SAIC
DC
Description SAIC is seeking an Enterprise Operations Specialist to support our government role. This position is in Washington, DC at the Department of Transportation (DOT) Headquarters' Building. The EOC operates 24 hours per day, 7 days per week including all Federal Holidays and will utilize appropriate monitoring tools and follow standard incident management processes. Event & Availability Monitoring: Lead and supervise proactive, real-time monitoring of enterprise infrastructure and services using automated monitoring/alerting platforms. Triage and validate events from automated tools and external providers (e.g., AT&T), perform directed checks of critical systems, and drive corrective actions per SOPs and runbooks. Top Qualifications, Skills, Experience or Certifications: Early analysis and command-level validation - perform initial technical triage, determine event severity, and coordinate with POCs to confirm impact and scope. Advanced troubleshooting...