SAIC
NJ
Description SAIC is seeking a Help Desk Technician resource to support a 24x7 data center and its users at a customer site in Princeton, New Jersey. The candidate will help manage the operation of the supercomputer, associated systems, and support the user's computer systems in a heterogeneous environment. Activities will include the monitoring of batch compute jobs, network performance, and facility infrastructure. The candidate will be working with highly technical climate scientists and must have great communication skills to respond to user requests in a user-friendly and professional manner. Duties and Responsibilities: Under the guidance of professional staff, troubleshooting computer hardware problems, analyzing production job performance issues, and proactively monitoring performance of the Laboratories networking environment to identify and coordinate resolution of problems. Monitor all health of local and remote systems within the High-Performance...