3 senior program analyst jobs found

Position Summary The Helpdesk Analyst serves as the organization’s front-line technical support resource, assisting end users with a wide range of hardware, software, and account-related issues. This role requires strong troubleshooting ability, exceptional customer service, and the capacity to triage and resolve incidents in a fast-paced environment. Analysts may resolve issues directly or escalate complex problems to senior IT personnel when needed.   Responsibilities Duties include, but not limited to:  End-User Support Respond to technical inquiries via phone, email, chat, remote session, or in person. Diagnose and resolve hardware/software issues across desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot operating system errors, application issues, and network connectivity problems. Provide professional, high-touch support to users at all levels, including VIPs. Walk users through...

Position Summary The Helpdesk Analyst serves as the organization’s front-line technical support resource, assisting end users with a wide range of hardware, software, and account-related issues. This role requires strong troubleshooting ability, exceptional customer service, and the capacity to triage and resolve incidents in a fast-paced environment. Analysts may resolve issues directly or escalate complex problems to senior IT personnel when needed.   Responsibilities Duties include, but not limited to:  End-User Support Respond to technical inquiries via phone, email, chat, remote session, or in person. Diagnose and resolve hardware/software issues across desktops, laptops, mobile devices, printers, and peripherals. Troubleshoot operating system errors, application issues, and network connectivity problems. Provide professional, high-touch support to users at all levels, including VIPs. Walk users through...

Position Summary Odyssey Systems is seeking a Program Control Analyst who will provide on-site project management/administrative support and coordination for our C2ISR portfolio in Lincoln, Massachusetts. Duties may include contract accounting and reporting, financial performance analysis, contract funding and expenditure analysis and reporting, contract billing review, and budget variance analysis with a primary focus on contract travel requirements.   The successful candidate will demonstrate attention to detail, analytical skills, and the ability to work both independently and collaboratively within a team environment.   This is a hybrid position, requiring three (3) days per week on-site.     Responsibilities Duties include, but are not limited to:   Financial Planning & Analysis: Apply financial and accounting principles for preparation and analysis of project financial and scheduling data and...