6 customer service jobs found

Overview MI seeks a Mission Support Team Lead to support a Customs and Border Protection program. The Senior Business Management Team Lead will provide leadership and oversight across the business management division for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires occasional on-site presence in Washington, DC 1-2 days per quarter.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of...

Overview LMI is seeking a skilled Business Financial Manager  to support a Customs and Border Protection customer . Successful LMI Business Financial Manager will demonstrate competency in DHS budget process, financial analysis, SAP, project execution, leadership critical thinking, relationship management, and business growth while upholding the highest standard of ethical behavior. This telework position will require 1 day per week on client site in Washington, DC.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on...

Overview LMI seeks a Senior Acquisition Specialist to support a Customs and Border Protection program. The Senior Acquisition Specialist will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Overview LMI seeks a Data Management and Automation Specialist to analyze, automate, and sustain administrative workflows for a Joint Staff element. The specialist builds and maintain office data solutions, improve reporting, reduce manual workload, and keep headquarters information accurate and accessible. The ideal candidate pairs strong data discipline with practical automation skills and translates user needs into reliable, secure, easy-to-use solutions. This position requires on-site support in the National Capital Region and an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance. The position requires periodic travel to supported commands, operational units, exercises, test events, and industry locations. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview We’re looking for a Forward Deployed Engineer to help deploy, extend, and integrate LIGER, an enterprise AI platform that connects knowledge, systems, and agentic workflows to accelerate outcomes across federal missions. You’ll join a small, cross-functional team working directly with customers to get LIGER into production and build the features that make it stick. This position can be supported in a hybrid/remote capacity as there may be on-site work required by the customer.   This is a customer-facing technical role. You’ll embed with customers for 60-180 days post-sale, configure deployments, build custom integrations, and ship features that solve real problems on the ground. You’ll also run proof-of-concept demonstrations, translate customer needs into working code, and feed insights back to the core product team. If you’re excited about building at the intersection of AI, government missions, and real users, keep reading.  This position...