19 customer service jobs found

Description: WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, we are committed to delivering world-class sustainment solutions to our global customers. As part of our International & Commercial Black Hawk Spares and Repairs Program Management Team, we manage a growing portfolio of repair transactions, ensuring our customers receive exceptional service and their mission-critical needs are met. THE WORK As a Customer Service Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include: Interacting with customers before and after sales to ensure their needs are met efficiently and effectively. Delivering on all contractual and financial commitments, directly impacting the repairs P&L. Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities. Resolving production, shipping,...

Description: WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, we are committed to supporting the aircraft that protect and serve our military and commercial customers around the world. Our sustainment teams play a critical role in ensuring legacy and active fleets remain mission-ready by providing innovative solutions that extend aircraft service life, improve readiness, and address evolving customer needs. Through strategic partnerships across engineering, supply chain, and manufacturing, we deliver the parts and support necessary to keep these aircraft flying for decades to come. THE WORK As a Procurement Engineer, you will provide engineering and technical support for the procurement of spare parts across a diverse portfolio of military and commercial aircraft programs. You will work closely with supply chain, engineering, and sustainment teams to ensure critical parts are sourced, evaluated, and delivered to support fleet readiness and customer commitments. In this...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. We are committed to work life balance by promoting this EXPAT role in Spain.  Due to our ongoing focus on existing RMS talent and affordability within Sikorsky, only qualified RMS employees will be considered for this role and...

Description: WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world. We are committed to work life balance by promoting this EXPAT role in Spain.  Due to our ongoing focus on existing RMS talent and affordability within Sikorsky, only qualified RMS employees will be considered for this role and...

Description: WHAT WE'RE DOING At Sikorsky, a Lockheed Martin company, the Avionics Supply Management team is responsible for managing critical supply chain operations for electrical and avionics components and systems across multiple U.S. Government, international, and commercial aircraft programs. We are seeking a seasoned supply chain professional to join our team to manage major subcontracts and drive supplier performance and improvements. THE WORK • As a Subcontracts Manager for Major Subcontracts, you will manage $10M–$20M in annual spend with Sikorsky suppliers. Your responsibilities will include: • Building and maintaining strong supplier relationships while driving improvement initiatives across the Avionics Commodity and Product Center. • Managing the overall procurement cycle, coordinating with production, spares, development programs, and support functions, and overseeing purchase order placement and administration. • Leading the evaluation of proposals,...

Description: WHAT WE'RE DOING By bringing together people that use their passion for purposeful innovation, at Lockheed Martin we keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel development and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. At Lockheed Martin, we place an emphasis on empowering our employees by fostering innovation, integrity, and exemplifying the epitome of corporate responsibility. Your Mission is Ours. THE WORK - Plans, prepares, issues and controls production schedules and coordinates with material requirements to ensure a controlled flow of approved materials timed to meet production requirements. - Coordinates material...

Description: WHAT WE’RE DOING At Lockheed Martin Rotary and Mission Systems, we're on a mission to drive innovation and uphold the highest standards of business ethics. We believe that by pushing the boundaries of visionary thinking, we can achieve exceptional results. As a Lockheed Martin employee, you'll have the opportunity to make a meaningful impact while working in an environment that values integrity and excellence. Your expertise in supply chain management will ensure the seamless acquisition of critical composite materials, directly supporting the readiness and mission success of Rotary product centers. THE WORK Manage a buyer’s desk focused on purchase activities and on-time delivery of frozen composite raw materials in support of Rotary product centers. This position allows telework greater than or equal to up to 50%. You may be required to work onsite up to two days a week in Stratford, CT to better support these operations. • Serve as the primary interface...

Description: WHAT WE'RE DOING Supply Chain professional responsible for managing supplier cost, delivery, and technical performance on Blackhawk R&D Platforms which includes the Specialized Engineering, Analysis, Test, and Technical Services Contract (SEATTS), Support Services Contracts (SSC), and BH Modernization/Commercial Modification Campaign. THE WORK You will be responsible for managing supplier costs, schedule, and technical performance for moderate-to-high-risk subcontracts supporting a variety of programs and contract types. You will lead multifunctional subcontract management teams and serve as the primary interface between Lockheed Martin and suppliers throughout the subcontract lifecycle. Key responsibilities include: • Managing complex build-to-print, performance specification, and modified Commercial-Off-The-Shelf (COTS) subcontracts. • Developing subcontract specifications, statements of work, and terms and conditions for specialized materials, equipment,...

Description: WHAT WE'RE DOING Supply Chain professional responsible for managing supplier cost, delivery, and technical performance on Blackhawk R&D Platforms which includes the Specialized Engineering, Analysis, Test, and Technical Services Contract (SEATTS), Support Services Contracts (SSC), and BH Modernization/Commercial Modification Campaign. THE WORK You will be responsible for managing supplier costs, schedule, and technical performance for moderate-to-high-risk subcontracts supporting a variety of programs and contract types. You will lead multifunctional subcontract management teams and serve as the primary interface between Lockheed Martin and suppliers throughout the subcontract lifecycle. Key responsibilities include: • Managing complex build-to-print, performance specification, and modified Commercial-Off-The-Shelf (COTS) subcontracts. • Developing subcontract specifications, statements of work, and terms and conditions for specialized materials, equipment,...

Description: WHAT WE'RE DOING At Army & Air Force Systems, a division of Sikorsky, we are driving innovation in support of our customers’ critical missions. Our team is committed to sustaining and advancing helicopter systems for International Military Customers and ensuring readiness and reliability for current and legacy platforms. We develop solutions that enhance performance, reduce costs, and deliver value across the lifecycle of our aircraft. THE WORK The Capture Manager, Senior, International Sustainment, leads multiple aftermarket pursuits for current production and legacy helicopters in support of strategic and other than transactional business opportunities worldwide. The Capture Manager works directly with and is the bridge between the International Military (IM) Sustainment Sales Leads and Sustainment Program Managers to facilitate the proposal process from initial strategy development through contract closure. Assigned pursuits will be unique, sole...

Description: WHAT WE'RE DOING At Sikorsky, we're reinvigorating our focus on continuous improvement within Operations. Our commitment to innovation and excellence drives us to seek ways to enhance productivity, efficiency, and quality in everything we do. The Sikorsky Avionics Product Center plays a vital role, focusing on the manufacture, procurement, and assembly of helicopter wire harness, electrical panels and electrical components. We are looking for a passionate and transformative Continuous Improvement Lead to help drive our mission forward. THE WORK As a OneLM/CI project lead, you will be instrumental in identifying and implementing initiatives that propel our productivity and quality to new heights. Supporting the Avionics department at the Stratford location, you’ll work with manufacturing operations, quality, engineering and other support functions to collaboratively identify opportunities, develop new technology insertions and deliver on critical needs for the...

Description: WHAT WE'RE DOING At Lockheed Martin, we are supporting the mission readiness of critical Army and Air Force aviation platforms by delivering innovative supply chain solutions that ensure aircraft availability, affordability, and long-term sustainment. Our teams work closely with internal stakeholders and industry partners to proactively address supply chain challenges, mitigate risk, and support the evolving needs of military operators around the world. THE WORK The Army/Air Force Market Segment is seeking a Subcontract Manager to support key programs and strategic initiatives across the portfolio. This role will be responsible for leading efforts related to emerging obsolescence and Diminishing Manufacturing Sources and Material Shortages (DMSMS) challenges impacting the Sikorsky supply chain. Responsibilities include: Managing supplier development and execution activities supporting legacy Army and Air Force platforms Leading efforts to identify, assess,...

Description: WHAT WE'RE DOING Management of the planning, preparation, issuance, shipment and control of production schedules and material requirements to ensure a controlled flow of approved materials timed to meet production requirements. THE WORK • Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, monitor metrics, salary, and recognition/disciplinary actions. • Advises management of the status of work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed. WHO WE ARE Our customers are world-wide and so is our reputation for creating original solutions with the latest technologies. Our products keep our customers safe and bring them home to their families at night. We provide the resources, inspiration, and focus - if you have the resourcefulness and perseverance to work hard, then we want to...

Description: WHAT WE'RE DOING At Lockheed Martin, we are delivering advanced aerospace, defense, and technology solutions that support critical missions around the globe. Our Supply Chain team plays a vital role in ensuring our programs have the materials, equipment, and services needed to meet customer commitments across development, production, and sustainment efforts. This position supports commercial, Department of Defense, and international programs by managing complex supplier relationships and driving subcontract execution. THE WORK You will be responsible for managing supplier cost, schedule, and technical performance for moderate-to-high-risk subcontracts supporting a variety of programs and contract types. You will lead multifunctional subcontract management teams and serve as the primary interface between Lockheed Martin and suppliers throughout the subcontract lifecycle. Key responsibilities include: • Managing complex build-to-print, performance specification,...

Description: WHAT WE'RE DOING Management of the planning, preparation, issuance, shipment and control of production schedules and material requirements to ensure a controlled flow of approved materials timed to meet production requirements. THE WORK • Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, monitor metrics, salary, and recognition/disciplinary actions. • Advises management of the status of work in progress, material availability, and potential production problems to ensure that personnel, equipment, materials, and services are provided as needed. WHO WE ARE Our customers are world-wide and so is our reputation for creating original solutions with the latest technologies. Our products keep our customers safe and bring them home to their families at night. We provide the resources, inspiration, and focus - if you have the resourcefulness and perseverance to work hard, then we want to...

Description: WHAT WE’RE DOING At Lockheed Martin, we are committed to delivering innovative aerospace and defense solutions that support our customers’ most critical missions. Our Supply Chain organization plays a vital role in ensuring the successful procurement and management of specialized materials, equipment, and services that enable development, production, and sustainment programs across a variety of contract types. THE WORK The selected candidate will be responsible for developing subcontract specifications, statements of work, and terms and conditions in support of complex subcontracting activities. Responsibilities include preparing bid packages, conducting bidders’ conferences, developing evaluation criteria, analyzing supplier proposals, negotiating subcontract provisions, and supporting subcontract awards and administration activities. Additional responsibilities include: • Managing subcontract activities supporting development, production, and global...

Description: WHAT WE’RE DOING At Sikorsky, a Lockheed Martin Company, we are at the forefront of aerospace innovation, driving the development and deployment of cutting-edge technology in the field of aviation. We solve the great problems of our times and innovative technologies that define eras. While no one knows what's going to change the world next, our people are already working on it. THE WORK This position is for a Manufacturing Engineer working in the Aerostructures Engineering Platform Team. Manufacturing Engineering (ME) responsibilities include tasks from the design phase to the manufacturing/test phase. During the design phase the candidate’s responsibilities will include coordination with Design, performing producibility review, generating work instructions and ordering tooling to execute fabrication or procurement of airframe details, assemblies and installations to support Programs. ME will work with the design engineers during basic and detail design...

Description: WHAT WE’RE DOING At Sikorsky, a Lockheed Martin Company, we are at the forefront of aerospace innovation, driving the development and deployment of cutting-edge technology in the field of aviation. We solve the great problems of our times and innovative technologies that define eras. While no one knows what's going to change the world next, our people are already working on it. THE WORK This position is for a Manufacturing Engineer working in the Aerostructures Engineering Platform Team. Manufacturing Engineering (ME) responsibilities include tasks from the design phase to the manufacturing/test phase. During the design phase the candidate’s responsibilities will include coordination with Design, performing producibility review, generating work instructions and ordering tooling to execute fabrication or procurement of airframe details, assemblies and installations to support Programs. ME will work with the design engineers during basic and detail design...

Description: WHAT WE'RE DOING As a Sr. Procurement Representative, you will manage $10M–$20M in annual spend with Sikorsky suppliers. Your responsibilities will include: THE WORK • Building and maintaining strong supplier relationships while driving improvement initiatives across the Dynamics Product Center. • Managing the overall procurement cycle, coordinating with production, spares, development programs, and support functions, and overseeing purchase order placement and administration. • Leading the evaluation of proposals, contract documentation, and modifications; assisting in the development of subcontract specifications, work statements, and terms and conditions for specialized materials, equipment, and services. • Monitoring supplier performance metrics, including MRP/on-time delivery, purchase price variance, contract spend, and cost of poor quality. • Coordinating in an integrated team environment with Programs, Engineering, Legal, SAS, U.S. Government...