21 customer service jobs found

Description SAIC is seeking a motivated Helpdesk Administrator to support day-to-day IT operations, end-user support, account management, system troubleshooting, and technical issue resolution across enterprise and mission-focused environments. This role will work alongside system administrators, cybersecurity engineers, infrastructure personnel, and program stakeholders to help maintain reliable, secure, and responsive IT support for users and technical teams. The candidate will assist with hardware and software troubleshooting, workstation support, access requests, ticket tracking, documentation, vulnerability remediation support, and general system administration activities. The role requires strong customer service, organization, communication, and problem-solving skills, along with the ability to learn quickly in a dynamic government and defense-related technical environment. THIS IS AN ONSITE ROLE IN SAN DIEGO, CA. WITH UP TO 5% OF TRAVEL INVOLVED. JOB DUTIES:...

Description SAIC is seeking a highly experienced ICT (Information, Communications, Technology) Infrastructure Engineer to support the Army Reserve enterprise network across more than 700 locations, including all Readiness Division (RD) Command contingents. The selected candidate will serve as a key contributor, providing ICT infrastructure subject matter expertise for Military Construction (MILCON) and Restoration & Modernization (R&M) projects. This role involves a diverse range of responsibilities, including conducting quality assurance inspections on active construction projects, reviewing Requests for Information (RFIs), and evaluating construction submittals such as shop drawings, product data, and test reports. The ideal candidate will bring deep technical knowledge, strong analytical skills, and the ability to collaborate effectively with engineering teams, contractors, and Army Reserve stakeholders. This is a remote position with up to 50% travel...

Description SAIC is seeking a PNT SE&I Technical Librarian onsite at Los Angeles Space Force Base with experience in data management, customer service, and classification best practices to join the Positioning, Navigation, and Timing (PNT) Systems Engineering & Integration (SE&I) Team. PNT SE&I provides engineering, integration, technical analysis, and subject matter expertise (SME) support to the US Space Force. As a member of our PNT SE&I Team, you'll work in a fast-paced environment with Government personnel and systems engineers to deliver, organize, and safeguard classified materials spanning multiple contracts. Major duties of this position include: Responsibilities: Manning the Technical Library ( classified space ) at Los Angeles Space Force Base from 7:00am to 3:30pm (M-F) Applying best practice configuration management processes to the GPS Technical Library (classified/unclassified) Complying with courier requirements to...

Description The IT/JIRA Specialist (Agile Product Support SME) is a highly specialized technical and operational role dedicated to enabling the delivery of the Joint Fires Network (JFN) Program. This position acts as a Subject Matter Expert (SME) driving Agile process implementation, requirements traceability, and project management tooling optimization to support JFN initiatives. As an Agile Product Support SME, you will serve as the strategic bridge between operational leaders and technical development teams. You will collaborate directly with JFN leadership and department managers to translate mission requirements into structured, executable technical specifications, while providing expert guidance on Agile best practices and release management workflows. As an IT/JIRA Specialist, you will serve as a principal administrator and technical expert for the Atlassian suite (Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps) across secure government...

Description SAIC is seeking a skilled and motivated Senior Integration Engineer to join our team. In this role, you will play a critical role in verifying, testing, troubleshooting, and debugging software used to control and monitor Unmanned Surface Vessels (USVs). Your work will involve both front-end and back-end service activities, in addition to supporting both development and operational environments. The position will require up to 10% of travel for onsite installation or field support activities. This is a Hybrid/Remote role in San Diego, CA and requires onsite support 3-4 days per week. Must be local to the area. JOB DUTIES: Collaborate with internal and external teams to debug, troubleshoot, and verify the software product's functional capabilities. Develop and maintain automated test suites using Python and Selenium to ensure software integrity. Design and develop simulation programs using Python to validate software performance and...

Description SAIC is seeking an experienced Software Integration Engineer to join our team in support of our United States Air Force customer in San Diego, California. The ideal candidate will play a crucial role in the development and implementation of tools and processes to ensure the maximum availability, stability and health of the program's complex systems and resources by ensuring that all project requirements are thoroughly understood, documented, and effectively communicated throughout System Integration Lifecycle. In parallel and because of the development and implementation of tools and processes, the Integration engineer will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems. The candidate shall be capable of supporting design, development, and/or integration efforts creating or integrating a new Hybrid Container/Virtualization Platform as a Service (HCVP) solution. Contractor support shall support all...

Description SAIC is looking for a Network Engineer to support our US Navy customer provide comprehensive engineering, technical, and programmatic support for the CND Deployer Toolkit (CDT) and Defensive Cyber Operations Infrastructure (DCOI). This position is located at NAVWAR Old Town Campus and will require travel in CONUS and OCONUS. Must be local to San Diego, CA as this is an ON-SITE with occasional travel JOB DUTIES: Support production integration, requirements gathering, system engineering, design and architecture, and self-service technology development Modify, implement, and integrate solution sets with appropriate DCO enclave technologies, conduct interoperability testing, and provide technical input for deficiency correction and production process improvements Support the documentation and maintenance of system baselines, leveraging Agile DevOps methodologies and modular software design principles to ensure rapid delivery of requirements Provide technical...

Description SAIC is looking for an IT Systems Engineer to support our US Navy customer provide engineering and technical support for the CND Deployer Toolkit (CDT) and Defensive Cyber Operations Infrastructure (DCOI). This position is located at NAVWAR Old Town Campus in San Diego, CA and will require up to 50% CONUS and OCONUS travel. Must be local to San Diego, CA to be considered JOB DUTIES: Support production integration, requirements gathering, system engineering, design and architecture, and self-service technology development. Modify, implement, and integrate solution sets with appropriate DCO enclave technologies, conduct interoperability testing, and provide technical input for deficiency correction and production process improvements. Support the documentation and maintenance of system baselines, leveraging Agile DevOps methodologies and modular software design principles to ensure rapid delivery of requirements. Provide technical input for...

Description SAIC is seeking a Senior Principal Cloud Architect in San Diego, CA . The successful candidate initiates, supervises, and/or develops requirements from a project's inception to conclusion for complex programs. Provides strategic advice, technical guidance and expertise to program and project staff. Provides detailed analysis, evaluation and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues. This is a remote role in San Diego, CA but must be local to area due to onsite needs, up to 10% of travel involved in this role. JOB DUTIES: Providing technical leadership and hands-on development and implementation of commercial cloud solution architectures that modernize the way our customers architect, deploy, and use cloud technology, focusing on security, scalability, and resiliency Planning, designing, and managing the migration, re-platforming, integration,...

Description The United States Space Force addresses the nation's most challenging problems. They don't do it alone - at SAIC we introduce solutions to meet the service demand. SAIC requires a motivated Senior Program Acquisition Analyst to support national security space programs within the Space Systems Command System Delta 89 portfolio in El Segundo, California. This position will address program cost, technical, and schedule alignment from cradle to lift-off! Come join us today! Work in our El Segundo, California office. Fun stuff you will do on the job: Provide advice to Program/Project Managers regarding acquisition strategies, schedules, contracting, budgeting and execution. Develop data models integrating program financial and technical data to support actionable decision recommendations. Prepare periodic status reports, coordinate and execute periodic staff meetings and technical interchange meetings, and develop acquisition plans, schedules, and executive...

Description SAIC is seeking an experienced Technical Project Lead to join the Jammer Technique Optimization (JATO) team at Point Mugu, CA. The Technical Project Lead should have proven experience in Electronic Warfare or RF Engineering and strong leadership skills that will be used to lead engineering test teams. JOB DUTIES: Drive the successful completion of technically complex Electronic Warfare projects, to include modeling and simulation and lab, ground, and flight experiments. Define project goals and objectives; break down projects into smaller tasks; establish schedules; identify resources to achieve goals. Assign tasks to engineering team members; organize and lead regular meetings to review project progress; foster communication between cross-disciplinary teams (systems, electrical, and software engineers, and operators; track project progress. Conduct risk assessments (technical, financial, scheduling); troubleshoot technical issues and communicate resulting...

Description SAIC Office of Security is currently seeking an AFSO to support the San Diego, Murray Canyon and Hancock CA location operations. Assistant Facility Security Officer (AFSO) Responsibilities Serve as Assistant Facility Security Officer for assigned facilities/programs/customers. Ensure compliance with 32 CFR Part 117, DoD/Federal regulations, SAIC Security SPP, and Corporate Rules and Requirements. Maintain the facility clearance and associated cage code. Coordinate with DCSA and other Cognizant Security Agencies on inspections, violations, and other NISP-related matters. Work closely with the SMO, PMs, and program teams on all security aspects for the facility. Monitor government systems of record and internal databases daily to ensure data accuracy and correct discrepancies. Process incoming visit requests and enforce visitor access in accordance with 32 CFR Part 117/NISPOM and SAIC policies and procedures. Conduct annual NISP...

Description SAIC is seeking a Launch Operations Support Engineer at Vandenberg Space Force Base CA to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO). As the Launch Operations Support Engineer, you will deliver on-site launch support and customer representation at Vandenberg Space Force Base, serving as a key interface between the program office, launch provider, and NROV. You will also support mission execution by coordinating launch campaign activities, maintaining situational awareness of payload and launch processing, and ensuring stakeholders remain informed throughout pre-launch operations. You will also support high-tempo launch activities by facilitating communication, tracking milestones, and helping resolve issues that could affect mission success. This rewarding and mission focused position will afford a positive impact on our nation's capabilities, through...

Description SAIC is seeking a Space Vehicle Factory Engineer to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO) in Hawthorne, CA. As the Space Vehicle Factory Engineer, you will support a Government customer with multiple satellite systems, both on-orbit and in development. You will support space vehicle engineering, assembly, integration, and test activities for all the SPOs major satellite programs. This opportunity requires familiarity with NRO or commercial organization, processes, and satellite systems. Job Responsibilities to include: Assist the Government in monitoring Assembly, Integration, and Test (AI&T) of multiple satellites at contractor facility Support the System Program Office (SPO) in a space vehicle engineering capacity for planning, execution, monitoring, and oversight of systems acquisitions Provide support to Government customers by...

Description Make a difference for national security by joining a team of dedicated professionals in El Segundo, CA who assist the US Space Force in developing and deploying the satellites and ground systems for Nuclear Detection System (NDS) capabilities. These systems provide timely and critical nuclear detection data to our warfighter to ensure national security mission success. Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Principal Nuclear Detection System Engineer (USNDS) in El Segundo, CA with mission experience in space/ground systems for the management, development, and deployment of NDS systems to ensure on-time delivery of capabilities. As a SE&I professional, candidates will provide System Engineering (SE) services across all SE disciplines with emphasis in integration and test toward delivering operational capabilities into an enterprise system architecture. Job Responsibilities: Provide Systems...

Description SAIC is seeking a TACNET CB-ISEA Mid-level Network Engineer (Fleet Support) to join our team in San Diego, CA. This role is Remote but MUST BE LOCAL TO AREA due to on site needs. This position requires frequent and regular onsite support aboard U.S. Navy ships. The engineer will work directly with Active Duty personnel and government staff to deliver high quality repair and technical support for Navy afloat networks, including systems such as ADNS, ISNS, CANES, FSW, CENTRIXS, Legacy SCI, VIXS, and WRBS. Travel within the U.S. and internationally may be required (approx. 25%), along with occasional after hours support. JOB DUTIES: Provide break/fix IT support in a fast paced shipboard environment and troubleshoot LAN issues to determine effective resolutions. Perform root cause analysis and recommend permanent configuration or system changes when needed. Collaborate with external partners, consultants, vendors, and government agencies to resolve...

Description Job Description: Performs Systems Engineering and Technical Assistance (SETA) for Systems Engineering activities related to Information Technology or Network Engineering including: concept of operations formulation, requirements definition, analysis and engineering, system architecting, system analysis and design, interface and data architectures, validation and verification, systems integration, system & op. performance analysis, Lifecycle cost analysis & estimation, decision analysis and physical configuration analysis (PCA). This position focuses on evaluation of Network Design and Implementation, Maintenance, Optimization, Security, and Troubleshooting/Problem Resolution. Position will evaluate proposed network design and existing network architecture including scalable, high-performance systems. For existing networks, will understand how to monitor network performance for optimal operation, identify bottlenecks, and evaluate network analysis...

Description Seeking a Contracts Support Specialis t to provide acquisition, contract administration, and compliance support for the TWILIGHT SI contract. This role supports contract actions from planning through closeout and requires strong independent judgment and experience supporting complex federal acquisitions. To work in El Segundo, CA Key Responsibilities - Lead preparation of complete contract packages including requirements validation, funding documentation coordination, and acquisition strategy alignment. - Develop, coordinate, and maintain pre award documents such as Acquisition Plans, Justification & Approvals, Source Selection Plans, and RFP packages. - Support execution of contract awards and modifications, ensuring accuracy of clauses, pricing structures, schedules, and deliverables. - Conduct detailed cost/price analysis, evaluate proposals, support development of negotiation positions, and participate in negotiation discussions. - Oversee post...

Description SAIC is looking for a cleared Systems Engineering candidate to lead an engineering team in providing technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Program Executive Office, Command, Control, Computers, Communications, and Intelligence (PEO C4I). Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. • Manage a team of cross-functional engineering disciplines in the delivery of Systems Engineering and Technical Assistance capabilities to the government customer. • Analyze required system capabilities to...

Description SAIC's Horizon program is seeking a Program Manager to join the U.S. Space Force team delivering warfighter capability via the Space Systems Command's Space Combat Power portfolios. The successful candidate will be a part of the team providing Advisory and Assistance Services (A&AS) supporting the Space Enabled Cyber program office and will ensure program alignment of multiple rapid research and development efforts with customer objectives by delivering results on time, on budget and exceeding expectations. Horizon team members provide Advisory and Assistance Services (A&AS) in support of various capabilities that protect and defend the Nation's most valuable space assets. Our team is at the forefront of the advising and assisting the Government with their architecture and lifecycle systems engineering processes that enable key systems (e.g., satellites and their ground systems, ground-based space systems and their command and control capabilities) to meet...