40 customer service jobs found

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform Developer and Tester to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting...

Overview LMI is seeking a Community Engagement Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges.  The Community Engagement Lead will oversee stakeholder engagement, outreach, and communications strategies to amplify engagement with participants, local leads, and partners globally. This role ensures alignment with organizational goals, branding, and performance metrics.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment,...

Overview LMI is seeking a Deputy Operations Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges.  The Deputy Operations Lead will support the Program Manager in executing the program by leading operational workflows, tracking progress, identifying risks, and ensuring alignment across all program tasks.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government,...

Overview LMI is seeking a Regional Coordinator to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Regional Coordinator will support Local Leads to facilitate training, execution, and event troubleshooting within assigned geographic regions. Regional Coordinators serve as key points of contact between the central program office and Local Leads.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.  Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI is seeking a Platform/Tech Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer...

Overview LMI is seeking a Cybersecurity Compliance Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Cybersecurity Compliance Specialist will support the program by ensuring all systems and workflows align with cybersecurity and federal compliance standards.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.    Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities LMI is seeking a Data & Analytics Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an...

Overview LMI is seeking a Content and Social Media Specialist to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Content and Social Media Specialist will develop compelling multimedia content, manage social media platforms, and support promotional campaigns to enhance participant engagement globally. This role contributes to the program’s visibility by managing content that aligns with NASA’s mission and the Space Apps Program goals.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready...

Overview LMI is seeking a Communications Lead to support the National Aeronautics and Space Administration in Washington, DC. We are seeking an energetic self-starter who has expert consulting and customer service skills and is focused on developing practical and efficient solutions to administrative challenges. The Communications Lead will oversee all internal and external communications for the program, ensuring all messaging aligns with NASA’s Space Apps Program objectives and branding standards. This role involves facilitating outreach, managing communication materials, and supporting public relations efforts to enhance program visibility globally.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready...

Overview LMI is seeking a skilled Lead Event Planner at a client location in the National Capital. Region. A successful Event Planner will demonstrate competency in project execution, leadership critical thinking, relationship management, and project execution while upholding the highest standard of ethical behavior.   This position requires on-site support at the The Pentagon a minimum of three (3) days per week .   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense,...

Overview LMI seeks a Senior Acquisition Team Lead to support a Customs and Border Protection program. The Senior Acquisition Team Lead will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Overview LMI is seeking an IT Service Desk Technician to support our Colorado Springs, CO office. This role is responsible for identifying, isolating, and resolving hardware, software, and AV technology tickets for LMI staff and clients. This person coordinates referrals with appropriate technical, professional, and service personnel for follow-ups, training, repairs, and other services. The ideal candidate is expected to be on-site, Monday through Friday, 8:00AM to 5:00PM mountain time. Responsibilities Tasks & Technologies Maintain, analyze, troubleshoot, and repair LMI computer systems, hardware, software, computer peripherals, and end-user devices. Provide support in areas of account creation, maintenance, and removal, standard desktop applications, and corporate applications. Provide real-time support of AV equipment and teleconference software during and prior to meetings/conferences as needed. Support...

Overview LMI seeks a Senior Acquisition and Program Management Task Lead to support Customs and Border Protection programs. The Task Lead will provide leadership and oversight across acquisition support for a large, complex set of CBP portfolios supporting mission-critical activities. The Task Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with DHS program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC five days per week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings...

Overview This position will serve as a primary lead for developing LMI’s facilities strategy and managing all aspects of LMI’s Facilities portfolio, including LMI’s SCIF spaces.  This position will be responsible for managing LMI’s facilities budgeting, construction, maintenance and repair program, which generally consists of life cycle planning and execution of construction, maintenance and repair at LMI’s locations. A background in managing secured facilities is strongly preferred.    This position is generally expected to work 3 days a week in LMI's Tysons Headquarters, but additional time in office may be required depending on workload, as well as travel to our other locations.   Responsibilities Develop and execute LMI’s facilities strategy and policies; Serve as lead for all facilities-related projects and activities; Serve as primary representative of LMI with all landlords, property managers,...

Overview LMI seeks a Military Health Business Process Lead to support a federal program management office in Northern Virginia. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our Military Health client in support of Warfighter Brain Health programs. The Military Health Business Process Lead serves as the vital link between overarching strategy and practical execution. This position emphasizes evaluating processes, introducing innovative solutions and products, and overseeing organizational change. The role involves pinpointing inefficiencies, advocating for improvements, and implementing changes to enhance team and project efficiency as well as supporting program execution, management and timeliness. This role will lead major initiatives, coordinate cross-functional teams, mitigate risks, and refine processes to boost organizational performance.   This position can be supported remotely, but...

Overview LMI is seeking a Multidisciplinary  Cyber Intel Threat Analyst to support the Space Warfighting Analysis Center / Spectrum Warfare Program (SWAC / SWP) in Colorado Springs, Colorado. The selected applicant must demonstrate a strong analytical and technical background with experience in the cyber domain (i.e., intelligence-based cyber threat analysis, defensive cyber operations, cyber resiliency metrics, cybersecurity, network service orchestration), experience with threat modeling and simulation, and how to integrate cyber effects into software modeling and simulation tools.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and...

Overview LMI is seeking a Cloud Platform Engineer to provide cloud engineering support for multiple products that serve a United States Government customer.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities...

Overview As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.   Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you...

Overview LMI is a mission-driven digital solutions provider accelerating government impact through innovation, speed, and commercial-grade technology. We build scalable platforms and deployable solutions—including next-generation RFID, GPS tagging, and sensor-mesh capabilities—that power mission-critical operations across the DoD.   We are seeking a Mission Engineering Lead to own the hardware strategy, deployment architecture, and technical evolution of our RFID and mesh-networking solution stack to join our NADACS/SPECTR logistics management solution.   This role sits at the intersection of hardware systems engineering, mission deployment design, and hardware-to-software integration, ensuring that readers, tags, handhelds, edge devices, and supporting telemetry systems perform reliably in real-world operational environments. The Mission Engineering Lead translates complex mission requirements into scalable, field-ready system architectures that work...

Overview LMI is seeking a Multidisciplinary  Cyber Intel Threat Analyst to support the Space Warfighting Analysis Center / Spectrum Warfare Program (SWAC / SWP) in Colorado Springs, Colorado. The selected applicant must demonstrate a strong analytical and technical background with experience in the cyber domain (i.e., intelligence-based cyber threat analysis, defensive cyber operations, cyber resiliency metrics, cybersecurity, network service orchestration), experience with threat modeling and simulation, and how to integrate cyber effects into software modeling and simulation tools.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and...