17 customer service jobs found

Overview This position provides frontline technical support to corporate staff and customers by diagnosing and resolving computer hardware and software problems. The candidate will work closely with technical, professional, and service teams to manage escalations, coordinate repairs, deliver user training, and ensure high-quality support services. Responsibilities Maintain, analyze, image, troubleshoot, and repair LMI computer systems, including hardware, software, peripherals, and end-user devices. Assist users via remote access and phone support. Conduct initial troubleshooting during the first user contact to isolate problems until resolution. Troubleshoot and resolve technical issues using Service Desk tools, ensuring timely, effective, and well documented resolution. Provide support for account creation, maintenance and removal, as well as troubleshoot standard desktop and corporate applications. Troubleshoot and...

Overview This position will serve as a primary lead for developing LMI’s facilities strategy and managing all aspects of LMI’s Facilities portfolio, including LMI’s SCIF spaces.  This position will be responsible for managing LMI’s facilities budgeting, construction, maintenance and repair program, which generally consists of life cycle planning and execution of construction, maintenance and repair at LMI’s locations. A background in managing secured facilities is strongly preferred.    This position is generally expected to work 3 days a week in LMI's Tysons Headquarters, but additional time in office may be required depending on workload, as well as travel to our other locations.   Responsibilities Develop and execute LMI’s facilities strategy and policies; Serve as lead for all facilities-related projects and activities; Serve as primary representative of LMI with all landlords, property managers,...

Overview LMI is seeking a self-motivated intern to support a fast-paced, results-driven Service Desk team. This Internship Program provides undergraduate and graduate students the opportunity to explore IT career paths, develop practical job skills, and gain paid, real-world experience while contributing fresh perspectives and energy to LMI. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace...

Overview LMI currently has an opportunity for a Production and Publications Officer in the McLean, VA area.  Interested in a work schedule that frees up your day and avoids rush hour traffic? The general hours for this position are 10:00PM-8:00AM, 4 days a week.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering...

Overview LMI is seeking an experienced Journeyman Business Analyst at the Department of Homeland Security (DHS), Federal Protective Service (FPS) headquarters in Springfield, VA. This position will support the FPS Policy, Communications, and Engagement Directorate, primarily supporting efforts in areas of legislative affairs and internal agency policy development.  This is a hybrid position, and you must be able to work on-site as needed in Springfield and other locations within the National Capital Region.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government,...

Overview LMI is seeking a Cyber Security Controls Technical Analyst to support the implementation and oversight of a controls-related cybersecurity risk management program for a large government client. Candidates may need to be available to work onsite in Arlington, VA.      LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   *This position is currently full-time onsite at the customers Washington DC office.    Responsibilities Identify opportunities where AI/ML or...

Overview LMI is seeking a Data Visualization Developer to support our Intelligence Community client.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and civilian sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value. Responsibilities Responsible for providing advanced data...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   Position is on the research staff of a government consulting organization and will be based out of Reston, VA. This position provides verified mathematical and scientific techniques...

Overview The Data Engineer works closely with the Technical Project Manager, data governance specialists, epidemiologists, research psychologists, tactical sports scientists, data scientists, and software teams to translate analytic and research requirements into scalable data solutions under Government direction. This role does not set independent data policies or analytic strategies but will enable the Government’s decision making through the facilitation of working.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility...

Overview LMI is seeking a Full-Stack Developer with proficiency in Agentic AI to join the Chief Technology Office development team. This position requires an individual who thrives in dynamic environments, rapidly delivering results while maintaining flexibility to adapt to shifting priorities. This position requires active Top Secret with Polygraph clearance. You must be a U.S. citizen. We are seeking a Full Stack Developer to support mission-focused application development within a secure cloud and on-premise environment. The selected candidate will contribute across the full software development lifecycle, including application design, UI development, backend services, and large-scale data processing workflows . This role requires experience building scalable applications that integrate cloud services, data platforms, and analytics tools to support operational and analytical systems. Responsibilities...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   Position is on the research staff of a government consulting organization and will be based out of Reston, VA. This position provides verified mathematical and scientific techniques...

Overview Join our cutting-edge generative AI (GenAI) platform,  LIGER™ , created by its technology studio, LMI  Forge . LIGER™ harnesses the power of advanced technology, data analytics, and the latest in machine learning and natural language processing to provide secure, private, and trustworthy GenAI solutions for government.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change....

Overview LMI is a consultancy dedicated to improving the business of government, drawing from deep   expertise   in advanced analytics, digital services,   logistics , and management advisory services. Established as a private, not-for-profit organization in 1961, LMI is a trusted third party to federal civilian and defense agencies, free of commercial and political bias. We believe government can make a difference, and we   seek   ta l ented, hardworking people who share that conviction.   LMI currently has an opportunity for a Data   Analyst   to support an Intelligence Community customer in the McLean area.   At LMI we understand the need for innovative ideas and fresh thinking that can lead to constructive change, better progress, and greater advancements in data analysis and customer support. We seek out the best and brightest minds and strive to   maintain   an environment that encourages brilliant thought, collaboration,...

Overview Are you looking for a career where you’ll help our nation’s intelligence community (IC) develop and deliver world class training for their workforce?   Do you enjoy designing innovative and engaging learning programs that excite learners as they build their technical, leadership and professional skills?   Do you partner with clients to understand learning needs and translate those needs into relevant learning content?   Do you like building e-learning content that leverages best practice e-learning tools and technology?   LMI, rated by the Washington Post as the top DC-area employer in 2021, is looking for an experienced Instructional Systems Designer (ISD) to join the Human Capital Solutions group assisting our client within the Washington Metro Area in the full spectrum of training and development.   LMI is a private government consulting firm, dedicated exclusively to advancing the management of the...

Overview LMI is seeking a Supply Planner and Contracting Specialist to support a portfolio of projects tied to asset tracking using passive RFID and GPS. This work is aligned directly to strategic modernization and improvement efforts across the federal government. This position can be worked remotely.   The Supply Planner and Contracting Specialist will play an important role in the efficient supply chain operations of this effort. You will apply your problem-solving and analytical skills to help balance inventory, plan for and execute purchasing, and manage supplier and vendor relationships. Working together with program managers, supply chain planners, and other project staff, you will proactively identify risks to supply that could affect successful project delivery and will develop ways to mitigate those risks. You will participate in the overall supply chain planning process and provide key insights from a supply perspective.   LMI: Innovation...

Overview LMI is seeking a highly experienced Senior Capture Manager to drive growth and capture initiatives within the Defense Market . In this role, you will leverage LMI’s capabilities, talent, and resources to develop innovative solutions that address the nation's most complex challenges. We are looking for a strategic thinker who can align business objectives to craft winning strategies, develop proposal artifacts, guide technical solutions, and lead diverse teams. Expertise in price-to-win methodologies and a focus on increasing our Probability of Win (PWIN) within the Defense market.   LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal...