24 customer service representative jobs found

Description SAIC is seeking a Journeyman Tier Two Technical Support Analyst with Information Technology (IT) and communication systems experience in support of the U.S. Army Combat Capabilities Development Command (CCDEVCOM), Engineering and Systems Integration (ESI) Directorate, Quick Reaction Capability (QRC) Branch (C5ISR-QRC). The goal of the C5ISR-QRC is to research and develop technologies that enable systematic processes for discovering, selecting, organizing, distilling, sharing, developing and using information to better understand the enemy and the enemy's environment during full-spectrum operations and provides advanced collection capabilities with the flexibility to address changes in the operational environment and signatures of interest to develop situational awareness by acquiring precise and timely information. This is a full-time, on-site position on Aberdeen Proving Ground (APG), MD. The position is five days a week (Monday - Friday) but may require shift...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Nellis AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. Job Duties and Responsibilities: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and upgrade systems across the enterprise Provide on-site technical...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy,...

Description SAIC Security professionals support a collective of over 24,000 employees extending across 20 countries. Our employees are our core, bolstered by 15,000 clearances, working across numerous classified and unclassified locations. We pride ourselves on cultivating a workplace environment that encourages proactive thinking and fosters strong internal collaborations. Our dedication is deeply rooted in the professional growth of our team through comprehensive upskilling programs, targeted training initiatives, and consistent mentoring opportunities, all designed to nurture a diverse pool of talent. Additionally, we maintain an active presence in the security community, positioning ourselves as visible and influential thought leaders who shape industry standards and best practices. Our offerings encompass a full spectrum of security functions, including business group support, personnel security, information assurance, insider threat, counterintelligence, physical...

Description SAIC is seeking an MQ-9 Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Holloman Air Force Base, NM. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain, and...

Description The Security Manager is responsible for managing and executing the organization's industrial, personnel, information, and operational security functions while administering the Command's Foreign Disclosure Program under the direction of the Foreign Disclosure Officer (FDO). This role ensures compliance with applicable Department of Defense (DoD), national security, foreign disclosure, export control, and classified information protection requirements. The position serves as a key advisor to leadership on security risk, classified program protection, release authorization, and disclosure coordination involving foreign governments, coalition partners, and international stakeholders. The individual in this role balances operational mission support with rigorous compliance, ensuring that security processes and foreign disclosure decisions are timely, accurate, documented, and aligned with governing policy. This is a high-visibility role requiring sound judgment,...

Description SAIC is seeking an MQ-9 Flight Simulator Field Service Representative to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Creech AFB in Las Vegas, NV. The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a current tactical MQ-9 Reaper ER ground control station (GCS) into a training simulator. The trainer provides UAS/RPA operators the ability to conduct simulation training as part of their qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. The MQ-9 Flight Simulator Field Service Representative will be Responsible for but not limited to the following: Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) Requires integration of GOTS/COTS/EOM software and hardware components, understanding of wired networking, and application of life cycle system sustainment Deploy, maintain,...

Description SAIC is seeking a Fire Protection Plans Reviewer to join our team in our Chantilly, VA office. This position requires an active TS/SCI clearance with Polygraph. In this role you will be responsible for providing compliance with life safety requirements for the protection of personnel, mission and property through the role of enterprise Authority Having Jurisdiction. Additionally, you will evaluate compliance with applicable federal, state, and local laws and Department of Defense regulations to limit client exposure to civil and criminal liability. The following duties are a representative summary of the primary duties and responsibilities: Serve as a fire protection subject matter expert (SME) for all client locations. Review planning, programming, architectural and engineering design documents, specifications, and other technical documents for proposed construction activities to validate compliance with applicable codes and standards and to...

Description SAIC has an immediate opening for an experienced and highly organized Administrative Team Manager to support a learning and training facility. The selected candidate will be responsible for managing the logistical, administrative, and coordination functions required to ensure the seamless execution of training operations and high-quality service delivery to the client. This role requires a proactive leader who can manage administrative staff, coordinate across multiple stakeholder groups, support day-to-day facility operations, and ensure that instructors, students, visitors, and client personnel receive timely, professional, and reliable support. The ideal candidate will bring strong organizational skills, sound judgment, customer-service orientation, and the ability to operate effectively in a fast-paced government training environment. Key Responsibilities The Administrative Team Manager will be responsible for overseeing and coordinating the administrative...

Description SAIC is seeking a top-notch Facilities Project Manager/Data Analyst to join our talented team in Springfield, VA. This role requires an active TS/SCI clearance with Polygraph. SAIC provides full-service facility management oversight to a major organization in the Intelligence Community (IC). We conduct end-to-end project management, facility engineering, and technical support for project execution, facility operations and maintenance, strategic planning, and budget planning. Project Manager (60%): This position is responsible for providing the project and programmatic management expertise for the coordination, planning, management, prioritization, and execution of projects for the Client, ranging in value from $5K to $30M. In this role you will serve as an interface between the Client, stakeholders, Site Operations and Maintenance (O&M) team, customers, and the construction/design contractor on all project matters. Responsibilities include: Act as the...

Description Position Summary: SAIC is seeking an experienced Security Architect to join our team in support of a major state and local government customer. As a critical member of the program team, the Security Architect will be responsible for contributing to IT infrastructure strategy, developing innovative solution designs, ensuring service continuity, delivering high-quality outputs, and addressing emerging cybersecurity challenges. In addition, the Security Architect will assist with project management activities and take ownership of key technical deliverables. This position is based in Austin, Texas, and may include periodic travel to customer locations within the region. As the Security Architect, your primary responsibilities will include: Assisting with project management efforts and facilitating the successful delivery of technical solutions by ensuring clear communication, tracking milestones, and aligning deliverables with project objectives. Developing...

Description JOB DESCRIPTION : SAIC is looking for a System Administrator to join the Fleet Support Team in support of the Comprehensive Automated Maintenance Environment - Optimized (CAMEO) Software for the V-22 Community across the Air Force, Navy, and Marine Corps out of Miramar, California. The System Administrator will be expected to gain a working knowledge of the CAMEO suite and associated processes to provide troubleshooting assistance, develop documentation, and assist in various upgrades to the software and new implementations, to include our WiFi initiative. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The candidate is expected to possess strong customer service and communication skills, and the ability to grow with ever changing Fleet needs in support of the maintenance and future sustainment of CAMEO. JOB DUTIES : Act as a liaison with CAMEO support groups (i.e. NAVAIR, Bell, Boeing,...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, and the...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. Depending on the candidate's experience, this position may require significant travel, especially early in the role, to the Northern Virginia area for applicable training and familiarization. This position is located at Schriever Space Force Base. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with end user operators, the developer, and other stakeholders for the deployment of new protection capabilities into space operations. The Space Protection Operations Engineer is the SPO's on-site agent...

Description SAIC is seeking a Space Protection Operations Engineer to join the Air Force, Space, and Intelligence Business Group providing systems engineering and technical advisory services to a rapidly expanding Government Intelligence Community (IC) customer. The customer is developing the next generation of space and ground systems, architectures, and hardware and software solutions. The Space Protection Operations Engineer will serve as the subject matter expert (SME) and System Program Office (SPO) representative coordinating with the development contractor and stakeholders (including end user operators) for deployment of new protection capabilities into space operations. The Space Protection Operations Engineer collaborates within a team of mission-related SMEs to support system testing, propel transition to operations planning, facilitate user/operator training, participate in Operations and Maintenance (O&M) planning and Deficiency Report (DR) management, and the...

Description SAIC is currently seeking a motivated, career and customer-oriented Backend Developer (Senior) to join our team to begin an exciting and challenging career in Ashburn, VA. This position requires on-site work in Ashburn, VA 5 days per week for the first year of employment. Job Responsibilities Working closely with the tech lead and senior developers, the Mid-Level Java Developer will participate in the system architecture design, systems engineering, development, integration testing and validation, and all aspects of the software life-cycle (requirements to design to implementation to test) for a java backend application involving extensive messaging and transaction processing Design and implement Micro Service Architecture for Cloud based software applications. Use modern software engineering tools including Eclipse, Jira, and Atlassian Suites for design, development, and testing the software Present the solution at formal and informal...

Description SAIC's Horizon 2 contract is seeking an energized and professional PERSEC Security Specialist to support the contract's secure operating facilities in El Segundo, CA. You will support all facets of SAIC's Program and Personnel Security (PERSEC) processes assisting the CPSOs (Contractor Program Security Officer) and provide day-to-day support for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities. Your background in applying sound and effective Program and Personnel security practices will be the driving force behind the success of our missions for the US Space Force (USSF) and Space Systems Command (SSC). Join us in safeguarding the nation's space assets and exploring the limitless opportunities that await in this dynamic role. You'll have the invaluable opportunity to be mentored in this role, ensuring not only your professional growth, but also the continued excellence of our operations. You will get to use your...

Description SAIC is seeking a highly motivated Senior Cloud Systems Administrator to join our expanding, multi-disciplined team of professionals at our Identity and Data Sciences Laboratory (IDSL). The selected individual will be instrumental in the administration, management, and configuration control of the IDSL's cloud-based systems for large scale data analytics processing. These in-house developed, high availability environments are leveraged by the IDSL team in the evaluation of emerging hardware and software technologies designed to improve the efficiency, effectiveness, and satisfaction of travel and trade processes used by our customers. This is a hybrid position based in Upper Marlboro, MD - 3 Days in Office / 2 Days Remote. Job Duties: Work in tandem with the IDSL Cloud Security Administrator, Corporate Cyber Team, and customer security representatives, to maintain cloud system configurations, security strategies, policies, and procedures in...