SAIC
IL
Description SAIC is seeking a Walk-Up Support Technician who will deliver immediate onsite technical support at designated walk-up kiosks, focusing on resolving user issues with devices, software, and conference systems supporting the FDIC. This role requires strong technical capabilities, excellent interpersonal skills, and the ability to handle a wide range of technical issues. The Technician will also be responsible for ensuring kiosk coverage and operational readiness throughout working hours. This role will require onsite work in Chicago, IL. Key Responsibilities: Walk-Up / Kiosk Operation: Staff walk-up kiosks with trained analysts to provide support coverage from 7 AM to 6 PM local time, Monday through Friday, excluding holidays and need to be available for shifts during those hours. Deliver onsite support for the following: Conventional devices (e.g., laptops, desktops, peripherals) and audio-visual systems. Troubleshooting and resolution of hardware and...