SAIC
DC
Description SAIC is seeking an IT Analyst to support the Department of War Office of Strategic Capital (OSC). This position will provide hands-on support and expertise to maintain reliable and efficient day-to-day IT operations for the OSC customer. The IT Analyst is responsible for providing initial troubleshooting for office hardware, including but not limited to printers, docking stations, laptops, and government-issued mobile phones. Excellent communication skills and ability to work in a fast paced environment are required to provide handle IT issues quickly, provide proactive status updates, and translate technical information into understandable terms for non-technical staff. Occasional local travel between the OSC Office in Washington, DC and the Pentagon will be required. This position is full time onsite in Washington, DC. Responsibilities Include: First-line technical support for end-user IT issues, diagnosing and resolving problems related to hardware...