8 management jobs found

Description SAIC is seeking a Service Desk Knowledge Analyst / Technical Writer. This is a remote position. The Analyst is responsible for developing, maintaining, and improving internal knowledge assets used by service desk agents to perform Tier 0 and Tier 1 support. This role focuses on internal audiences only and does not have supervisory responsibility. The position serves as a key connector between service desk agents, service owners, Customer Relationship Managers (CRMs), Knowledge Management (KM), trainers, and service desk leadership to ensure that knowledge articles, SOPs, and training materials are accurate, consistent, and aligned across all sections of the service desk. Key Responsibilities: Knowledge Article Management Review existing Tier 0/Tier 1 knowledge articles for accuracy, clarity, and alignment with current processes and tools. Monitor and analyze feedback from service desk agents to identify articles that need improvement, consolidation, or...

Description SAIC is seeking a Senior Systems Engineer to join our team at Fort Gordon, Georgia. Responsibilities : Primary duties with providing Systems Engineering support for Ground Intelligence Support Activity (GISA) Functions as the primary on-site Subject Matter Expert for GISA's Intelligence Architecture to include: Converged Infrastructure (CI) Distributed Processing, Exploitation, Dissemination (DPED) Infrastructure as a Service (IaaS) environment and Distributed Common Ground System-Army Services. Primary POC to support troubleshooting and mitigating Intelligence Architecture issues. Provides in-depth technical support to assess issues and provide solutions for problems. Capable to provide expert service support through interface with CONUS based engineers for problem resolution or new feature creation. Capable to perform root cause analysis for user problems, through duplication, using product designs, code, or specifications, as necessary....

Description ATTN FERS RETIREES : Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. We are looking for an experienced, Full-time, Air Traffic Control Instructor-II to join the SAIC Controller Training Solutions (CTS) team at the Atlanta TRACON (A80) , located in Peachtree City, GA , supporting air traffic controller training services for the Federal Aviation Administration (FAA). The successful candidate for this position must demonstrate strong technical skills with current ATC automation, simulation systems and procedures. This position may provide mentoring for students and Remote Pilot Operators (RPO), and may participate in curriculum design and development. The selected candidate must demonstrate the knowledge and skills applicable for obtaining radar and/or...

Description ATTN FERS RETIREES : Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. We are looking for an experienced ATC supervisory candidate to fill a position as a Full-time, Contractor Site Supervisor (CSS) on the SAIC Controller Training Solutions (CTS) team providing air traffic controller training services for the Federal Aviation Administration (FAA), at the Atlanta ARTCC (ZTL) in Hampton, GA. This position will require the candidate to manage the overall delivery of contract training and training support at the facility. Responsibilities include effective communications with FAA and contract personnel, execution of the CTS contract, performance and financial management of human and budgetary resources, assisting with the development of training plans, development...

Description ATTN FERS RETIREES : Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. We are looking for an experienced, Full-time, Air Traffic Control Instructor to join the SAIC Controller Training Solutions (CTS) team at the Atlanta ARTCC (ZTL), located in Hampton, GA, supporting air traffic controller training services for the Federal Aviation Administration (FAA). The CTS Instructor is a hands-on position that requires the candidate to effectively and consistently deliver the highest quality classroom and/or simulation laboratory training to a wide variety of students including developmental air traffic controllers and Certified Professional Controllers (CPC). The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists...

Description ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. Former Military ATC encouraged to apply. We are looking for an experienced, Part Time ATCT (Tower) Air Traffic Control Instructor to join the SAIC Controller Training Solutions (CTS) team at the FAA Regional Office in College Park, GA, supporting air traffic controller training services for the Federal Aviation Administration (FAA). The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. To provide such air traffic services, the FAA trains new air traffic control...

Description ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. Former Military ATC encouraged to apply. We are looking for an experienced, Full Time ATCT (Tower) Air Traffic Control Instructor to join the SAIC Controller Training Solutions (CTS) team at the FAA Regional Office in College Park, GA, supporting air traffic controller training services for the Federal Aviation Administration (FAA). The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. To provide such air traffic services, the FAA trains new air traffic control...

Description ATTN FERS RETIREES: Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are EXEMPT from the Supplemental Annuity earnings limits for FERS retirees between the ages of 56 and 62. Former Military ATC encouraged to apply. We are looking for an experienced, Full Time ATCT (Tower) Air Traffic Control Instructor to join the SAIC Controller Training Solutions (CTS) team at the FAA Regional Office in College Park, GA, supporting air traffic controller training services for the Federal Aviation Administration (FAA). The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. To provide such air traffic services, the FAA trains new air traffic control specialists...