31 customer service representative jobs found

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

Description SAIC has an immediate opening and is seeking a Field Service Representative (FSR) to join our talented team at NSWC Crane, IN. The FSR will perform repair and maintenance actions on C-UxS systems, C-UxS subsystems, other integrated platforms and equipment or components at CONUS and OCONUS locations as required. The FSR duties are as follows: Troubleshooting Networks, Radios, Radars, EO/IR cameras Provide system installation and initial Operator Training for C-UxS systems at CONUS and OCONUS locations. Inspect, test, and perform necessary maintenance actions to keep systems operational to specified condition codes. Perform reconditioning, sustainment and repair of retrograde materials to include: cleaning, operational testing, condition code sentencing. Familiar with and use measurement tools and devices such as multi-meter, ammeter, torque wrenches, etc. Follow and understand wiring diagrams, drawings, and other schematics. Understand and...

Description SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC). The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy's environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. This is a full-time, on-site position on Aberdeen Proving Ground (APG), MD. The position is five days a week (Monday - Friday) but may require shift...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Nellis AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. Job Duties and Responsibilities: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Shaw AFB in Sumter, SC . The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following duties: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking a Technical Services Analyst who will support our Joint Range Extension (JRE) Program as a Mission Support Representative. This role is onsite in San Diego, CA. Will need to be local to area. JRE Mission Support is the first tier of support for the JRE system. The JRE program has been supporting the war fighter for over 25 years. Starting out as an Air Force program (JTEP), the JRE is now supporting all branches of the United States military. In addition to sales throughout the US, the JRE has also spread into many NATO Coalition forces such as, Royal Australian Air Force, Canadian Air Force, Republic of Korea Air Force and more. JOB DUTIES: Responsible for interacting with customers, both over the phone and on site, to provide them with the expertise needed to successfully execute their mission. Will be expected to travel to customer locations, both CONUS and OCONUS, for Information Assurance updates, teaching classes, installations,...

Description SAIC Security professionals support a collective of over 24,000 employees extending across 20 countries. Our employees are our core, bolstered by 15,000 clearances, working across numerous classified and unclassified locations. We pride ourselves on cultivating a workplace environment that encourages proactive thinking and fosters strong internal collaborations. Our dedication is deeply rooted in the professional growth of our team through comprehensive upskilling programs, targeted training initiatives, and consistent mentoring opportunities, all designed to nurture a diverse pool of talent. Additionally, we maintain an active presence in the security community, positioning ourselves as visible and influential thought leaders who shape industry standards and best practices. Our offerings encompass a full spectrum of security functions, including business group support, personnel security, information assurance, insider threat, counterintelligence, physical...

Description SAIC is seeking an MQ-9 Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Shaw AFB in Sumter, SC . The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following duties: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking a Fire Protection Plans Reviewer to join our team in our Chantilly, VA office. This position requires an active TS/SCI clearance with Polygraph. In this role you will be responsible for providing compliance with life safety requirements for the protection of personnel, mission and property through the role of enterprise Authority Having Jurisdiction. Additionally, you will evaluate compliance with applicable federal, state, and local laws and Department of Defense regulations to limit client exposure to civil and criminal liability. The following duties are a representative summary of the primary duties and responsibilities: Serve as a fire protection subject matter expert (SME) for all client locations. Review planning, programming, architectural and engineering design documents, specifications, and other technical documents for proposed construction activities to validate compliance with applicable codes and standards and to...

Description SAIC is seeking a Facilities Project Manager with expertise in mechanical systems to support our mission in Alice Springs, AU . This position requires the ability to obtain a TS/SCI clearance with Polygraph prior to starting in the role. US Citizenship is required by federal law. SAIC provides full-service facility management support to a major organization in the Intelligence community. We conduct end-to-end project management and facility engineering functions for locations throughout the world. At the HQ-level we perform all manner of planning, programming, and execution oversight for a portfolio in the hundreds of millions per year. In this role, you will serve as an interface between the on-site government facilities management organization, design and construction contractors, Site Operations and Maintenance (O&M) support contractor, local utilities and all other customers and stakeholders on matters related to customer requirements, project...

Description SAIC is seeking a Facilities Engineer with expertise in mechanical systems to support our mission in Alice Springs, AU. This position requires an active TS/SCI clearance with Polygraph to be considered. SAIC provides full-service facility management support to a major organization in the Intelligence community. We conduct end-to-end project management and facility engineering functions for locations throughout the world. At the HQ-level we perform all manner of planning, programming, and execution oversight for a portfolio in the hundreds of millions per year. In this role, you will serve as an interface between the on-site government facilities management organization, design and construction contractors, Site Operations and Maintenance (O&M) support contractor, local utilities and all other customers and stakeholders on matters related to customer requirements, project prioritization and execution. You will be responsible for overseeing the five phases...

Description SAIC is looking for a System Administrator to join the Fleet Support Team in support of the Comprehensive Automated Maintenance Environment - Optimized (CAMEO) Software for the V-22 Community across the Air Force, Navy, and Marine Corps out of Yokota Air Base, Japan. This position will include providing support to multiple Japan locations; including Naval Air Facility Atsugi, Marine Corp Air Station Iwakuni and Marine Corps Air Station Futenma. The System Administrator will be expected to gain a working knowledge of the CAMEO suite and associated processes to provide troubleshooting assistance, develop documentation, and assist in various upgrades to the software and new implementations, to include our Wi-Fi initiative. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The candidate is expected to possess strong customer service and communication skills, and the ability to grow with ever-changing Fleet...

Description JOB DESCRIPTION : SAIC is looking for a System Administrator to join the Fleet Support Team in support of the Comprehensive Automated Maintenance Environment - Optimized (CAMEO) Software for the V-22 Community across the Air Force, Navy, and Marine Corps out of Miramar, California. The System Administrator will be expected to gain a working knowledge of the CAMEO suite and associated processes to provide troubleshooting assistance, develop documentation, and assist in various upgrades to the software and new implementations, to include our WiFi initiative. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The candidate is expected to possess strong customer service and communication skills, and the ability to grow with ever changing Fleet needs in support of the maintenance and future sustainment of CAMEO. JOB DUTIES : Act as a liaison with CAMEO support groups (i.e. NAVAIR, Bell, Boeing,...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, and the...