24 customer service officer jobs found

Position Summary Odyssey Systems has an exciting opportunity for a Journeyman Tasker Manager providing support to Program Executive Office for Nuclear Command, Control, Communications Program Execution Group (PEG).  The AFNWC/NC3 Integration Directorate is headquartered at Hanscom Air Force Base, MA, with an operating location at Kirtland AFB, NM. The NC3 Directorate’s mission is to provide support to the Program Executive Office (PEO), the Deputy Director, Deputy AFPEO NC3 and staff for acquisition and administrative control of all NC divisions, branches, and programs. It consists of an Executive Section, Engineering (EN), Financial Management (FM), Operations Management (OM), Information Protection (IP), Contracts (PK), Cyber, Logistics (LG), the Program Execution Group (PEG) and Intelligence (IN).    This is a full-time position located at Hanscom Air Force Base, Bedford, MA. Responsibilities Duties include, but not...

Position Summary Odyssey Systems has an exciting new opportunity for a System Cybersecurity Engineer to support SW&SS Directorate program offices at Peterson SFB, CO. This is a full-time position at Peterson SFB with some telework time approved at the discretion of the customer.      Responsibilities Duties include, but not limited to:    Labor provided to deliver cybersecurity services are certified in accordance with DoDI 8140.02, DoD 8570.01-M and AFMAN 17-1303 standards.  (CDRL A001) Ensure that all system deliverables comply with NIST SP 800-53, Risk Management Framework as incorporated and directed in DoD and Air Force/Space Force cybersecurity policy, specifically DoDI 8500.01, Cybersecurity , AFI 33-200, Air Force Cybersecurity Program Management , and AFI 17-101, Risk Management Framework (RMF) For Air Force Information Technology (IT). Ensure that cybersecurity policy is implemented correctly on...

Position Summary SkillBridge Opportunity! Odyssey is currently seeking a Security Specialist in Dayton, Ohio through the DoD SkillBridge Program. This position supports the maintenance and operation of the industrial security and personnel clearance programs while ensuring company and customer security requirements are met across Odyssey’s core business units. The role interfaces with the Contract Program Security Officer, Director of Security, and personnel at all levels to ensure contract security compliance with DoD SAP/SCI and Intelligence Community directives, NISPOM (32 CFR Part 117), applicable ICDs, and related security guidance, while providing transitioning service members with hands-on civilian security experience.   To be eligible for DoD SkillBridge opportunities, candidates must be active members of the U.S. military with 180 days or fewer remaining prior to their separation date and have completed at least 180 continuous days of active...

Position Summary Odyssey is currently seeking a Lead Intel Analyst/SIA Principal  to provide professional acquisition intelligence services, conducting intelligence infrastructure & threat analysis for ISR-dependent acquisition programs across AFLCMC PEOs. Provides operational ISR expertise for HAF/A2, MAJCOM & CFLI needs generation and solutions analysis efforts. Contributes to program planning, and analysis support through the acquisition lifecycle. Supports acquisition intelligence requirements development, evaluation, and documents output of the JCIDS process. Briefs senior leadership on ISR program cost, schedule, and performance; attends meetings, conferences as required. Combines military intelligence, acquisition processes, and logistics fundamentals to insure supportability of an acquisition weapons systems.         Responsibilities Work will also include, but is not limited to: • Intelligence support...

Position Summary Odyssey Systems has an exciting opportunity for a Senior Logistics Manager providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF)  has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson Air Force Base, OH with geographically separated operating units CONUS and OCONUS.  This position supports the FMS Division (AWACS (E3))  supporting the Japan (JASDF), as part of the International Airborne Battle Management Command and Control (FMS) Division; AFLMC(WIW).  The WIW Division located at Tinker AFB (OK), and...

Position Summary Odyssey is currently seeking  a Threat Space Intelligence Analyst to provide professional acquisition intelligence services, conducting intelligence infrastructure & threat analysis for ISR-dependent acquisition programs across AFLCMC PEOs. Provides operational ISR expertise for HAF/A2, MAJCOM & CFLI needs generation and solutions analysis efforts. Contributes to program planning, and analysis support through the acquisition lifecycle. Supports acquisition intelligence requirements development, evaluation, and documents output of the JCIDS process. Briefs senior leadership on ISR program cost, schedule, and performance; attends meetings, conferences as required. Combines military intelligence, acquisition processes, and logistics fundamentals to insure supportability of an acquisition weapons systems.       Responsibilities Work will also include, but is not limited to: • Intelligence support...

Position Summary Odyssey Systems has an exciting opportunity for an experienced Journeyman Network Analyst supporting a high-priority acquisition mission within the Air Force. The Air Force Life Cycle Management Center’s Special Programs Division (AFLCMC/HNJ) provides sensitive command, control, communications, intelligence, and networks (C3I&N) and battle management (BM) capabilities spanning from kinetic weapon dominance to information dominance. The Division’s expansive customer base includes Air Force Special Access Program (SAP) communities, other Department of Defense (DoD) units, and national-level agencies. These customers increasingly require rapid fielding of advanced capabilities to counter emerging cyber and operational threats to U.S. national security. Responsibilities In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of Defense (DoD) programs by...

Position Summary Odyssey Systems has an exciting opportunity for a Principal Security Assistant providing support to the Command, Control, Communications, and Battle Management Division (C3BM).   Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.   The Security Assistant will provide support to perform administrative security functions under the direction of the activity security...

Position Summary Odyssey Systems has an exciting opportunity for a Senior Security Assistant providing support to the Command, Control, Communications, and Battle Management Division (C3BM).   Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.   The Security Manager will provide support to perform administrative security functions under the direction of the activity security manager...

Position Summary As part of Odyssey’s team of Growth professionals, the Senior Business Development Manager, Air Force,  supports growth in the Air Force market, will successfully identify, qualify, and maintain a funnel of new business opportunities, and lead growth initiatives for the organization. This position will require an energetic and proactive approach and a fundamental understanding of the US DoD Air Force market.  The Senior Business Development Manager, Air Force, will work closely with the Group Executive Directors, and report directly to the Director, Corporate Growth.  This is a full-time hybrid role ideally based out of the Hanscom Air Force Base area in MA, Dayton, OH, or one of our corporate offices located near critical Air Force customers.   Responsibilities Duties include, but not limited to:  Responsible for the leadership, execution and success of all identified and assigned Air Force market Business...

Position Summary Odyssey Systems has an exciting opportunity for a Principal Strategic Executive Analyst to support the the Air Force Life Cycle Management Center Electronic Systems PEO (AFLCMC/ES). The Electronic Systems System (ESS) Division aka Force Protection Division's mission responsibility is to manage and execute the modernization, design, development, testing, fielding, and sustainment of the various software and hardware within the ESS Portfolio.   This is a full-time position located at Hanscom AFB, MA.   Responsibilities Duties include, but not limited to:  Lifecycle Acquisition Facilitation Assist government personnel in the preparation, review, and oversight of acquisition documentation. Provide recommendations to streamline and improve all phases of the acquisition process for programs. Prepare and review reports, papers, briefings, and staff packages for Program Executive Officer...

Position Summary As part of Odyssey’s team of Growth professionals, the Senior Business Development Manager (BDM), Dept of Navy, will successfully  identify , qualify, and  maintain  a funnel of new business opportunities, and lead growth initiatives for the organization. This market is green field for Odyssey, and as such requires an enthusiastic self-starter with an entrepreneurial mindset who is hungry to create and build a portfolio from scratch. Success in this position requires a proactive approach and a deep understanding of the Dept of Navy market.  Working closely with the five operational business group Executive Directors (Aviation, C2ISR, CCN2, Space and Missile Defense, Life Sciences), this BDM reports directly to the Executive Director,  BD  and Capture. This is a full-time hybrid role ideally based out of a Fleet concentration area (San Diego, Tidewater VA, Groton CT) or an Odyssey corporate office....

Position Summary Odyssey has an exciting opportunity for a Senior Security Assistant providing support to the Air Force Life Cycle Management Center, Intelligence, Surveillance, Reconnaissance and Special Operations Directorate (AFLCMC/HB).   The Air Force Program Executive Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) manages the modernization, development, testing, production, fielding, and sustainment of over 200 programs supporting the United States Air Force and allied partners worldwide. This position supports the AWACS (E-3), Wedgetail (E-7), and International Airborne Battle Management Command and Control programs within the AFLCMC/WIW Division.   This is a full time position at Tinker AFB, OK. Responsibilities The selected candidate will provide comprehensive personnel, physical, industrial, information, and Special Security Office (SSO) support to the E-7 Program...

Position Summary Odyssey Systems has an exciting opportunity for a Principal  Systems Engineer providing support to the Command, Control, Communications, and Battle Management Division (C3BM).   Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime, and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.   The selected candidate will provide systems engineering support across the acquisition lifecycle and will be aligned to the Data Mission Integration Team (MIT)....

Position Summary Odyssey Systems has an exciting new opportunity for an AMOS Program Manager supporting the Maui Space Surveillance Complex in Kihei, HI as part of the Maui A&AS contract supporting the Air Force Research Laboratory (AFRL’s) Air Force Maui Optical & (AMOS) site with sustained reliability.  The mission of AMOS is to conduct research and development of new and evolving electro-optical sensors, as well as to provide support for operational missions defined by US Space Command. This role is responsible for day-to-day program control and financial management activities supporting the BOSM and ANTARES programs. Duties include preparing and maintaining budget forecasts, tracking obligations and expenditures, processing funding actions in CCaR, reconciling budgets, and coordinating closely with RDFC, contracting, and program managers to ensure funding is properly certified and executed. The position also supports leadership reviews and...

Position Summary Odyssey is currently recruiting an Associate Director . Our Associate Director manages and leads the success of a portfolio of programs within Odyssey's Aviation Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. Associate Directors are responsible for the operational management, supervision, administration, and financial functions of their assigned portfolio. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Associate Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our...

Position Summary Odyssey is currently recruiting an Associate Director . Our Associate Director manages and leads the success of a portfolio of programs within Odyssey's Aviation Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. Associate Directors are responsible for the operational management, supervision, administration, and financial functions of their assigned portfolio. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Associate Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our...

Position Summary Odyssey is seeking a Senior Systems Engineer to support the Missile Defense Agency’s (MDA ) Program Office delivering critical capabilities for the Defense of Guam (DoG) . This role supports a priority national defense effort in a dynamic environment, ensuring effective integration of missile defense elements to protect a key strategic location. The selected candidate will provide senior-level systems engineering support, guiding technical efforts across multiple domains and ensuring alignment with MDA objectives   Responsibilities Duties includ e, but not limited to:  Perform integrated analysis and evaluation of DoG test events including Flight Tests, Ground Tests, and System Integration Check Out (SICO) activities Participate in and support engineering milestones such as Preliminary and Critical Design Reviews (PDR/CDR), Test Readiness Reviews (TRRs), and technical assessments Collaborate with...

Position Summary Odyssey Systems has an exciting new opportunity for a Security Visitor Control Monitor supporting the Space Systems Command (SSC) System Delta 85 (SYD 85) in the United States Space Force which consists of ground-based radars and command and control systems. The System Delta delivers integrated Space Domain Awareness (SDA), missile warning and tracking, Command, Control, and Communication (C3), Battle Management, and Space Intelligence capabilities for the USSF and joint warfighters. As the Visitor Control Monitor, you will have the opportunity to grow and develop while being a cornerstone of the facilities security team.   Responsibilities The Contractor shall provide the following security support services for SSC SYD 85/S4 operations on Peterson SFB:   Perform entry and access controls 12 hours/day, 5 days/week for Building 1840, Peterson AFB. Building 1840 contains one entry point requiring...

Position Summary Odyssey Systems is recruiting for a Program Director to lead 180 FTEs. In this role, you will support PM Soldier Survivability (SSV), which is located at Ft. Belvoir, VA. The support required under this effort includes engineering, quality assurance and test support, acquisition support, business management support, logistics and fielding support, operations support, and administrative support. The specific task areas include program management, analysis, planning, studies, liaison, and operations support, strategic communications, engineering and logistics support, new equipment training, system test and product fielding support, acquisition and contracting support, software development and system safety, studies and analysis and quick response support. PM SSV’s mission is to equip, clothe, and protect Soldiers to maximize performance today and provide enhanced capability tomorrow. PM SSV’s products protect Soldiers and allow them to operate...