21 customer service officer jobs found

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Senior Staff Officers, experienced and highly competent professionals, to perform significant duties with little to no supervision. This work role will provide direct, high-level support to senior leadership, independently managing a wide range of functions and tasks. This individual will track strategic issues, develop planning guidance, and resolve complex business and administrative challenges that are central to office management, business operations, and...

Description SAIC is seeking an Information System Security Engineer (ISSE) to provide information security support. This position is in McLean, VA and requires an active TS/SCI clearance with Polygraph . This Customer's office is the force of choice for the development of global infrastructure and delivery of solutions that drive influence operations. If you have specialized skills in information security and tech ops, this is the role for you. Job responsibilities include, but are not limited to: Support the Lifecycle Assessment and Authorization (A&A) process. Develop a Systems Security Plan (SSP). Assist and maintain a formal Information Security Program that includes recommendations on continuous improvement of the processes and architectures. Maintain and make accessible documentation of all operational and business process activities in the form of Standard Operating Procedures (SOPs). Monitor and track projects in the A&A queue....

Description Join a mission driven satellite program at the forefront of national defense innovation. Our team is developing cutting edge technologies that directly support critical Department of War priorities, combining both proven and first-of-their-kind capabilities that have never been applied in space. Operating within a fast-paced acquisition environment, we benefit from streamlined authorities and direct access to senior Government decisionmakers, enabling us to move quickly and execute aggressive schedules using the most innovative contracting strategies available. SAIC is seeking self-directed leaders who skillfully navigate ambiguity, solve complex challenges, and bring diverse expertise to a dynamic environment focused on delivering capability rapidly. Success here requires adaptability, initiative, and a willingness to wear multiple hats in support of a high impact mission. Candidates experienced as USAF/USSF acquisition officers (AFSC: 63A) or developmental...

Description SAIC is seeking a Business Process and Operations Specialist to aid customer organization's Chief of Program Support and Director's Action Group (DAG) in managing program office-level processes and products central to business and acquisition operations. This position requires a daily presence with high-level customers and provides advice to program office leadership on program office governance documents, training programs, communication, management information system support and procurement, and records management plans. This position requires an active TS/SCI with Poly to start and is located in Chantilly, VA . Functions Include: Execute SPO training program for over 50 Government employees. The training program includes, but is not limited to a quarterly orientation course, a web-based SPO learning center, and routine brown bag sessions for topics deemed timely or of special focus. Collaborate with customer Chief of Program Support to process...

Description This is an opening for a Senior Network Engineer to support the Department of State's (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC's program is named "Vanguard" and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is 3 days onsite and 2 days remote in Springfield, VA or Beltsville, MD. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call). Description of Duties: Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring, tunes, sets standards and maintains a range of network...

Description SAIC is seeking a Space Protection Mission Engineer to join the Air Force, Space and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Mission Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Mission Engineer collaborates within a team of mission-related SMEs to coordinate system development, requirements verification testing (and sell-off), identification of discrepancies, and mission validation testing. The Space Protection Mission Engineer responsibilities may include,...

QED Systems, LLC, is currently recruiting a Budget Analyst to join our team at the Pentagon in Arlington, VA to support our HQDA G-3/5/7 Support Services contract. Duties: Serves as the Subject Matter Expert (SME) on Army Cyberspace Operations (CO) programs. to provide expert financial analysis and recommendations. Provides advanced financial analysis and reporting using a suite of tools, including cPROBE, Tableau and MS Excel (including pivot tables and advanced functions) to develop automated reports and monitor program execution. Prepares, analyzes, and presents high-level program and financial data to support senior leader decision-making. Responsible for developing and justifying resource requirements and creating concise, value-added briefings and reports. Develop in coordination with Army supported organizations and Army- supported Combatant Commands, detailed requirements input documents during the preparation of the Army Cyberspace and IO MDEP in the POM...

Description Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force Space & Intel Business Group of SAIC is seeking a F5 Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoW and 31 Federal agencies. Specifically, on the DCSA One IT program, SAIC provides enterprise IT solutions that deliver highly secured and adaptable IT infrastructure, provides customer support, an cutting-edge technologies that...

Description SAIC is looking for an Expert level Program Manager who will provide: Acquisition strategy program management services to senior management. Work across customer directorates to help the Government coordinate development of new and/or modified/enhanced capabilities for operational use. Provide technical expertise and assistance to the Government on programmatic matters related to lifecycle engineering. Provide program management expertise in service frameworks and models, agile engineering processes, and industry best practices to achieve the customer's GEOINT mission. Responsibilities Provide technical, financial, schedule and risk management expertise and assistance to the project, program or Program Management Office (PMO). Provide support to the drafting of interagency agreements and other documents required for the execution of AF9's and MIPR's. Provide business executive support in linking Program Objective Memorandum (POM) and Budget...

Description This is a senior firewall position within the Vanguard 2025 Contract, providing general engineering support to multiple firewall and perimeter security systems and devices. The well qualified candidate will possess and apply comprehensive knowledge regarding perimeter security devices. The candidate must be capable of planning and leading the testing, implementation, and maintenance of perimeter security technologies and devices. The candidate must be capable of evaluating performance results, performing risk assessments, and recommending changes affecting perimeter security configuration/implementations. The position directly supports DoS on-site to provide perimeter security protection to over 80,000 customers globally. This role is hybrid and will require 2-3 days per week in the office. The role also includes some travel to other offices with the NCR. Responsibilities include: Build, design, test and deploy perimeter security systems....

Description Join a winning team! SAIC's Air Force, Space, and Intelligence (AFS&I) Business Group is currently hiring for a customer within the Intelligence Community (IC) in Chantilly, VA . This customer is responsible for designing, building, and operating national security-related systems based in space, in the air, and on the ground. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. AFS&I has an opening for a Protection Project Management lead to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides geospatial intelligence solutions that determine the current and future national space systems. Responsibilities include but are not limited to: Work across multiple Directorates and Offices to identify and define future resiliency and advanced protection...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Public Affairs Officer responsible for producing internal and external news and information products about the agency and its mission. This mid-level role executes key tasks across multiple functional areas, including news and media relations, digital media, community outreach, strategic communications, and internal and external engagements. The incumbent will work to ensure the agency's messaging is consistently and effectively delivered to the...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require strong...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated, self-starter Public Affairs Officer to provide essential administrative and operational support to the public affairs team. This individual will assist with the daily activities across all functions, including media monitoring, content creation, and event coordination. The role is designed for a motivated and organized individual eager to develop foundational skills in the public affairs field by working closely with and learning from senior...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking Office Manager/Staff Officers that are versatile and proficient professionals responsible for performing a wide range of administrative and staff support functions with a high degree of independence. This role is central to the effective operation of the office, requiring the ability to manage competing deadlines, resolve administrative challenges, and support office leadership by ensuring business processes are executed efficiently. These positions require...

Description SAIC has an opening for a Senior Digital Systems Engineer to provide Systems Engineering and Technical Assistance (SETA) services to an IC customer. The customer organization we support provides the leading edge technical solutions that support current and future national space systems. This position will perform Systems Engineering activities required to transform intelligence and military needs into future capabilities to meet those needs. This position will provide leading edge systems engineering to include the application of Model Based Systems Engineering (MBSE) in the definition of concept of operations, requirements and architecture. Key duties of this position include (but no limited to): Applies systems engineering, systems modeling, product lifecycle management, and related techniques, tools, and methodologies to construct, steward, curate, and leverage end-to-end digital content for client programs. Support the capture of customer needs and...

Description SAIC is seeking a Senior Firewall Engineer to support DCSA for an ONSITE position out of Quantico, VA. (All qualified candidates must possess a TS/SCI and a Sec+) Introduction Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities of the Defense Counterintelligence and Security Agency (DCSA). The Air Force and Combatant Commands Business Group of SAIC is seeking a Senior Firewall Engineer to support a transformational infrastructure program for DCSA. SAIC is proud to be supporting DCSA in safeguarding our nation's information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies....

Description Join a winning team! SAIC is seeking a Chief Systems Engineer with experience on large programs to join the Air Force, Space, and Intelligence Business Group providing systems engineering, systems integration, and contract and technical advisory services to a Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground architectures comprised of custom development, commercial off the shelf (COTS), and cloud-based services. SAIC is a strong company providing opportunities for energetic individuals with a strong desire to expand their knowledge while increasing their responsibilities. SAIC is seeking a Chief Systems Engineer with NRO experience to provide Systems Engineering and Technical Advisory (SETA) services to a rapidly expanding Government Intelligence Community (IC) customer for a complex space and ground efforts as part of an exciting and innovative set of programs. This position supports a System...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Protocol Officer who will serve as a principal advisor and the lead planner for all matters of official protocol, ceremony, and diplomatic etiquette. This position operates with a high degree of autonomy and is responsible for flawlessly planning and executing high-level visits, ceremonies, and special events involving senior leadership, foreign dignitaries, and other distinguished visitors. The Senior Protocol Officer provides expert...

Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are seeking a highly motivated Senior Public Affairs Officer responsible for developing, managing, and executing the agency's comprehensive communication and public relations strategies. This individual will serve as an advisor to senior leadership on all matters concerning public affairs. They will direct and produce a broad portfolio of responsibilities, including news and media relations , , executive communications, internal and external engagements, and community and...