33 customer service officer jobs found

Description SAIC has an immediate opening for a Senior Systems Administrator to support the Special Operations Forces Information Technology Enterprise Contract (SITEC) - This critical position is located at MacDill AFB, FL. The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide SOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to SOCOM, J64 VIPER, and ultimately the end-users who operate around the globe 24x7x365....

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

QED Systems, LLC, is currently recruiting a New Equipment Trainer, Journeyman (Technician) to join our team in White Sands Missile Range, NM to support our customer, Project Manager Expeditionary Energy & Sustainment Systems (PM E2S2) . The New Equipment Trainer (NET) will be responsible for fielding, repair, alteration and sustainment of PM E2S2 Systems (New Equipment Trainers) coordinating, conducting, and facilitating New Equipment Training and Total Package Fielding events for the PM E2S2 Suite of products. Duties: During fielding, inventory material, validate Unique Item Identifier (UII) information, remove and dispose packaging materials, inspect equipment for missing, loose or damaged components. Verify that equipment is fully operational. Identify and request that the PM provide any repair parts necessary to repair equipment to a fully mission capable status. Install parts on receipt. At the conclusion of NET, inspect equipment used during training for...

Description SAIC is seeking an Executive Services Lead to the Program Executive Officer, Low Earth Orbit Systems Program Office (LSPO), Signals Intelligence (SIGINT) Systems Acquisition Directorate at the National Reconnaissance Office. Supports five senior managers responsible for the acquisition, development, and maintenance of a more than 20-billion-dollar national space asset portfolio. Provides direct operational support and acts independently on behalf of the LSPO Director, Deputy Director, Chief of Program Support, and Technical Director to task appropriate staff components. Develops office solutions and provides real-time prioritization when time is of the essence, composes documentation in accordance with government policies and practices and maintains working knowledge of all senior government office interfaces. The incumbent is responsible for overseeing all LSPO front office processes, preparing and updating continually changing project schedules, prioritizing and...

QED Systems, LLC, is currently recruiting a New Equipment Trainer, Senior to join our team in Andersen Air Force Base, Yigo, Guam to support our customer, Project Manager Expeditionary Energy & Sustainment Systems (PM E2S2) . The New Equipment Trainer (NET) will be responsible for fielding, repair, alteration and sustainment of PM E2S2 Systems (New Equipment Trainers) coordinating, conducting, and facilitating New Equipment Training and Total Package Fielding events for the PM E2S2 Suite of products. Duties: Conduct mission planning and site survey at least sixty (60) days prior to each fielding event. Present the New Materiel Introductory Brief (NMIB) in accordance with AR 770-2. Coordination must outline responsibilities for the Fielding Team and Gaining Commands, such as provision of fuel, disposal of packaging materials, etc. Site survey goal is to verify that local equipment storage, local transportation/material handling support and classroom facilities are...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description Join a winning team! SAIC is currently hiring for a customer within the Intelligence Community (IC) in Chantilly, VA. This customer is responsible for designing, building, and operating national security-related systems based in space, in the air, and on the ground. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. SAIC has an opening for a SME Systems Engineer to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides the enterprise architecting, analysis, and systems engineering solutions that determine the current and future national space systems. Responsibilities include but are not limited to: • Working across multiple Directorates and Offices to identify and define future space capability needs • Frequent interaction with government, SETA, FFRDC, external stakeholders...

Description SAIC has an opening for a Senior Digital Systems Engineer to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides the leading edge technical solutions that support current and future national space systems. This position will perform Systems Engineering activities required to transform intelligence and military needs into future capabilities to meet those needs. This position will provide leading edge systems engineering to include the application of Model Based Systems Engineering (MBSE) in the definition of concept of operations, requirements and architecture. Key duties of this position include (but no limited to): Applies systems engineering, systems modeling, product lifecycle management, and related techniques, tools, and methodologies to construct, steward, curate, and leverage end-to-end digital content for client programs. Support the capture of customer needs and...

Description SAIC is seeking an Action Officer to provide Systems Engineering and Technical Advisory (SETA) services to our government customers in a dynamic entity in the Chantilly, VA area. Join our mission driven satellite program office at the forefront of national defense innovation. Be part of a highly effective and collaborative front office team responsible for delivering expectational support to senior level government staff. We are looking for self-directed leaders who skillfully navigate ambiguity, solve complex challenges, and bring diverse expertise to a dynamic environment focused on delivering capability rapidly. Success here requires adaptability, initiative, and a willingness to wear multiple hats in support of a high impact mission. The DAG supports the Government program office team conducting action tasking, tracking, and closure of internal and external tasks. The position is integrated into the Govt-led Program Office team requiring full-time on-site...

Description SAIC's Horizon 2 contract is seeking an energized and professional PERSEC Security Specialist to support the contract's secure operating facilities in El Segundo, CA. You will support all facets of SAIC's Program and Personnel Security (PERSEC) processes assisting the CPSOs (Contractor Program Security Officer) and provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Your background in applying sound and effective Program and Personnel security practices will be the driving force behind the success of our missions for the US Space Force (USSF) and Space Systems Command (SSC). Join us in safeguarding the nation's space assets and exploring the limitless opportunities that await in this dynamic role. You'll have the invaluable opportunity to be mentored in this role, ensuring not only your professional growth, but also the continued excellence of our operations. You will get to use your...

Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Intelligence Community, is seeking a Strategy & Integration Systems Engineer to provide systems engineering and technical advisory (SETA) services to a United States government customer. The Fed Labs SETA will support the government's requirement to build a technology transfer infrastructure for a Fed Lab described as a "front door" for a U.S. Government agency. This Fed Lab promotes collaborative opportunities with innovation partners to include industry, academia, and other non-federal entities who submit white papers, concept proposals, and initiatives. These submissions often lead to the development of appropriate partnership mechanisms such as Cooperative Research and Development Agreements (CRADA) and Partnership Intermediary Agreements (PIA). Key...

Description SAIC is seeking a Senior Communications Project Engineer. In this role, you will play a vital role in implementing new communications technologies in an innovative future space architecture by leading a team of technical subject matter experts defining enterprise interoperability standards for space-space and space-ground communications and developing and executing a communications technology development strategy. This position is located in Chantilly, VA and requires an active TS/SCI clearance with Polygraph. Job Duties include: Produce and execute project plans. Lead weekly team status update meetings with customers. Facilitate technical interchange meetings between customer subject matter experts and developers; capture, assign, and track to completion action items; capture and publish meeting notes. Curate and maintain project information using enterprise collaboration and project management tools. Curate and adjudicate comments to draft...

Description SAIC has a need for a highly experienced Site Representative Systems Engineer to support to an exciting and impactful customer mission on the Horizon 2 contract. The Horizon 2 contract provides the Government system acquisition program offices Advisory and Assistance Services for various types of weapons systems. This position is available in Tucson, AZ . The successful candidate will exhibit proactiveness, leaning forward in a high-impact customer mission environment. This position requires strong experience in systems engineering and manufacturing. The candidate will work closely with the customer and other project teammates to support acquisition, integration, test, qualification, deployment, and operations of customer mission systems as they transition into production. Responsibilities Include: Participate in developer reviews, meetings, & boards (technical interchange meetings, manufacturing readiness reviews, change management, etc.),...

Description SAIC is a trusted leader in delivering advanced command-and-control capabilities across the Department of the Air Force, bringing deep expertise in how cutting-edge technologies are engineered, secured, and delivered to the fight. At the center of this mission, the Common Mission Control Center (CMCC) unifies data, sensors, mission applications, cloud-based services, and emerging AI-enabled automation to give warfighters a decisive edge-turning complex, multi-domain information into fast, clear, and actionable decisions in the moments that matter most. The CMCC System Facilitator contract positions SAIC to accelerate how new capabilities are integrated, tested, secured, and transitioned into operational use, working side-by-side with operators, engineers, Capability Providers, and government teams to ensure every delivery strengthens mission readiness. This effort offers the chance to directly shape how the Air Force sees, decides, and acts across all domains-making...

Description SAIC is a trusted leader in delivering advanced command-and-control capabilities across the Department of the Air Force, bringing deep expertise in how cutting-edge technologies are engineered, secured, and delivered to the fight. At the center of this mission, the Common Mission Control Center (CMCC) unifies data, sensors, mission applications, cloud-based services, and emerging AI-enabled automation to give warfighters a decisive edge-turning complex, multi-domain information into fast, clear, and actionable decisions in the moments that matter most. The CMCC System Facilitator contract positions SAIC to accelerate how new capabilities are integrated, tested, secured, and transitioned into operational use, working side-by-side with operators, engineers, Capability Providers, and government teams to ensure every delivery strengthens mission readiness. This effort offers the chance to directly shape how the Air Force sees, decides, and acts across all domains-making...

Description SAIC is a trusted leader in delivering advanced command-and-control capabilities across the Department of the Air Force, bringing deep expertise in how cutting-edge technologies are engineered, secured, and delivered to the fight. At the center of this mission, the Common Mission Control Center (CMCC) unifies data, sensors, mission applications, cloud-based services, and emerging AI-enabled automation to give warfighters a decisive edge-turning complex, multi-domain information into fast, clear, and actionable decisions in the moments that matter most. The CMCC System Facilitator contract positions SAIC to accelerate how new capabilities are integrated, tested, secured, and transitioned into operational use, working side-by-side with operators, engineers, Capability Providers, and government teams to ensure every delivery strengthens mission readiness. This effort offers the chance to directly shape how the Air Force sees, decides, and acts across all domains-making...

QED Systems, LLC is currently recruiting a Contracts Analyst to join our team at Fort Belvoir, VA to support our customer, Product Manager Force Protection Systems (PM FPS). Duties: Supports the planning, initiating, tracking, and preparation of Acquisition Requirement Packages (ARPs), policies, contract administration support, and provides expert assistance in accordance with FAR regulations and other Army guidelines. Develops/Reviews documents including, but not limited to: Acquisition Plans and Strategies. Performance Work Statements (PWS) / Statement of Objectives (SOO). Requests for Proposal (RFP) / Requests for Quotation (RFQ). Contract Data Requirements Lists (CDRLs). Quality Assurance Surveillance Plans (QASP). Service Contract Approval Requests. Requests for Information. Independent Government Cost Estimates (IGCE). Cost Benefits Analyses. Procurement Work Directives (PWDs). Funds Requests. Market Research. Technical Evaluations. Provides...

QED Systems, LLC, is currently recruiting a Program Analyst, AIE Site Lead tojoin our team to support our Product Manager Force Protection Systems (PM FPS) contract. This is a remote position with up to 50% travel. Duties: Represent the AIE Program Office to the Military Installation (Site) and the AIE installation contractor from pre-site survey through the operations and sustainment of the AIE system. Act as the interface/intermediary between these organizations and as the Program Office SME for the sites assigned. Arrange site meetings/visits, participate in conference calls and design reviews with the site and installation contractor. Confer with the installation contractor’s site manager and Site Points of Contact (POCs) on a weekly basis and report results to the AIE Assistant Product Manager (APM). Coordinate with the site principals (e.g. Directorate of Emergency Services (DES) Physical Security Lead) for installation updates, issues encountered during...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description SAIC is seeking a Systems Integrator/Project Manager to work on an exciting program in McLean, VA, and support our customer in a fast-paced and dynamic environment with broad impact to the customer's mission. This role requires a strong problem solver to support the goals and needs of the customer and their mission partners within a constantly evolving technology landscape. The ideal candidate will provide support to senior personnel in planning and management activities. Specific aspects that need to be managed include onboarding, tasking, scheduling, travel, access, and reporting. You will a ssist with resource management, including the planning, execution, and monitoring of spending plans, and serve as a key support function for the customer's strategic review boards. The successful candidate will be an energetic strategic professional who can support fast-moving and wide-ranging projects and initiatives. SAIC, a leading provider of Executive Officers for the...