118 customer support associate jobs found

Description SAIC is seeking a Software Engineer Associate to support the US Navy in Crane, IN . JOB DESCRIPTION: Candidate will serve in the Weapons Platform Integration Branch focusing on the MK49 Remoted Operated Small Arms Mount ISEA project. JOB DUTIES: Supporting all software aspects of the MK 49 MOD 0 ROSAM system and support equipment Support ongoing engineering, troubleshooting, continuous improvements, and system refurbishments Support live-fire test and evaluation events along with collaborating with other branches and divisions within and outside of the Weapon Systems Division (JXN) Candidate should have a strong background in embedded systems and programming in Python and C++ languages Qualifications REQUIRED EXPERIENCE AND CLEARANCE: Bachelor's degree and zero years of experience Experience with Python and C++ languages Communicate well Work within a team to find solutions Document processes and provide...

Description Position Overview SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Responsibilities: Provides senior-level engineering and operational support for DOT enterprise video conferencing. Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms. Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance....

Description We are seeking a highly motivated Senior Cloud Engineer to join our multi-million dollar National Intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the Intelligence Community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies, establishing a foundation that will evolve to include all agencies within the IC. As a Senior Cloud Engineer, you will advise Government IT teams on the design and build of single- or multi-cloud computing architecture solutions that meet mission requirements, and develop future technology and architectural advancements to support the Government's architectural strategy, cloud migration, and continued evolution. Your responsibilities will include the following: Seeking a Cloud Engineer who has experience designing, deploying, and supporting AI/ML solutions in the cloud, including data pipelines, model hosting, and...

Description SAIC is seeking an Administrative Assistant to provide full-time support on-site working as part of a contract team with the DoW Office of the General Counsel (OGC). This position is full time on-site at the Pentagon. The duties and responsibilities of this role are: Coordinate closely with OGC offices, Directors, and Associate General Counsels for those offices and Chief FOID and other Government and contract personnel staffing these offices. Communicate with OGC clients regarding the staffing of their packages, taskers, cases, and other related matters. Edit and incorporate edits from attorneys onto working legal files using Office 365, Microsoft Word, Windows 11, and various databases, including SharePoint. Opening and closing actions using the OGC suspense tracking system (STS) data file system and the OSD CATMS system. Support efforts by performing search and data entry in the systems. Perform both general office duties and advanced administrative...

Description SAIC has an exciting opportunity for a Solutions Architect Principal to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem. mission-critical healthcare applications supporting modernization efforts, system enhancements, and healthcare interoperability initiatives associated with legacy healthcare systems. Looking for an engineer who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description Leveraging domain expertise develops comprehensive understanding of customer requirements and leads the development of a complete solution meeting all requirements resulting in a price competitive proposal. Collaborates with business development, capture, proposal, and other team members to optimize our proposed solutions. Identifies technical staff needs to support Pre-B&P and B&P activities....

Description SAIC is seeking a Quality Assurance Engineering Technician II for our North Charleston, SC customer site. The Quality Assurance Engineering Technician II performs technical support work in a quality-focused environment, with primary responsibility for incoming material receipt inspection, documentation of inspection activities, and creation and maintenance of Non-conformance Reports (NCRs). This position applies a practical knowledge of engineering and quality principles, technical data, and standard procedures to ensure materials and components conform to specifications, drawings, and contract requirements before release for use. The role operates under the general direction of engineers or senior quality staff and requires the ability to work from a variety of technical documents, use standard test and inspection equipment, and produce clear, accurate technical records. Key Responsibilities Material Receipt & Quality Inspection Perform incoming...

Description SAIC is seeking a Mechanical Engineer Associate to join in and support our team in Panama City Beach Florida. You will be working in a dynamic environment at our Holley Engineering and Integration Center. You will be supporting multiple Navy projects of various scales. You will hone your teamwork skills and gain engineering experience rapidly. As an engineering team member, you will: Develop and maintain drawings and technical documents around specific systems. This will require the direction of drafters and technical writers. Capture design requirements using MBSE principles Understand and use military and/or commercial specifications in development of drawings as well as understand mechanical stress/strain and how forces acting on parts produce stress/strain. Knowledge of Finite Element Analysis (FEA) is preferred. Work with Quality Assurance and Logistics Teams in development of drawings and to identify manufacturing discrepancies to ensure that...

Description SAIC has an exciting opportunity for a Cloud Computing Engineer Principal to join a high-performance team that is spearheading our customers (VA) migration to the cloud. Tremendous growth opportunity working within cloud ecosystem and using cutting-edge technologies. Looking for an engineer who can work at scale and with autonomy, who can be a trusted advisor to our client. This is a 100% Remote role. Job Description: Create data flow diagrams, cloud diagrams, transition diagrams, and high-level architecture diagrams on Cloud Infrastructure, applications, and systems. Design, develop, deploy, and operate automation technologies for continuous integration (CI) and continuous delivery (CD). Manage and control permissions in the cloud service provider for each cloud application, storage, and service being hosted. Implement, manage, and design monitoring capabilities for cloud architecture and cloud-hosted systems and applications to ensure optimal performance and...

Description Position Overview As a Cloud engineer, you'll use your experience to architect, build, and design solutions that integrate public Cloud services. You will incorporate techniques like Infrastructure as Code to ensure repeatable deployment of resources. You'll provide expertise in the use of Cloud reference architecture and solutions to support software development in a DevOps environment. You will be working in a dual Microsoft Exchange and Google Workspace environment, experience supporting both is required. You should have excellent troubleshooting skills, stay current with industry trends, and should be a team player. Responsibilities: Creating/updating cloud environment configurations to establish/support application workloads, including: Azure Focused: Configuration of Subscriptions, Resource Groups, VNETs, Subnets, load balancers, App Services, Azure Batch, Virtual Machines, resource tagging, billing, policy implementation, and...

Description SAIC is currently seeking an Engineering Tech III to provide drafting and documentation support for NSWC Crane. In this role, you will work closely with engineers, drafters and technicians, contributing to the creation and updating of Technical Data Packages. The position requires experience with SolidEdge and SolidWorks 3D parametric software, as well as PDM, or a willingness to quickly learn these tools. Success in this role depends on technical proficiency and the ability to understand and efficiently execute relevant processes and procedures. If you are adaptable and thrive in a dynamic environment, this could be an excellent opportunity for you. The team is committed to providing training and support to ensure your success. JOB DESCRIPTION: Creates and modifies detailed models and drawings using SolidWorks and occasional other forms of CAD Software. Works closely with the Customer, Engineers, Technicians and other CAD Operators to capture...

Description SAIC is currently seeking an Engineering Tech IV to provide drafting and documentation support for NSWC Crane. In this role, you will work closely with engineers, drafters and technicians, contributing to the creation and updating of Technical Data Packages. The position requires experience with SolidEdge and SolidWorks 3D parametric software, as well as PDM, or a willingness to quickly learn these tools. Success in this role depends on technical proficiency and the ability to understand and efficiently execute relevant processes and procedures. If you are adaptable and thrive in a dynamic environment, this could be an excellent opportunity for you. The team is committed to providing training and support to ensure your success. Job Description: Creates and modifies detailed models and drawings using SolidWorks and occasional other forms of CAD Software. Works closely with the Customer, Engineers, Technicians and other CAD Operators to capture...

Description SAIC is seeking an Administrative Assistant to provide full-time support on-site working as part of a contract team with the DoW Office of the General Counsel (OGC). This position is full time on-site at the Pentagon. The duties and responsibilities of this role are: Coordinate closely with OGC offices, Directors, and Associate General Counsels for those offices and Chief FOID and other Government and contract personnel staffing these offices. Communicate with OGC clients regarding the staffing of their packages, taskers, cases, and other related matters. Edit and incorporate edits from attorneys onto working legal files using Office 365, Microsoft Word, Windows 11, and various databases, including SharePoint. Opening and closing actions using the OGC suspense tracking system (STS) data file system and the OSD CATMS system. Support efforts by performing search and data entry in the systems. Perform both general office duties and advanced administrative...

Description Team SAIC is currently seeking a motivated and experienced Virtual Desktop Infrastructure (VDI) Support Specialist to join our team at the Pentagon in Arlington, VA. You will provide on-site technical support for a Department of Defense customer's VDI environment. The environment includes Citrix Virtual Desktops and Apps and Omnissa Horizon 8. This individual will support end users, troubleshoot VDI-related issues, manage tickets through ServiceNow, and work with infrastructure and engineering teams to maintain reliable virtual desktop services. Responsibilities: Provide day-to-day technical support for Citrix Virtual Desktops and Apps and/or Omnissa Horizon 8. Troubleshoot VDI access, virtual desktop sessions, published applications, user profiles, performance, connectivity, authentication, and peripheral-device issues. Support end users with Windows 11 operating system issues, Microsoft 365 applications, and Microsoft Teams. Receive, document, prioritize,...

Description SAIC is seeking a skilled and motivated Cloud Engineer Principal with FinOps KION experience to join our Cloud Service Delivery team. In this role, you will design, build, and manage secure, scalable cloud environments tailored to mission-critical needs for our federal and defense customers. Our team delivers full-spectrum cloud and cyber service delivery across AWS, Microsoft Azure, Google Cloud (GCP), and Oracle Cloud (OCI), supporting enterprise-grade solutions aligned FinOps best practices. You will work alongside a dynamic team of engineers and architects to deliver innovative cloud solutions that support national security and government modernization initiatives. Customers include Civilian, Commercial, Federal, DoD (Department of Defense), Space, Intel Our Cloud Service Delivery team is proud to support the full spectrum of government and industry partners - from civilian agencies and commercial enterprises to the most sensitive defense, space, and...

Description SAIC is seeking an Associate Systems Engineer to support the Air Force's next-generation Intercontinental Ballistic Missile (ICBM) weapon system acquisition - the Sentinel Program. Our customer is the Sentinel Program Office located at Hill Air Force Base, Utah. This is an excellent opportunity to begin your career by contributing to one of the most exciting and challenging development efforts in the Department of War. The successful candidate will support experienced engineers and Government stakeholders, build expertise and deliver meaningful contributions under structured guidance. Responsibilities Include: Support the United States Air Force in managing and documenting internal deliverable review processes for the Sentinel program. Assist in basic evaluations of mechanical drawings and deliverables, identifying potential issues and gathering key insights during reviews with mentorship. Contribute to data preparation for Major Milestone Design Reviews...

Description We are seeking a highly motivated Senior Cloud Engineer to join our multi-million dollar National Intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the Intelligence Community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies, establishing a foundation that will evolve to include all agencies within the IC. As a Senior Cloud Engineer, you will advise Government IT teams on the design and build of single- or multi-cloud computing architecture solutions that meet mission requirements, and develop future technology and architectural advancements to support the Government's architectural strategy, cloud migration, and continued evolution. Your responsibilities will include the following: Advising senior business and technical personnel to aid in the delivery of robust, scalable cloud architectures that meet or exceed mission requirements Serving...

Description SAIC is pleased to announce a Navy Networks Instructor position for the Naval Waterfront Training Delivery (WFTD) Program. Work is performed onsite in Pearl Harbor, HI. A challenging instructor position that equips military students with the knowledge and skills to perform operations, system configuration, system administration, network monitoring, troubleshooting, fault isolation, and restoration of Navy communication systems and networks. Responsibilities Include: Developing, evaluating and executing training programs and activities to meet customer requirements and team learning and performance objectives Preparing training materials and lab equipment for course delivery Setting up and instructing both classroom and practical hands-on portions of each course Performing system administration and maintenance on course technical training equipment Preparing and instructing courses using standard Navy training practices and procedures...

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description Are you an Electrical Engineer looking to support an exciting Navy mission in our new state-of-the-art labs? Are you seeking long term career growth and a company that values work life balance? Job Summary : SAIC is seeking an organized and motivated Electrical Engineer who will effectively support a fast-paced work environment with the Naval Undersea Warfare Center (NUWC) Division in Middleton, RI. You will be part of a collaborative team of engineers and support technicians working to bring a variety of electrical designs from the early concept stage all the way through fabrication. SAIC is looking for someone to support the PTF program as the local Middletown office supports automated test equipment design. The job will entail a host of different projects supporting a host of Navy Underwater technical projects. Location : The work will be at both 28 Jacome Way, Middletown, RI, and the Naval Undersea Warfare Center (NUWC) Division Newport. Work...

Description JOB DESCRIPTION: SAIC is seeking an experienced Enterprise Satellite Communications (SATCOM) Systems Subject Matter Expert (SME) to support the Evolved Strategic SATCOM (ESS) Training System Requirements Analysis (TSRA) effort in El Segundo, California. SAIC is the sub-contractor on the Military Satellite Communications (MILSATCOM) Systems Engineering, Integration and Test (MSEIT) contract. The MSEIT effort provides leading edge Systems Engineering & Integration (SE&I) for the Space Force's Space Systems Command (SSC). We acquire state of the art Military and Commercial SATCOM systems, providing global secure, survivable, and protected communications for our nation's warfighters. We seek technical individuals who will thrive in a highly collaborative work environment of small teams, using the most modern tools and methodologies to tackle the challenges of integrating complex space and ground communications systems. The SME will provide operational,...