25 customer service representative jobs found

Description SAIC is looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role is fully ONSITE in Washington, DC. As such the agent is responsible for: The creation of Interactions and Incidents. Provide basic technical and process assistance over the Phone and via Email. Provide friendly, courteous support of all DOT employees and contractors. Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. As an integral point of contact for the Request Fulfillment process, the Tier 1 Agent will be expected to assist with the processing of Service...

Description SAIC is seeking an MQ-9 Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and...

Description SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC). The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy's environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. This is a full-time, on-site position on Aberdeen Proving Ground (APG), MD. The position is five days a week (Monday - Friday) but may require shift...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Nellis AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. Job Duties and Responsibilities: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC Security professionals support a collective of over 24,000 employees extending across 20 countries. Our employees are our core, bolstered by 15,000 clearances, working across numerous classified and unclassified locations. We pride ourselves on cultivating a workplace environment that encourages proactive thinking and fosters strong internal collaborations. Our dedication is deeply rooted in the professional growth of our team through comprehensive upskilling programs, targeted training initiatives, and consistent mentoring opportunities, all designed to nurture a diverse pool of talent. Additionally, we maintain an active presence in the security community, positioning ourselves as visible and influential thought leaders who shape industry standards and best practices. Our offerings encompass a full spectrum of security functions, including business group support, personnel security, information assurance, insider threat, counterintelligence, physical...

Description SAIC is seeking an MQ-9 Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain,...

Description SAIC is seeking a Fire Protection Plans Reviewer to join our team in our Chantilly, VA office. This position requires an active TS/SCI clearance with Polygraph. In this role you will be responsible for providing compliance with life safety requirements for the protection of personnel, mission and property through the role of enterprise Authority Having Jurisdiction. Additionally, you will evaluate compliance with applicable federal, state, and local laws and Department of Defense regulations to limit client exposure to civil and criminal liability. The following duties are a representative summary of the primary duties and responsibilities: Serve as a fire protection subject matter expert (SME) for all client locations. Review planning, programming, architectural and engineering design documents, specifications, and other technical documents for proposed construction activities to validate compliance with applicable codes and standards and to...

Description SAIC is looking for a cleared Systems Engineering candidate to provide technical assistance and recommendations regarding the planning, implementation, and management of Battlespace Awareness and Information Operations (BAIO) Programs of Record within the Naval Intel, C2, Cyber, and Information Operations (NIC3IO) under Program Acquisition Executive Mission Systems. Support includes providing high quality engineering advisory services as they relate to evaluating requirements, training and planning support, assisting in the development of doctrine, tactics, techniques, and procedures, advocating requirements in support of future effects-based warfare, assessment of Research & Development (R&D) and Science and Technology (S&T) efforts. • Analyze required system capabilities to determine integration requirements and define challenges and develop plans to address requirements • Use operational experience and technical expertise to collaborate with the...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, transition to operations planning, user/operator training, and Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, as well as being the SPO focal point...

Description SAIC is seeking a senior Multi-Disciplinary Optical IT Engineer to join the Space and Intelligence Business Group. You would work on a joint Intelligence Community (IC) and Department of Defense (DoD) crown jewel program providing highly specialized space/counter-space engineering, scientific, and analytical services from Aurora/Denver, Colorado. We support the Nation's leading-edge IC and DoD space programs and offer compelling, deep-technical work that has direct influence and impact on program development and operations. Our team has Subject Matter Experts (SMEs) across a variety of disciplines, including physics, math, RF, optics, space acquisition and operations, and intelligence collection and analysis. The Senior Optical Project Engineer will work in a collaborative team-focused environment of U.S. Government civilians and contractors solving applied technical problems and developing usable solutions for multiple space-related capabilities and threats. The...

Description SAIC has an immediate opening for an experienced and highly organized Administrative Team Manager to support a learning and training facility. The selected candidate will be responsible for managing the logistical, administrative, and coordination functions required to ensure the seamless execution of training operations and high-quality service delivery to the client. This role requires a proactive leader who can manage administrative staff, coordinate across multiple stakeholder groups, support day-to-day facility operations, and ensure that instructors, students, visitors, and client personnel receive timely, professional, and reliable support. The ideal candidate will bring strong organizational skills, sound judgment, customer-service orientation, and the ability to operate effectively in a fast-paced government training environment. Key Responsibilities The Administrative Team Manager will be responsible for overseeing and coordinating the administrative...

Description SAIC is seeking a top-notch Facilities Project Manager/Data Analyst to join our talented team in Springfield, VA. This role requires an active TS/SCI clearance with Polygraph. SAIC provides full-service facility management oversight to a major organization in the Intelligence Community (IC). We conduct end-to-end project management, facility engineering, and technical support for project execution, facility operations and maintenance, strategic planning, and budget planning. Project Manager (60%): This position is responsible for providing the project and programmatic management expertise for the coordination, planning, management, prioritization, and execution of projects for the Client, ranging in value from $5K to $30M. In this role you will serve as an interface between the Client, stakeholders, Site Operations and Maintenance (O&M) team, customers, and the construction/design contractor on all project matters. Responsibilities include: Act as the...

Description JOB DESCRIPTION : SAIC is looking for a System Administrator to join the Fleet Support Team in support of the Comprehensive Automated Maintenance Environment - Optimized (CAMEO) Software for the V-22 Community across the Air Force, Navy, and Marine Corps out of Miramar, California. The System Administrator will be expected to gain a working knowledge of the CAMEO suite and associated processes to provide troubleshooting assistance, develop documentation, and assist in various upgrades to the software and new implementations, to include our WiFi initiative. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The candidate is expected to possess strong customer service and communication skills, and the ability to grow with ever changing Fleet needs in support of the maintenance and future sustainment of CAMEO. JOB DUTIES : Act as a liaison with CAMEO support groups (i.e. NAVAIR, Bell, Boeing,...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, and the...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, and the...