15 customer support associate jobs found

Description JOB DESCRIPTION: SAIC is seeking an experienced Enterprise Satellite Communications (SATCOM) Systems Subject Matter Expert (SME) to support the Evolved Strategic SATCOM (ESS) Training System Requirements Analysis (TSRA) effort in El Segundo, California. SAIC is the sub-contractor on the Military Satellite Communications (MILSATCOM) Systems Engineering, Integration and Test (MSEIT) contract. The MSEIT effort provides leading edge Systems Engineering & Integration (SE&I) for the Space Force's Space Systems Command (SSC). We acquire state of the art Military and Commercial SATCOM systems, providing global secure, survivable, and protected communications for our nation's warfighters. We seek technical individuals who will thrive in a highly collaborative work environment of small teams, using the most modern tools and methodologies to tackle the challenges of integrating complex space and ground communications systems. The SME will provide operational,...

Description SAIC has an opening for a Space RF Payload subject matter expert (SME) with in-depth knowledge of digital signal processing, signals, remote sensing, mission analyses, and system engineering. You will provide subject matter expertise to support customer decisions with respect to contractors' development of spaceborne RF signal processing payloads, ground processing systems, and overall mission capabilities. You will work in customer facilities in El Segundo, CA , directly sitting with our customers to provide our support. You will perform the following duties and "fun stuff": Responsible for acting as primary technical oversight for the development, build, verification and deployment of Space RF payloads, providing Government leadership, as needed, recommend course corrections to the payload design and build through delivery. Requirements generation. Evaluation and compliance assessments to generated requirements and requirements flow down. Concept...

Description The Executive Assistant (EA) serves as a trusted strategic partner to the Senior Vice President (SVP), providing high-level executive support, operational coordination, and administrative leadership. This role requires exceptional judgment, discretion, organizational expertise, and the ability to proactively manage competing priorities in a fast-paced environment. The EA acts as an extension of the SVP, ensuring seamless execution of business operations, executive communications, strategic initiatives, and stakeholder engagement while maintaining the highest levels of professionalism and confidentiality. This role is ONSITE in San Diego, CA. Must be local to area. JOB DUTIES: Executive Partnership & Leadership Support Serve as a trusted extension of the SVP, representing the executive office professionally and effectively. Exercise sound judgment in responding to inquiries and providing solutions on behalf of the SVP when appropriate. Anticipate...

Description SAIC has an opening for a cleared Contracts Principal . This position is being offered onsite in either Colorado Springs, CO or El Segundo, CA. About SAIC's Business Management Organization SAIC's Business Management function encompasses the full acquisition value chain - from customer engagement and strategy development on the sell side, to program execution, strategic alliances, supply chain management, and subcontractor development on the buy side, to internal finance. Our team of dynamic acquisition professionals provides critical support across key business areas, including Mission IT, Integration, Engineering Services, SETA, and Professional Services, serving both external and internal customers. Role Overview: SAIC's Business Management organization is seeking an experienced and highly capable Contracts Principal to manage contracts and proposals within the Air Force, Space and Intelligence Business Group, specifically supporting the Defense and Civil...

Description SAIC is seeking a highly experienced Computer Engineer to provide senior-level technical leadership for the design, acquisition, integration, and deployment of hardware and computing solutions supporting mission-critical operations. This role will lead efforts to develop and field enterprise and edge computing infrastructure, including innovative solutions that are not currently available within existing environments. The candidate will work closely with integration teams, emerging technology platforms, engineering organizations, and operational stakeholders to develop mission-ready solutions that address physical and deployment constraints through small-form-factor computing, mobile servers, workstations, and related hardware technologies. The role requires strong computer engineering expertise, technical leadership, hardware lifecycle management, and the ability to deliver reliable computing solutions across geographically distributed environments. THIS IS AN...

Description SAIC is looking for several Activity Security Representatives . The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organizations. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Classification reviews of inbound and outbound correspondence. Assist in the maintenance of a document accountability database and associated correspondence. Processing inbound and outbound classified mail and receipt records. Perform destruction of classified materials. Process magnetic media for accountability. Reproduction support for classified materials. Maintain various daily logs for a variety of administrative functions associated with document control. Assist in the processing of inbound data and outbound data transfer files. Transfer electronic data files to internal customers. Maintain an...

Description SAIC is seeking a highly motivated Rocket Modeling System Engineer to support U.S. Air Force and U.S. Space Force launch and missile programs, including the Force Development Evaluation (FDE) Program and the Rocket Systems Launch Program (RSLP) in San Bernadino, California. This role is part of a multi-disciplinary team that performs independent analysis and modeling/simulation of rocket and launch vehicle systems. The position offers the opportunity to work a variety of launch vehicle and ICBM programs, develop advanced aerospace skills, and help shape the future of U.S. missile and space launch technology. Roles and Responsibilities Perform post-flight verification of rocket/launch vehicle simulation predictions and update models based on test. Conduct hazards analyses and performance assessments to ensure launch vehicles meet mission requirements. Execute non-linear six-degree-of-freedom (6DOF) simulation analyses under nominal, off-nominal, and Monte Carlo...

Description SAIC is seeking a Junior TACNET ISEA Network Engineer (Fleet Support ) that will work ONSITE in San Diego, CA . This role will support the Tactical Networks (TACNET) Capabilities Based In Service Engineering Agent (CB-ISEA). TACNET CB-ISEA supports the sustainment and modernization of Automated Digital Network System (ADNS), Consolidated Afloat Network and Enterprise Services (CANES), Combined Enterprise Regional Information Exchange System (CENTRIXS), Flank Speed Wireless (FSW), Integration Shipboard Networking System (ISNS), Sensitive Compartmented Information (SCI) Networks, Video Information Exchange System (VIXS), and Wireless Reachback System (WRBS) Programs of Record information systems. This position supports a 24/5 networking monitoring. Must be willing to work rotating shifts on weekdays: 5am-12pm, 1pm-9pm, and/or 9pm-5am . In addition, this position supports rotating shifts providing 24 hour support 5 days per week with occasional on-call. This...

Description SAIC's TWILIGHT program is seeking you, our next Launch Acquisition Specialist who possesses a working knowledge of the Department of Defense major systems acquisition process and provides expert advice and technical evaluations to enable the launch of critical national assets. Addresses both future mission acquisition strategy and maintenance of on-going contracts. Supports cradle-to-grave launch and launch support activities. Navigates challenges associated with multiple launch service providers and appropriate separation of proprietary information while maintaining focus on integration of requirements to assure compatibility across multiple launch systems. Our TWILIGHT team is at the forefront of advising and assisting the government through the full lifecycle of launch systems acquisition that enables launch and mission success. We work out of our sunny El Segundo, California office . • Specific responsibilities include : • Provide advice to...

Description SAIC Ventures is strategic investor into startups that help our US Government customers solve their greatest mission challenges. Our successful approach to Corporate Venture Capital is built on SAIC's role as a Mission Integrator and deeply rooted in portfolio company collaboration around go-to-market, technology and products. SAIC is scaling the Ventures team and seeking both Partners (investment leaders) and Associates (source, cultivate, and execute based on collaboration. This particular opportunity is for a Partner who will be a Manager within SAIC and be both a people and investment leader. The role will be based in either the DC/Maryland/Virginia Metro Area, Los Angeles or Silicon Valley, or a Startup hub in the mid west such as Austin or Chicago. As an integral member of the SAIC Ventures team reporting to the Managing Director, the Partner will collaborate among SAIC technology and commercial go-to-market colleagues in our Solutions & Technologies...

Description SAIC Ventures is strategic investor into startups that help our US Government customers solve their greatest mission challenges. Our successful approach to Corporate Venture Capital is built on SAIC's role as a Mission Integrator and deeply rooted in portfolio company collaboration around go-to-market, technology and products. SAIC is scaling the Ventures team and seeking both Partners (investment leaders) and Associates (source, cultivate, and execute based on collaboration. This particular opportunity is for a Partner who will be a Manager within SAIC and be both a people and investment leader. The role will be based in either the DC/Maryland/Virginia Metro Area, Los Angeles or Silicon Valley, or a Startup hub in the mid west such as Austin or Chicago. As an integral member of the SAIC Ventures team reporting to the Managing Director, the Partner will collaborate among SAIC technology and commercial go-to-market colleagues in our Solutions & Technologies...

Description Make a difference for national security by joining a team of dedicated professionals in El Segundo, CA who assist the US Space Force in developing and deploying the satellites and ground systems for Nuclear Detection System (NDS) capabilities. These systems provide timely and critical nuclear detection data to our warfighter to ensure national security mission success. Our Systems Engineering & Integration (SE&I) team has an immediate need for a hybrid Principal Nuclear Detection System Engineer (USNDS) in El Segundo, CA with mission experience in space/ground systems for the management, development, and deployment of NDS systems to ensure on-time delivery of capabilities. As a SE&I professional, candidates will provide System Engineering (SE) services across all SE disciplines with emphasis in integration and test toward delivering operational capabilities into an enterprise system architecture. Job Responsibilities: Provide Systems...

Description SAIC is seeking a TACNET CB-ISEA Mid-level Network Engineer (Fleet Support) to join our team in San Diego, CA. This role is Remote but MUST BE LOCAL TO AREA due to on site needs. This position requires frequent and regular onsite support aboard U.S. Navy ships. The engineer will work directly with Active Duty personnel and government staff to deliver high quality repair and technical support for Navy afloat networks, including systems such as ADNS, ISNS, CANES, FSW, CENTRIXS, Legacy SCI, VIXS, and WRBS. Travel within the U.S. and internationally may be required (approx. 25%), along with occasional after hours support. JOB DUTIES: Provide break/fix IT support in a fast paced shipboard environment and troubleshoot LAN issues to determine effective resolutions. Perform root cause analysis and recommend permanent configuration or system changes when needed. Collaborate with external partners, consultants, vendors, and government agencies to resolve...

Description JOB DESCRIPTION: SAIC is seeking a Principal Program Systems Integration Engineer to join our team in El Segundo, CA. Due to security requirements, work is required to be on-site in a secure facility. SAIC is sub-contractor on the Military Satellite Communications (MILSATCOM) Systems Engineering, Integration and Test (MSEIT) contract. The MSEIT effort provides leading edge SE&I for the Space Force's Space System Command. We support the Space Force's acquisition of state-of-the-art MILSATCOM systems, providing secure global, survivable, and protected communications for our nation's warfighters. We seek technical individuals who will thrive in a highly collaborative work environment of small teams, using the most modern tools and methodologies to tackle the challenges of integrating complex space and ground communications systems. You will join the Systems Integration team within the broader Systems Engineering team defining the next generation of space...

Description SAIC's National Security and Space (NSS) Sector has an opening for a Launch Budget Administrative Program Analyst who provides office-level and Director's Action Group (DAG) support, including daily operations, overseeing tracking and closure of internal/external tasks and projects, meeting support, action item tracking, and human resource support. SAIC is providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. Specifics of Primary Duties : Facilitate daily operations for launch budget team. Execute action tracking process, including receiving, recording, and tracking progress and closure of action items. Facilitate and participate in organizational meetings and prepare associated briefings and status reporting. Oversee and manage the operational aspects of ongoing projects and serves as liaison between government customers and external/internal stakeholders. Manage...