2 government jobs found

ECS is seeking an IT Intern to work in Pocatello, ID . We are seeking a highly motivated intern to join our team and gain hands-on experience in high-level IT infrastructure engineering and maintenance. You will have the opportunity to work with and learn from some of the leading VMware, Windows, Linux, and cybersecurity experts in Southeast Idaho. This internship will provide you with a comprehensive understanding of engineering, installing, configuring, and maintaining a full enterprise production environment. You will incorporate cybersecurity principles throughout, equipping you with the confidence to create secure systems in the future. The goal is to provide the necessary skills to prepare you for an entry-level IT position. Promising interns will be sponsored for a Top-Secret security clearance at the conclusion of the internship! The candidate must be able to work onsite from 8:00 am to 12:00 pm Monday-Friday (20 hours per week) at the ECS Facility in Chubbuck, ID....

ECS is seeking an IT Helpdesk Support Service Specialist to work in our Pocatello, ID office. ECS is seeking a dedicated, TS-cleared Tier 1 Help Desk Support Administrator in Pocatello to deliver front-line technical support for PC, server, and mainframe applications and hardware. You will support approximately 50,000 government and contractor end users both CONUS and OCONUS, including agents, analysts, and mission-critical personnel combating terrorism, espionage, cyber threats, and major criminal activity. Key Responsibilities: Serve as primary point of contact for end-user IT inquiries (phone, self-service portal, etc.) Triage, troubleshoot, and resolve or escalate tickets, ensuring detailed diagnostic notes for downstream teams Perform password changes/resets on all FBI enclaves Install, configure, and support desktop software applications Provide remote desktop support and First-Call Resolution (FCR) whenever possible Keep customers informed of ticket status...