26 it support specialist jobs found

Description SAIC is seeking a Field Services Administrator to provide operational support, maintenance, and troubleshooting for mission-critical IT systems on the MAJESTIC Joint Program Office (JPO) Team . In this hands-on role, the Field Services Administrator will support a broad range of IT systems and services, ensuring seamless operations and delivering end-user support in a dynamic, high-priority environment. The ideal candidate will bring expertise in Windows Server , Red Hat Enterprise Linux (RHEL) , virtualized environments, and user-facing support, alongside a proactive and resourceful attitude to help resolve technical challenges in on-premises IT environments. This position requires on-site support at Springfield, VA in addition to travel (up to 25%) supporting other CONUS/OCONUS locations . Key Responsibilities: Respond to and resolve end-user support requests and incidents, providing hardware and software solutions...

Description SAIC is seeking an experienced, detail-oriented Configuration/Change Manager to join our MAJESTIC Joint Program Office (JPO) Team in Springfield, VA . This individual will play a critical role in managing and implementing configuration management (CM) and change management processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment. As a Configuration/Change Manager, you will work closely with system owners, engineers, and stakeholders to maintain continuous visibility of configuration changes while ensuring compliance with established policies, frameworks, and best practices. This role requires on-site support in Springfield, VA . Key Responsibilities: Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining,...

Description SAIC is seeking an Imaging - Customer Support Analyst for an onsite job opportunity out of Quantico, VA. This position is supporting DCSA (Defense Counterintelligence and Security Agency). Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space & Intel Business Group (AFSI) of SAIC is seeking a Customer Support Specialist (Imaging) to support a transformational infrastructure program for DCSA. Job Description Supports customer service requests and IT service delivery within the IT environment and for mission applications, as part of the overall strategic objective of the DCSA IT modernization and One IT initiatives to provide an improved flexible and evolving enterprise IT environment to support the DCSA mission IAW with DCSA and DoD policies and...

Description SAIC is seeking a skilled and motivated ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must be performed on-site in...

Description SAIC is seeking a skilled and motivated Senior ServiceNow Developer to join our team in support of an enterprise IT environment. The primary focus of this role is on the design, development, implementation, and enhancement of ServiceNow workflows and capabilities to address complex business and operational needs. The successful candidate will be responsible for developing custom modules, maintaining platform configurations, integrating ServiceNow with other enterprise systems, and ensuring adherence to best practices and security standards. This role involves collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable solutions that improve business processes, enable automation, and enhance operational efficiency. The Senior ServiceNow Developer will work in a fast-paced, mission-critical environment to deliver innovative solutions that align with organizational goals. All work must...

Description SAIC is seeking a skilled and motivatedSharePoint Developer/Administratorto join our team in support of an enterprise IT environment. The primary focus of this role is the design, development, implementation, and enhancement of SharePoint environments, workflows, and capabilities to address complex business and operational needs. The successful candidate will be responsible for installing, configuring, and maintaining SharePoint systems, developing custom solutions, integrating SharePoint with other enterprise systems, and ensuring adherence to best practices and security standards. This role requires close collaboration with cross-functional teams, including stakeholders, system administrators, and process owners, to design scalable SharePoint solutions that improve business processes, enable automation, and enhance operational efficiency. The SharePoint Developer/Administrator will work in a fast-paced, mission-critical environment to deliver cutting-edge solutions...

Description SAIC is seeking a IT Asset Management Specialist to support an IT Service Management effort for USTRANSCOM (USTC) located at Scott Air Force Base (AFB) in Illinois, just 20 miles outside of St. Louis, MO. The USTC Managed Information Technology Services (MITS) contract provides strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support is provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6). The successful candidate will serve as the application admin for the ITAM Module in ServiceNow and will be responsible for the IT Asset Management (ITAM) process, as part of the enterprise-wide ITAM Program in accordance with DOD, USTC, Air Force policies and procedures. Responsibilities: Manage and track IT procurements from beginning to end, which includes conducting market research,...

Description This is a challenging support position for a subject matter expert (SME) to help CIWT Pensacola equip Navy Information System Technicians with knowledge of radio frequency communication principles, communications systems and components, communications security, and communications procedures, practices, and management. This position supports development and sustainment of classroom environments following the NAVEDTRA 142 series of manuals to prepare students to operate external communications suites in the high frequency (HF) through extremely high frequency (EHF) radio frequency (RF) spectrums. This SME support for CIWT enables comprehensive training that includes operation, system configuration, system performance monitoring, fault isolation, and circuit restoration of external communication (EXCOMM) systems. This position proactively collaborates with the CIWT N76 staff to accomplish its mission using excellent written and verbal skills. This SME's work is...

Description SAIC is seeking a Lead Strength and Conditioning Coach located at Rock Island Arsenal in Illinois to support the First Army Mobilization Assistance Team Holistic Soldier Readiness (HSR) Program to oversee and support a comprehensive training program to ensure it meets strategic goals and delivers effective results for personnel. You will manage communication and mentorship across teams, help execute specialized training courses, assist with data collection for program evaluations, and support quality assurance through site visits and regular reporting. Additionally, you'll work closely with the program director to coordinate efforts and provide updates on progress to leadership. JOB DESCRIPTION: Ensure that all training executed is aligned with the strategic objectives of the HSR program and designed to meet the command identified desired outcomes of the program. Establish and execute a communication system with all personnel across the program to...

Description SAIC is hiring a Service Desk Agent to support HHS in Broomfield, CO. This is a Hybrid role requiring 3 days minimum in office. What We Do We are the front line of contact for technical issues and questions for the US Department of Health and Human Services. HHS a professional and diverse group that are doing remarkable things during a remarkable time. We support our awesome client in many different ways such as telephone calls, chat, email, and online requests. Culture We are a close knit team of around 30 people that has a great team dynamic. We all come from very different backgrounds and ages. We work for SAIC a Fortune 500 company and is listed as one of the "World's Most Admired Companies". Forbes lists us as one of "America's Best Employers for Diversity" and one of "America's Best Employers for Veterans". Company Values Passion- Love what you do Empowerment- Decide and act Integrity- Be real Inclusion- Embrace differences...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network components and...

Description The Army Navy Business Group currently has a career opportunity for a Joint Terminal Attack Controller Instructor (JTAC-I) training analyst to provide JTAC classroom and range training, operation of a JTAC simulator, and student evaluation support to Naval Aviation Warfighting Development Center (NAWDC) in Fallon, NV. The ideal candidate for this position will have combat-related experience and the ability to interact with Naval Special Warfare (NSW) students, staff, and higher authority. The individual must have the ability to assess the current curriculum, establish objectives and assignments, identify curriculum shortfalls, develop solutions to those shortfalls, modify coursework, and integrate new instruction when emerging combat capabilities are fielded. In addition, the candidate must be familiar with Modeling and Simulation (M&S) systems associated with JTAC training. The successful candidate must have the ability to work on complex, combat problems...

Description SAIC is seeking an experienced ServiceNow (SNOW) Requirements Engineer to support our IC customer. The ideal candidate will serve as a critical bridge between stakeholders and technical teams, with responsibilities focused on collecting, analyzing, and refining requirements for SNOW applications and workflows. Given the nature of this role, the selected candidate will regularly interface with very senior IC staff and cross-functional contractors supporting separate contracts. This requires a calm, confident communication style to engage effectively with diverse stakeholders and enable mission success. As a Requirements Engineer, you will play a pivotal role in ensuring the successful execution of IT and SNOW workflow projects that are foundational to the IC Customer's mission. By using your analytical expertise and confident communication style, you will directly contribute to the development of secure, scalable, and impactful solutions. Join a high-performing...

Description SAIC is seeking a highly skilled ServiceNow (SNOW) Tester to support the IC Customer. The selected candidate will play a key role in testing and validating SNOW applications, workflows, and solutions to ensure seamless functionality and mission-critical performance. This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential. Primary Responsibilities: Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities. Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles. Validate SNOW design and development solutions,...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior History Program Specialist who is responsible for the management and execution of the historical program, from research and writing to curation and operations. This individual leads the support to operate and maintain the material culture aspects of our history, to operate and maintain the archives and all associated material residing in the Historical Research Center, and to preserve and communicate the history to employees and...

Description We are seeking a highly skilled and motivated mid-level ServiceNow Software Developer with a focus on CMDB and IT Asset Management (ITAM). As part of our talented team, you will play a critical role in the design, development, and implementation of ServiceNow solutions that streamline and enhance our clients' IT operations and asset management processes. This opportunity can be worked 100 % remote for the right candidate. Candidates must be U.S. Citizens and have the ability to get a Secret clearance. Key Responsibilities Develop and configure ServiceNow applications using CMDB modules, ensuring alignment with clients' strategic goals and requirements. Collaborate with stakeholders, including business analysts and project managers, to gather and define system requirements and design solutions. Perform data analysis, integrations, and migration activities to ensure accurate and seamless data flow within ServiceNow. Understand the...

Description SAIC is seeking ServiceNow Platform Architect to support the Enterprise ServiceNow Platform for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6) and support all current and future integrations with command systems. The successful candidate will be responsible for working at the direction of the IT Service Manager, Platform Owner and with other Platform Core Team roles and Technical Leads to facilitate and ensure the success of the ServiceNow platform by focusing on the design, implementation, and optimization of ServiceNow solutions for the organization....

Description SAIC is seeking an experienced Configuration Management Specialist to support the Department of the Air Force's Command, Control, Communications Battle Management (C3BM) mission. This contingent hire position focuses on implementing and sustaining Configuration Management (CM) processes for enterprise IT systems and cloud-based environments. The specialist will play a critical role in modernizing and maintaining IT systems, applications, and infrastructure to meet operational requirements. Collaborating with mission partners and customers, the selected candidate will ensure the accurate tracking and management of Configuration Items (CIs) throughout their lifecycle, leveraging both on-premises and cloud solutions. An active DoD Secret clearance with eligibility for TS/SCI is required, as is expertise in repositories, IT inventory management, and secure technical reporting. This position is Hybrid Remote with most of the wor being done in Arlington, VA. Key...

Description SAIC is seeking a highly experienced Network Engineer Subject Matter Expert (SME) to support a critical Department of the Air Force C3BM program based in the DC Metro Area. This contingent hire position focuses on ensuring the operational readiness of advanced networking systems across ground nodes, aerial nodes, and cloud environments. This role encompasses the design, configuration, maintenance, and troubleshooting of secure and complex network infrastructures to enable mission-critical operations. Collaboration with Field Service Representatives (FSRs), government stakeholders, and mission partners is essential to ensuring seamless and secure connectivity for both nationwide and deployed environments. As the Network Engineer SME, this individual will lead efforts to resolve network anomalies, configure air-gapped Kubernetes-based environments, and deploy zarf packages while maintaining compliance with government-defined performance, reliability, and security...

Description Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA). The Air Force, Space and Intelligence Business Group (AFSI) of SAIC is seeking a ServiceNow Software Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and...