2 configuration analyst jobs found

Overview LMI is seeking a Senior Configuration Management (CM) Analyst to support a federal program management office (PMO) charged with planning, acquiring, and managing the deployment and operation of technology and capabilities to keep our borders safe.  We are seeking energetic self-starters who are focused on practical and efficient solutions delivered by an interdisciplinary, collaborative team.  The candidate will join our Technical and Engineering Team and provide full-time support to the client’s program management office, located in Washington, D.C.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we...

Overview LMI is seeking a Lead Genesys CX Enablement & Strategy Architect to support the Department of Veterans Affairs (VA) enterprise deployment of the Genesys Cloud Customer Experience (CX) solution across 65+ contact centers serving more than 11,000 employees. This role blends contact center platform  expertise  with strategy and advisory capabilities. The position is remote.   The Lead Genesys CX Enablement & Strategy Architect serves as both the functional authority for platform enablement and a strategic advisor to VA leadership. The role ensures training and adoption approaches align to system configurations across deployments while  facilitating  executive workshops and supporting data-driven experience strategy initiatives.   Remote work is acceptable with flexibility to go into the office based on client’s request.     LMI is a new breed of digital solutions provider dedicated to accelerating government impact with...