28 customer service officer jobs found

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers, experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description SAIC is seeking a Space Protection Mission Engineer to join the Air Force, Space and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Mission Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Mission Engineer collaborates within a team of mission-related SMEs to coordinate system development, requirements verification testing (and sell-off), identification of discrepancies, and mission validation testing. The Space Protection Mission Engineer responsibilities may include,...

Description SAIC's Horizon program is seeking you, our latest Acquisition Support Specialist to provide support the U.S. Space Forces mission of delivering warfighter capability via the Space Systems Command's Space Combat Power system program office. We work from our sunny El Segundo, California office. The Horizon program supports Government weapon systems program offices with subject matter experts that have a background with the Department of Defense major capability acquisition management. Horizon team members provide systems acquisitions and program management support on various capability development programs in the national security space and space control mission area. We manage programs throughout the full systems acquisition lifecycle to rapidly field warfighting capabilities. Typical responsibilities include: Develop acquisition strategies, request for proposals, source selection plans, engineering change proposals, Review proposals, develop technical...

QED Systems, LLC, is currently recruiting a Budget Analyst to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Serves as the Subject Matter Expert (SME) on Army Cyberspace Operations (CO) programs. to provide expert financial analysis and recommendations. Provides advanced financial analysis and reporting using a suite of tools, including cPROBE, Tableau and MS Excel (including pivot tables and advanced functions) to develop automated reports and monitor program execution. Prepares, analyzes, and presents high-level program and financial data to support senior leader decision-making. Responsible for developing and justifying resource requirements and creating concise, value-added briefings and reports. Develop in coordination with Army supported organizations and Army- supported Combatant Commands, detailed requirements input documents during the preparation of the Army Cyberspace and IO MDEP in the POM...

QED Systems, LLC is currently recruiting a Contracts Analyst to join our team at Fort Belvoir, VA . Duties: Supports the planning, initiating, tracking, and preparation of Acquisition Requirement Packages (ARPs), policies, contract administration support, and provides expert assistance in accordance with FAR regulations and other Army guidelines. Develops/Reviews documents including, but not limited to: Acquisition Plans and Strategies. Performance Work Statements (PWS) / Statement of Objectives (SOO). Requests for Proposal (RFP) / Requests for Quotation (RFQ). Contract Data Requirements Lists (CDRLs). Quality Assurance Surveillance Plans (QASP). Service Contract Approval Requests. Requests for Information. Independent Government Cost Estimates (IGCE). Cost Benefits Analyses. Procurement Work Directives (PWDs). Funds Requests. Market Research. Technical Evaluations. Provides analysis and recommendations for any contract actions required to meet...

Description SAIC's Horizon 2 contract is seeking an energized and professional SCI PERSEC Security Specialist to support the contract's secure operating facilities in El Segundo, CA . You will support all facets of SAIC's Program and Personnel Security (PERSEC) processes assisting the CPSOs (Contractor Program Security Officer) and provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI) activities. Your background in applying sound and effective Personnel security practices will be the driving force behind the success of our missions for the US Space Force (USSF) and Space Systems Command (SSC). Join us in safeguarding the nation's space assets and exploring the limitless opportunities that await in this dynamic role. You'll have the invaluable opportunity to be mentored in this role, ensuring not only your professional growth, but also the continued excellence of our operations. You will get to use your strong communication (verbal and written)...

QED Systems, LLC is currently recruiting a Financial Analyst, to join our team at Aberdeen Proving Ground, MD, in support of our C5ISR Center HQ Operations Support contract. This position will be embedded with the C5ISR Center G8 office. The position will be working on a new project using an internally generated system for financial transactions called G-Invoicing. Duties: Prepare, analyze, and update budgetary documentation in all new and existing C5ISR systems-of-systems, family-of-systems, platforms, systems as well as subsystems and items. Use a new proprietary system, G-Invoicing, for tracking finances for the C5ISR organization. Facilitate functional service agreements and transfers of funds between government agencies. Create program and budget documentation to provide the government with planning of obligations and disbursements. Assist the Government in conducting integrated baseline reviews, compliance integrated baseline reviews, compliance reviews and...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space & Intel Business Group of SAIC is seeking a F5 Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoW and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC provides enterprise IT solutions that deliver highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that...

Description SAIC is looking for an Expert level Program Manager who will provide: Acquisition strategy program management services to senior management. Work across customer directorates to help the Government coordinate development of new and/or modified/enhanced capabilities for operational use. Provide technical expertise and assistance to the Government on programmatic matters related to lifecycle engineering. Provide program management expertise in service frameworks and models, agile engineering processes, and industry best practices to achieve the customer's GEOINT mission. Responsibilities Provide technical, financial, schedule and risk management expertise and assistance to the project, program or Program Management Office (PMO). Provide support to the drafting of interagency agreements and other documents required for the execution of AF9's and MIPR's. Provide business executive support in linking Program Objective Memorandum (POM) and Budget...

Description This is a senior firewall position within the Vanguard 2025 Contract, providing general engineering support to multiple firewall and perimeter security systems and devices. The well qualified candidate will possess and apply comprehensive knowledge regarding perimeter security devices. The candidate must be capable of planning and leading the testing, implementation, and maintenance of perimeter security technologies and devices. The candidate must be capable of evaluating performance results, performing risk assessments, and recommending changes affecting perimeter security configuration/implementations. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally. This role is hybrid and will require 2-3 days per week in the office. The role also includes some travel to other offices with the NCR. Responsibilities include: Build, design, test and deploy perimeter security systems....

Description SAIC is seeking an Integrated Product Team (IPT) Lead to join the National Security and Space Sector (NSS). You would work on a joint Intelligence Community (IC) and Department of Defense (DoD) crown jewel program providing highly specialized space/counter-space engineering, scientific, and analytical services from DenverAurora, Colorado. We support the Nation's leading-edge IC and DoD space programs and offer compelling, deep-technical work that has direct influence and impact on program development and operations. Our team has Subject Matter Experts (SMEs) across a variety of disciplines, including physics, math, RF, optics, space acquisition and operations, and intelligence collection and analysis. This IPT Lead will work in a collaborative team-focused environment of U.S. Government civilians and contractors solving applied technical problems and developing usable solutions for multiple space-related capabilities and threats. The ideal candidate will: •...

Description SAIC has an opportunity for a Systems Engineer to join an elite team providing Systems Engineering and Technical Advisory (SETA) services in Las Cruces, NM . The selected candidate will work multiple mission system projects and tasks-from broad, strategic issues (e.g. policies, concept of operations, etc.) to tactical concerns (e.g., near-term schedules, testing, system integration and transition, etc.) to support vital operational missions. Responsibilities: Support Chief Engineer and government staff to execute systems engineering and integration (SE&I) activities across customer-site and work collaboratively with other customer organizations across the mission enterprise. Work with SE&I teams to execute site system engineering process; oversee site processes used to document and manage site baseline to accommodate evolving mission needs. Collaborate with System Program Offices (SPO), local operations teams, and other Government Agencies to...

Description Join a winning team! SAIC's Air Force, Space, and Intelligence (AFS&I) Business Group is currently hiring for a customer within the Intelligence Community (IC) in Chantilly, VA . This customer is responsible for designing, building, and operating national security-related systems based in space, in the air, and on the ground. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. AFS&I has an opening for a Protection Project Management lead to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides geospatial intelligence solutions that determine the current and future national space systems. Responsibilities include but are not limited to: Work across multiple Directorates and Offices to identify and define future resiliency and advanced protection...

Description We are seeking a highly motivated Power & Energy Engineer to support our Navy power and energy customer in Research, Development, Test, and Evaluation (RDT&E) of lithium chemistry power storage systems. The ideal candidate will play a key role in providing specialized support for the Navy's Lithium Battery Safety Program and related engineering services. The role involves safety program development, certification planning, engineering analysis, test planning, and logistics for lithium battery systems. Candidates will work closely with program offices, certifying authorities, and technical agents to ensure compliance with safety standards, conduct risk assessments, and support mission-critical operations. Assist in developing safety programs based on lithium battery size, scope, and application, including initial investigations and determining certification requirements per S9310-AQ-SAF-010. Review and verify existing certifications, complete procurement...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Public Affairs Officer responsible for producing internal and external news and information products about the agency and its mission. This mid-level role executes key tasks across multiple functional areas, including news and media relations, digital media, community outreach, strategic communications, and internal and external engagements. The incumbent will work to ensure the agency's messaging is consistently and effectively delivered to the...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require strong...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated, self-starter Public Affairs Officer to provide essential administrative and operational support to the public affairs team. This individual will assist with the daily activities across all functions, including media monitoring, content creation, and event coordination. The role is designed for a motivated and organized individual eager to develop foundational skills in the public affairs field by working closely with and learning from senior...