are addressed promptly, and none remain unresolved for an extended period. Ensuring that every ticket has an updated journal note that accurately reflects the current status and any actions taken. To facilitate quick and effective resolution, the Operations Manager must ensure that all Service Desk tickets are triaged and correctly classified within fifteen minutes of their creation. This includes: Assessing the priority and urgency of each ticket. Assigning the appropriate category and sub-category to each ticket. Ensuring tickets are directed to the relevant department or personnel for...