28 customer support associate jobs found

Description We are seeking a highly motivated Senior Cloud Engineer to join our multi-million dollar National Intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the Intelligence Community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies, establishing a foundation that will evolve to include all agencies within the IC. As a Senior Cloud Engineer, you will advise Government IT teams on the design and build of single- or multi-cloud computing architecture solutions that meet mission requirements, and develop future technology and architectural advancements to support the Government's architectural strategy, cloud migration, and continued evolution. Your responsibilities will include the following: Seeking a Cloud Engineer who has experience designing, deploying, and supporting AI/ML solutions in the cloud, including data pipelines, model hosting, and...

Description SAIC is seeking an Administrative Assistant to provide full-time support on-site working as part of a contract team with the DoW Office of the General Counsel (OGC). This position is full time on-site at the Pentagon. The duties and responsibilities of this role are: Coordinate closely with OGC offices, Directors, and Associate General Counsels for those offices and Chief FOID and other Government and contract personnel staffing these offices. Communicate with OGC clients regarding the staffing of their packages, taskers, cases, and other related matters. Edit and incorporate edits from attorneys onto working legal files using Office 365, Microsoft Word, Windows 11, and various databases, including SharePoint. Opening and closing actions using the OGC suspense tracking system (STS) data file system and the OSD CATMS system. Support efforts by performing search and data entry in the systems. Perform both general office duties and advanced administrative...

Description SAIC is seeking an Administrative Assistant to provide full-time support on-site working as part of a contract team with the DoW Office of the General Counsel (OGC). This position is full time on-site at the Pentagon. The duties and responsibilities of this role are: Coordinate closely with OGC offices, Directors, and Associate General Counsels for those offices and Chief FOID and other Government and contract personnel staffing these offices. Communicate with OGC clients regarding the staffing of their packages, taskers, cases, and other related matters. Edit and incorporate edits from attorneys onto working legal files using Office 365, Microsoft Word, Windows 11, and various databases, including SharePoint. Opening and closing actions using the OGC suspense tracking system (STS) data file system and the OSD CATMS system. Support efforts by performing search and data entry in the systems. Perform both general office duties and advanced administrative...

Description Team SAIC is currently seeking a motivated and experienced Virtual Desktop Infrastructure (VDI) Support Specialist to join our team at the Pentagon in Arlington, VA. You will provide on-site technical support for a Department of Defense customer's VDI environment. The environment includes Citrix Virtual Desktops and Apps and Omnissa Horizon 8. This individual will support end users, troubleshoot VDI-related issues, manage tickets through ServiceNow, and work with infrastructure and engineering teams to maintain reliable virtual desktop services. Responsibilities: Provide day-to-day technical support for Citrix Virtual Desktops and Apps and/or Omnissa Horizon 8. Troubleshoot VDI access, virtual desktop sessions, published applications, user profiles, performance, connectivity, authentication, and peripheral-device issues. Support end users with Windows 11 operating system issues, Microsoft 365 applications, and Microsoft Teams. Receive, document, prioritize,...

Description SAIC is seeking a skilled and motivated Cloud Engineer Principal with FinOps KION experience to join our Cloud Service Delivery team. In this role, you will design, build, and manage secure, scalable cloud environments tailored to mission-critical needs for our federal and defense customers. Our team delivers full-spectrum cloud and cyber service delivery across AWS, Microsoft Azure, Google Cloud (GCP), and Oracle Cloud (OCI), supporting enterprise-grade solutions aligned FinOps best practices. You will work alongside a dynamic team of engineers and architects to deliver innovative cloud solutions that support national security and government modernization initiatives. Customers include Civilian, Commercial, Federal, DoD (Department of Defense), Space, Intel Our Cloud Service Delivery team is proud to support the full spectrum of government and industry partners - from civilian agencies and commercial enterprises to the most sensitive defense, space, and...

Description We are seeking a highly motivated Senior Cloud Engineer to join our multi-million dollar National Intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the Intelligence Community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies, establishing a foundation that will evolve to include all agencies within the IC. As a Senior Cloud Engineer, you will advise Government IT teams on the design and build of single- or multi-cloud computing architecture solutions that meet mission requirements, and develop future technology and architectural advancements to support the Government's architectural strategy, cloud migration, and continued evolution. Your responsibilities will include the following: Advising senior business and technical personnel to aid in the delivery of robust, scalable cloud architectures that meet or exceed mission requirements Serving...

Description SAIC is seeking a highly qualified Space Special Access Programs Analyst to support the Office of the A ssistant Secretary of the Air Force for Space Acquisition and Integration (SAF/SQ ). The Special Programs Analyst supports the SAF/SQXL Division by providing technical and programmatic analysis of space special access programs (SAPs). The Space Special Programs Analyst facilitates SAF/SQXL's role in the direction, management, and administration of assigned SAPs while serving as the principal advisor to the Assistant Secretary of the Air Force, Space Acquisition and Integration, on all SAP matters. The Special Programs Analyst's expertise supports SAP life cycle administration, management, and oversight activities for sensitive, advanced space technologies in liaison with DAF, OSD, and US Government SAP stakeholders. Lastly, this position is also responsible for assisting SAF/SQXL as the United States Space Force (USSF) Anti-Tamper (AT) Component Service Lead in...

Description SAIC is seeking a Process Systems Engineer to join our team of the Air Operations Center Weapons System (AOC WS) Falconer Program. The ideal candidate will drive optimization, continuous improvement, and systems-level thinking across our enterprise programs. Unlike traditional IT infrastructure roles, this position focuses on engineering lifecycle management, business process re-engineering, and stakeholder requirement translation. This position requires technical engineering experience, with a demonstrated understanding and application of systems engineering and configuration management principles and processes, mission planning/scheduling along with experience in systems engineering and sustainment of existing baselines. The position requires an understanding of data normalization and standardization, data integrity, and data and workflow identification and analysis. The successful candidate will be effective at face-to-face interaction with customers and other...

Description SAIC is seeking a Senior Financial Analyst to support the Chief Digital and Artificial Intelligence Office portfolio within the Office of the Under Secretary of War for Research and Engineering (OUSW(R&E)) Resources Directorate. This role focuses on all phases of the Department of War (DoW) Planning, Programming, Budgeting and Execution (PPBE) process, meeting all the Office of the Secretary of War (OSW) mandated timelines for submission of PPBE related documents. Candidates must have experience with acquisition and PPBE processes at the DoW or Service Component Headquarters level and using the Defense Agencies Initiative (DAI) system. The position is 100% on-site in Alexandria, VA. Job Responsibilities : Assist OUSW(R&E) in developing the Program Objectives Memorandum (POM) and Budget Estimate Submission for R&E Manage internal R&E budget reviews and change/budget proposals; manage and review budget submission entries...

Description SAIC is seeking an Oracle Architect to join our team in Arlington, VA. The candidate will be responsible for the design, installation, monitoring, and maintenance of Oracle database environments and associated data architecture. They will work directly with customers in a technical role to ensure smooth adoption of Oracle solutions, provide expert guidance on database best practices, and help develop optimized, scalable data architectures. Key duties include: Lead the installation, configuration, and setup of Oracle database environments. Participate in deployment, migration, and implementation planning with customers. Monitor, tune, and optimize Oracle databases for performance, availability, and reliability. Develop and maintain technical documentation to support custom applications and database solutions. Collaborate with engineering and application teams to align data architecture with mission and business objectives. Qualifications...

Description SAIC is seeking a V22 Cameo System Administrator to provide on-site, first-level hardware and software support for the Comprehensive Automated Maintenance Environment-Optimized (CAMEO) suite located at multiple locations aboard Naval Base Norfolk, VA . The CAMEO System Administrator (CSA) will be expected to gain a working knowledge of the CAMEO suite and associated processes. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The CSA is the first line of support when issues are identified and is expected to troubleshoot and resolve those issues. JOB DUTIES : Act as a liaison with CAMEO support groups (i.e. NAVAIR, Bell, Boeing, etc.) on technical issues with PEMAs and server equipment. Assist the Fleet Support Team, Rolls Royce, and Bell/Boeing representatives with flight data verification and retrieval Coordinate all necessary repairs, replacement, refresh, configuration,...

Description SAIC is seeking a Systems Integrator to join our team in Chantilly, VA! This position provides comprehensive front office and operational support to senior leadership within a dynamic, fast paced government environment. The selected candidate will manage high visibility administrative and coordination activities, support organizational change initiatives, and serve as back up to the Department Chief of Staff. The role requires exceptional judgment, discretion, adaptability, and the ability to manage competing priorities under tight deadlines. Responsibilities may include but are not limited to : Manage department-wide actions by collecting, refining, and consolidating inputs from divisions; review and edit submissions in coordination with senior leadership. Serve as primary administrator for knowledge management platforms (Jira, Confluence, Hive), including access management and content updates aligned with organizational and leadership requirements. Coordinate...

Description Join a mission driven satellite program at the forefront of national defense innovation. Our team is developing cutting edge technologies that directly support critical Department of War priorities, combining both proven and first-of-their-kind capabilities that have never been applied in space. Operating within a fast-paced acquisition environment, we benefit from streamlined authorities and direct access to senior Government decisionmakers, enabling us to move quickly and execute aggressive schedules using the most innovative contracting strategies available. SAIC is seeking self-directed leaders who skillfully navigate ambiguity, solve complex challenges, and bring diverse expertise to a dynamic environment focused on delivering capability rapidly. Success here requires adaptability, initiative, and a willingness to wear multiple hats in support of a high impact mission. Candidates experienced as USAF/USSF acquisition officers (AFSC: 63A), USAF/USSF civil...

Description JOB DESCRIPTION: SAIC seeks a SeniorCloud Computing Engineer to join our team of professionals providing technical and program services to the U.S. Government (USG). SAIC provides research, engineering, design, analysis, acquisition, development, integration, test, and operations support USG Intelligence Community (IC) and Department of Defense (DoD) customers. We support development and delivery of next generation and generation after next national security systems based on land, at sea, in air, and in space. The Senior Cloud Computing Engineer sought here serves a USG Program Office leading Research & Development (R&D) of evolutionary, revolutionary, and transformational cloud-based architectures. This position provides Systems Engineering & Technical Advisory (SETA) support services. Your responsibilities include some or all of the following depending on your personal desires and capabilities: Expertise with commercially available cloud...

Description SAIC has an opening for a Contracts Principal. For the right candidate, this position may be remote anywhere in the United States. About SAIC's Business Management Organization SAIC's Business Management function encompasses the full acquisition value chain - from customer engagement and strategy development on the sell side, to program execution, strategic alliances, supply chain management, and subcontractor development on the buy side, to internal finance. Our team of dynamic acquisition professionals provides critical support across key business areas, including Mission IT, Integration, Engineering Services, SETA, and Professional Services, serving both external and internal customers. Role Overview SAIC's Business Management organization is seeking an experienced and highly capable Contracts Principal to manage contracts and proposals within the Air Force, Space and Intelligence Business Group, specifically supporting the Defense and Civil Space...

Description SAIC is seeking an Air Dominance Senior Operations Analyst with an active TS/SCI to support our customer in Hampton, VA (Langley AFB). The Air Dominance Senior Operations Analyst will serve as the lead requirements advisor and operations expert for cutting edge air-to-air and air-to-ground capability development. This position serves as the technical focal point for capability requirements development, program management, and analytical support to HQ ACC A5/8Z. Location: Langley Air Force Base, Hampton, VA. Travel: Up to two (2) trips per month to CONUS/OCONUS areas. Key Responsibilities: Provide tactical expertise for the Air Dominance weapons portfolio including JATM, HACM, AMRAAM, SiAW, FAMM, and future classified projects. Providing operational, technical and analytical assistance to document System Requirements Documents (SRD) and other MAJCOM and Special Access Program Requirements. Regularly interfacing with OSW, Joint Staff, MAJCOMs,...

Description SAIC is seeking a motivated and detail-oriented Junior Facilities Specialist / Project Analyst to join our growing team. In this dual-function role, the successful candidate will support the day-to-day operations of our Headquarters Marine Corps (HQMC) supported facilities while assisting in the planning, coordination, and tracking of all Senior Leader Communications System (SLCS) facility related projects. The U.S. Marine Corps Executive Communications Program and Senior Leader Communications System (SLCS) is the technical executive arm of the Presidential Policy Directive 40 requirements supporting Marine Corps and Naval Senior Leaders. This work and associated efforts facilitate capabilities that keeps those designated individuals engaged with C5ISR capabilities to keep the nation ready for the next challenge. This is an excellent opportunity for an early-career professional looking to build a foundation in facilities management and project analysis within a...

Description DESCRIPTION: SAIC has an opportunity in Chantilly, Virginia for a mid-level engineer to join an award-winning SIGINT Flight team providing analysis and recommendations directly contributing to operational and future SIGINT collection systems used for National Security purposes. Members of the team apply aspects of electrical engineering, aerospace engineering, systems engineering, and computer and data science to perform analysis under the guidance of the SIGINT Flight Team Lead and in close collaboration with one another. Members of the team also prepare technical and programmatic briefings and interface with Government Customers on a frequent and ongoing basis. Occasional short-term and extended travel to CONUS and OCONUS government and contractor locations required. Responsibilities: Serve as one of the government's trusted technical advisors for SIGINT mission systems modeling and analysis in areas from spacecraft bus and payload to...

Description We are seeking a highly motivated Technical Writer to join our multi-million dollar national intelligence program supporting the Cloud Investment Multi-Cloud Management (CIMM) team. As a contributor to the intelligence community's first multi-cloud initiative, you will be at the epicenter of emergent cloud computing technologies establishing a foundation that will evolve to include all agencies within the IC. The Technical Writer gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel. Supports the development of all types of documents and reports by developing and updating graphics presentations to improve the quality and enhance the usability of these documents. Responsibilities Include: Composing technical documents including, Standard Operating procedures (SOPs), user's...

Description SAIC Ventures is strategic investor into startups that help our US Government customers solve their greatest mission challenges. Our successful approach to Corporate Venture Capital is built on SAIC's role as a Mission Integrator and deeply rooted in portfolio company collaboration around go-to-market, technology and products. SAIC is scaling the Ventures team and seeking both Partners (investment leaders) and Associates (source, cultivate, and execute based on collaboration. This particular opportunity is for a Partner who will be a Manager within SAIC and be both a people and investment leader. The role will be based in either the DC/Maryland/Virginia Metro Area, Los Angeles or Silicon Valley, or a Startup hub in the mid west such as Austin or Chicago. As an integral member of the SAIC Ventures team reporting to the Managing Director, the Partner will collaborate among SAIC technology and commercial go-to-market colleagues in our Solutions & Technologies...