6 engineering jobs found

Description SAIC is seeking an experienced, motivated, career and customer-service oriented Help Desk Analyst to join our team to begin an exciting and challenging career with SAIC in Albuquerque, NM. Duties: The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level support. The candidate must provide creative solutions to customer problems to ensure customer satisfaction and productivity. Coordinate customer and support issues to ensure timely distribution of knowledge and productivity ensuring a positive impact on customer satisfaction. Acquire and maintain knowledge of relevant product offering, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Consults with users to determine if existing hardware/software meets specifications required to support functionality for system effectiveness given the existing network...

Description We are actively seeking a highly motivated and customer-focused Mid-level Tier I/II Help Desk Technician to join our team. This role is central to providing exceptional support within our unique operational environment. The technician will provide critical support to the Office of the Chief Information Officer, focusing on Windows desktop system administration and services for remote workstations within a secure, controlled environment. A significant component of this role involves user account administration, including comprehensive Active Directory and Exchange administration, and the issuance of credentials. This position is primarily focused on delivering high-quality Tier I/II support, with an emphasis on immediate problem resolution and user assistance. While there may be opportunities for involvement in Tier III or engineering-level tasks, the core responsibility is direct user support. Successful candidates will possess a strong blend of technical aptitude...

Description SAIC is seeking a skilled and motivated Software Developer to support the Space Systems Command on a program that directly assists the US Space Force. The ideal candidate will be a Python developer responsible for porting a legacy Mission Unique Software (MUS) application to a modern, open-source command and control platform. The selected candidate will interface with Active Duty, US Government, and contractor personnel to re-engineer this software with a focus on creating a robust, secure, and maintainable application. This role offers an opportunity to work in a fast-paced, high-energy environment and is located at Kirtland AFB, New Mexico. Primary Duties and Responsibilities: Analyze the architecture, functionality, and dependencies of the legacy MUS Design, develop, and implement a modernized, Python-based version of the MUS within the COSMOS OpenC3 framework Create and extend system automation, integration tools, and APIs for the new...

Description SAIC is seeking an experienced project manager for a task order to support the engineering, development, integration and sustainment of a state-of-the-art satellite ground systems. The manager will report directly to the program manager and support the Space Systems Command Innovation and Prototyping Delta to develop, deploy, modernize, and expand the program and its customers. Duties include: Capture system requirements and develop system baselines Conduct full lifecycle engineering reviews including System Requirements (SSRs) and System Design Reviews (SDRs), Preliminary (PDRs) and Critical Design Reviews (CDRs), etc. Support and participate in system Configuration Management process including Engineering Change Proposal, Engineering Review Board/Configuration Control Boards (ECP, ERB/CCB) Identify system development risks, construct risk management plan and risk mitigation approaches Design and implement technical solutions for new...

Description SAIC is currently seeking an onsite network engineer to work in a fast-paced and dynamic environment with experienced engineers and customers supporting the Space Systems Command. Our network team makes sure satellites can communicate with their ground systems and are responsible for monitoring and support of network infrastructure (Cisco routers, switches, firewalls, and VPNs) and virtual server environments (servers, storage area networks, and VMware) and should be able to troubleshoot, install, implement and administer network systems. The selected candidate will also support the cybersecurity team 50% of the time. We need experts who can determine what needs to be done and go off and do it but also work successfully as part of a team. Job Duties: Analyze network characteristics such as traffic, connect time, transmission speeds, packet sizes, and throughput Assist more senior network engineers with the installation, removal and modifications to network...

Description SAIC is seeking a Satellite Ground Systems Engineer to support our customer at Kirtland AFB, New Mexico. As a Systems Engineer for the Space Systems Command, your responsibility is to support and oversee all information technology aspects of ground system engineering, integration, development and sustainment. You will work closely with a team of engineers and technicians to ensure the success of the mission. Your job includes designing and implementing new technology solutions, troubleshooting technical issues, and providing technical support. You will also be responsible for ensuring that all systems are running smoothly and efficiently, as well as staying up to date with the latest advancements in ground and cloud-based technology. Your role is crucial in maintaining the operation of space systems, and your innovative ideas and problem-solving skills will be highly valued. Primary Responsibilities: Create Engineering Review Board (ERB) and Change Control...