3 field technician jobs found

Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: Provide Tier I and Tier II technical support for hardware and software. Recommend system modifications to enhance the usability of Information Systems and network resources. Route and escalate requests to Tier III and other teams for quick customer issue resolution. Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems. Qualifications Required...

Description SAIC is seeking a Video Teleconferencing (VTC) Support Specialist to join our team supporting the Army Research Laboratory in Adelphi, MD. Work is performed on site. The Video Teleconferencing (VTC) Support Specialist will be responsible for ensuring smooth and reliable video conferencing experiences for our organization. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Set up, configure, and maintain video teleconferencing systems and equipment. Provide real-time technical support for VTC sessions, resolving issues promptly. Troubleshoot hardware, software, and network connectivity problems. Manage and prioritize support tickets through IT ticketing systems....

Description This position will be responsible for managing a Security Operations Center (SOC) tools, team members and engineering SOC tools solutions. This will include security architecture, design, analysis and testing for Health and Human Services (HHS). It also includes gathering technical requirements, developing complex solutions, testing of architecture solutions, and implementation oversight. The position also involves developing and briefing various SOC performance reports, conducting and making recommendations on vulnerability assessments and technical management of security incidents. This position will be responsible for managing a Security Operations Center (SOC) tools, team members and engineering SOC tools solutions. This will include security architecture, design, analysis and testing for Health and Human Services (HHS). It also includes gathering technical requirements, developing complex solutions, testing of architecture solutions, and implementation...