8 customer service jobs found

Overview LMI seeks a Senior Acquisition and Program Management Task Lead to support Customs and Border Protection programs. The Task Lead will provide leadership and oversight across acquisition support for a large, complex set of CBP portfolios supporting mission-critical activities. The Task Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with DHS program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC five days per week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings...

Overview As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.   Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Overview LMI is seeking a Technical Program Manager to support a DOD Army Program.  The Technical Program Manager will lead multiple project delivery teams, drive program schedules, manage project financials, and ensure high quality delivery of LMI contracts. This position requires an active secret (or higher) clearance.   A successful Program Manager will be highly skilled in project management, communication, project planning, and financial management. A successful Program Manager will be detail oriented, possess the management skills to hold people accountable to quality expectations and timelines, and respond quickly to evolving client needs. A background in digital transformation and software development is highly desired. The Program Manager must demonstrate competency in leadership, strategic thinking, relationship management, multitasking, schedule management, and delivery excellence, while upholding the highest standard of ethical behavior....

Overview LMI is seeking a Senior HR Project Manager responsible for providing an engagement experience in similar scope and approach, integrating project delivery that includes but not limited to technical integration of an enterprise-wide Human Resources program at the executive level in a classified environment with multiple sub-contractors, partners, technologies, systems, and services.   This position requires you to be on site 5 days a week on customer site Washington, DC; Reston, VA; or College Park, MD.       This position requires an active TS/SCI security clearance with polygraph. Applicants with TS/SCI who are eligible for polygraph are encouraged to apply and will be sponsored for upgrade.      LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready...

Overview LMI is seeking a highly motivated Library Science Intern for Summer 2026 to support information management, research services, and knowledge organization initiatives in a dynamic federal environment. This internship provides an opportunity to apply library and information science principles to real-world challenges, enhance access to critical information resources, and contribute to mission-driven outcomes that support LMI’s government clients.   This role is dedicated to supporting our USPS customer.   *This position is currently full-time onsite at the customer’s Washington DC or Northern VA office.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions,...

Overview LMI is seeking a Data Scientist to support our Intelligence Community client.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   LMI offers a generous compensation package with excellent benefits that start the first day of employment. Business...

Overview LMI is seeking a Technical Program Manager to support efforts for Department of the Army clients. The ideal candidate has over 10 years of experience and holds a PMP and is scrum master certified. Candidate will have experience managing complex government program management efforts that include strategy, policy, and agile software development. Candidate should have experience with Army logistics and communications systems as well as Army Enterprise IT portfolios. This position requires a DOD SECRET (or higher) clearance.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for...