3 configuration analyst jobs found

Position Summary Odyssey is currently seeking a highly skilled and experienced Information Security Analyst to provide Cybersecurity, Risk Management Framework (RMF), continuous monitoring, and authorization support for ACC-sponsored IT systems and enclaves. The analyst advises program offices, main operating bases, geographically separated units, and designated Combatant Command stakeholders on ACC and higher-headquarters cybersecurity policy, implementation procedures, and secure IT solutions supporting mission requirements at Langley AFB.   This is a full-time position at Langley AFB, VA Responsibilities Duties include, but not limited to:  Supporting RMF package development and MAJCOM-level review. Administering and training users on the Air Force Enterprise Mission Assurance Support Service (eMASS). Developing and delivering RMF, NIST, eMASS, and continuous-monitoring training. Supporting policy...

Position Summary The Helpdesk Analyst serves as the organization’s front-line technical support resource, assisting end users with a wide range of hardware, software, and account-related issues. This role requires strong troubleshooting ability, exceptional customer service, and the capacity to triage and resolve incidents in a fast-paced environment. Analysts may resolve issues directly or escalate complex problems to senior IT personnel when needed.   Responsibilities Duties include, but not limited to:  End-User Support Respond to technical inquiries via phone, email, chat, remote session, or in person. Diagnose and resolve hardware/software issues across desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot operating system errors, application issues, and network connectivity problems. Provide professional, high-touch support to users at all levels, including VIPs. Walk users through...

Position Summary The Helpdesk Analyst serves as the organization’s front-line technical support resource, assisting end users with a wide range of hardware, software, and account-related issues. This role requires strong troubleshooting ability, exceptional customer service, and the capacity to triage and resolve incidents in a fast-paced environment. Analysts may resolve issues directly or escalate complex problems to senior IT personnel when needed.   Responsibilities Duties include, but not limited to:  End-User Support Respond to technical inquiries via phone, email, chat, remote session, or in person. Diagnose and resolve hardware/software issues across desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot operating system errors, application issues, and network connectivity problems. Provide professional, high-touch support to users at all levels, including VIPs. Walk users through...