27 customer service representative jobs found

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT). The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational training of the system, and assistance in...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT). The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational training of the system, and assistance in...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT). The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational training of the system, and assistance in...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT). The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational training of the system, and assistance in...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT). The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational training of the system, and assistance in...

Description SAIC is seeking a Fire Protection Plans Reviewer to join our team in our Chantilly, VA office. This position requires an active TS/SCI clearance with Polygraph. In this role you will be responsible for providing compliance with life safety requirements for the protection of personnel, mission and property through the role of enterprise Authority Having Jurisdiction. Additionally, you will evaluate compliance with applicable federal, state, and local laws and Department of Defense regulations to limit client exposure to civil and criminal liability. The following duties are a representative summary of the primary duties and responsibilities: Serve as a fire protection subject matter expert (SME) for all client locations. Review planning, programming, architectural and engineering design documents, specifications, and other technical documents for proposed construction activities to validate compliance with applicable codes and standards and to...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Davis-Monthan AFB in Tucson, AZ. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Davis-Monthan AFB in Tucson, AZ. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. JOB DUTIES AND RESPONSIBILITIES: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical support, operational...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (IO) systems. Support includes providing high quality engineering advisory services as they relate to evaluating future capability requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts, and managing functional data for Information Operations for our U.S. Navy Information Operations customer located at the Naval Information Warfare Systems Command site in Old Town San Diego. The selected individual will: The contractor shall provide systems engineering and technical support for ongoing Information Operations and advanced...

Description SAIC is looking for a Waveform Integration and Test Environment Operator . This position will be responsible for onboarding new digital waveform designs for cutting edge performance to meet unique customer requirements. Other responsibilities include, but are not limited to: Perform activities related to Information Technology or Engineering including: concept of operations formulation, requirements definition, analysis and engineering, system architecting, system analysis and design, interface and data architectures, validation and verification, systems integration, system & op. performance analysis, Lifecycle cost analysis & estimation, decision analysis and physical configuration analysis. Ensure the logical and systematic conversion of product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Perform functional analysis, timeline analysis, detail trade studies, requirements allocation and...

Description SAIC is seeking a Space Protection Model Based Systems Architect to join the Space and Intelligence Business Group to provide systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Model Based Systems Architect will serve as the subject matter expert (SME) and System Program Office (SPO) representative to design/manage complex systems and provide technical advisory services using Model Based Systems Engineering (MBSE) methodologies to support the deployment of new protection capabilities into space operations. The Space Protection Model Based Systems Architect coordinates with the Space enterprise, SPO mission-related SMEs, the development contractor, and other stakeholders (including end user operators) and uses digital models to design, analyze,...

Description SAIC is seeking a Space Protection Mission Engineer to join the Air Force, Space and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Mission Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Mission Engineer collaborates within a team of mission-related SMEs to coordinate system development, requirements verification testing (and sell-off), identification of discrepancies, and mission validation testing. The Space Protection Mission Engineer responsibilities...

Description SAIC is looking for a Sr. OSINT Collector to work with a diverse team of collectors, linguists, cultural experts, and operations officers, providing operational support to dynamic operations in support of the U.S. Army Western Hemisphere Command (USAWHC). This position will sit at Fort Bragg in North Carolina. Job Duties: Responsible for conducting OSINT collection, production, and dissemination activities in response to Commander's Priority Intelligence Requirements (PIR), validate requests for information (RFIs), or missions assigned by operational orders to support indications and warning (I&W), threat awareness, force protection, conflict support, targeting, and tipping/cueing of other Intelligence disciplines. Utilize Collection Management programs of record to identify additional Intelligence Community (IC) requirements and Collection Directives applicable to each report. Employs across a suite of provisioned and commercially available exploitation...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management,...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Business Analyst-Readiness responsible for leading high-impact initiatives, providing strategic guidance, and driving process modernization across the enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. This position is central to enhancing GEOINT capabilities, improving business functions, and ensuring the successful execution of...

Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and solutions for the Intelligence Community, is seeking creative and dedicated professionals to fulfill their career goals and objectives while delivering mission excellence on programs of national importance. SAIC is seeking a Senior Business Analyst-TT&E to lead high-impact initiatives, provide strategic guidance, and drive process modernization across the customer enterprise. This role requires a blend of deep subject matter expertise, program management, and leadership to solve complex organizational challenges. The analyst operates with significant autonomy, advising senior leadership, mentoring team members, and ensuring the alignment of programs with strategic objectives. Work will be performed at the customer site in Springfield, VA. ***The hiring of this position is contingent upon contract award....

Description SAIC is seeking a Space Protection Mission Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Mission Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new space protection and Indications and Warning (I&W) capabilities into space operations. The Space Protection Mission Engineer collaborates within a team of mission-related SMEs to support system development, requirements verification testing (and sell-off), identification of discrepancies, and mission validation testing. The Space Protection Mission Engineer...

Description SAIC is looking for a Communications Systems Engineer in Chantilly, VA to provide onsite systems engineering and technical advisory services (SETA) in a dynamic NRO System Program Office (SPO) supporting the Government customer with multiple satellite systems, both on-orbit and in development. This position will support communication systems, network, and crypto acquisition activities for all of the SPOs major satellite programs. The job requires familiarity with NRO organization, processes, and satellite systems. Job Responsibilities: -Supports the System Program Office (SPO) in a acquisition capacity for planning, execution, monitoring, and oversight of communication, network, and crypto acquisitions -Assisting the Government in developing communication, network, and crypto approaches for employment of overhead systems -Providing support to Government customer for IC and DoD programmatic information security policies and standards -Developing documents and...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Program Executive Office, Command, Control, Computers, Communications, and Intelligence (PEO C4I). Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. Analyze required system capabilities to determine integration requirements and define challenges and develop plans to address requirements. Use operational experience and technical expertise to collaborate with the Functional...