9 customer service jobs found

Description SAIC is seeking a candidate to fill a Senior Intel Analyst position for the CCSSIII contract supporting MARFORCYBER at Ft. Meade, MD. Job Description: Candidate shall support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collections teams, and multiple supported military headquarters intelligence centers. Candidate will contribute to the creation of intelligence collections strategy, develop intelligence indicators, submit collection requirements to theater and national intelligence activity, and support the triage and dissemination of information to the appropriate consumer. Job Duties: Support the intelligence collection process and inter-office communications between the U.S. Intelligence Community, organic collection teams, and multiple supported military headquarters Intelligence centers. Contribute to the creation of intelligence collections strategy, develop...

Description This position is in support of the Department of State (DoS) as a part of the Vanguard 2025 contract. The candidate will be responsible to support on-prem AD as well as Entra-ID. This role is located in Beltsville, MD, on-site at least 4 days per week. It is an afternoon shift 3pm-11pm and may include up to one weekend day. This role requires an in-depth knowledge of the Active Directory, DNS, SCOM\SCCM, group policy, and security group management. The candidate must have demonstrated prior and active experience in managing Active Directory including diagnosing replication, group policy, and user/group issues. The successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment. Role may include approximately 10% travel within Washington, DC Metro area. Description of Duties: Active Directory object creation/management. Participate in Technical Meetings. Ensure services manager is made...

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Adelphi, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required Education...

Description SAIC is seeking external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program to support the full range of Enterprise IT services to ARL's research mission. The work is to be performed at the customer site at Aberdeen Proving Ground (APG), MD and Adelphi, MD. ARL's unique research mission, highly mobile workforce, and geographical disbursement of its staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is the Army's corporate laboratory, within the Combat Capabilities Development Command (DEVCOM). Its diverse assortment of unique facilities and dedicated workforce make up the largest source of world-class integrated research and analysis in the US Army. ARL discovers, innovates, and transitions research to provide the best technologies for our Soldiers. Some of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum...

Description SAIC is seeking external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program to support the full range of Enterprise IT services to ARL's research mission. The work is to be performed at the customer site at Aberdeen Proving Ground (APG), MD and Adelphi, MD. ARL's unique research mission, highly mobile workforce, and geographical disbursement of its staff, requires an innovative approach in the delivery of IT services in fulfilling the organization's mission. ARL is the Army's corporate laboratory, within the Combat Capabilities Development Command (DEVCOM). Its diverse assortment of unique facilities and dedicated workforce make up the largest source of world-class integrated research and analysis in the US Army. ARL discovers, innovates, and transitions research to provide the best technologies for our Soldiers. Some of ARL's focus areas include Biological and Biotechnology Sciences, Electromagnetic Spectrum...

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description SAIC's Naval Business Unit provides Program Management support to the Combat Integration & Identification Systems (CI&IDS) Division at Webster's Outlying Field which develops, delivers, and sustains communication electronics and combat systems to the Warfighter. SAIC provides management support services to CI&IDS including project and financial management, resource planning, budgeting, organizational management, and post-award contract support. We are seeking a results-driven Business Operations Specialist to analyze and coordinate project schedules. Lead and execute the work in this functional area for designated project leads and interact collaboratively with project GPLs and IPT technical delivery leads to provide schedule planning, developing, updating and analyzing integrated master schedules. To coordinate and complete all project processes with project scheduling from requirements through delivery. This includes supporting and/or leading...

Description SAIC is seeking a highly motivated Systems Engineer to join our expanding, multi-disciplined team of professionals at our Identity and Data Sciences Laboratory (IDSL) based in Upper Marlboro, MD. The ideal candidate will be instrumental in identifying, testing, and evaluating novel systems and processes that may improve the efficiency, effectiveness, and satisfaction of customer field activities. The IDSL team works with technologies that include biometric and identity acquisition and data processing systems, data capture instrumentation and recording systems, and high throughput screening systems. The IDSL team operates the internationally recognized Maryland Test Facility (MdTF; company website) to carry out both large- and small-scale evaluations. The candidate will join a multi-disciplined team composed of scientists, engineers, and subject matter experts working to design, build, and execute the test cases required to gather and analyze the data needed to make...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Program Executive Office, Command, Control, Computers, Communications, and Intelligence (PEO C4I). Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. • Analyze required system capabilities to determine integration requirements and define challenges and develop plans to address requirements • Use operational experience and technical expertise to collaborate with the Functional Team...