28 information technology jobs found

Description We are seeking a Help Desk Support Technician for Tier 2 Desk-Side Support at our Buffalo, NY location. This role requires providing on-site and remote technical assistance for escalated issues beyond Tier 1 scope to FDA, ensuring efficient operation of hardware, software, and peripheral devices. The ideal candidate would possess a Public Trust clearance and would serve as the primary escalation point for advanced troubleshooting and ensure seamless end-user support. Core Competencies Technical Knowledge - Solid grasp of OS, hardware, enterprise apps, and networking basics. Troubleshooting - Diagnose, escalate, and resolve advanced technical issues. Customer Service - Communicate clearly and professionally with end users. Sense of Urgency - Prioritize critical issues, meet SLAs. Documentation - Write clear ticket journal notes and closure details for transparency. SOP Adherence - Consistently follow standardized...

Description Job Summary We are seeking an IT Training & Knowledge Management Specialist based at the United States Merchant Marine Academy in Kings Point, NY. This role is onsite and may have flexibility for some situational remote work days. This role leads end-user technology training, develops knowledge resources, and enhances IT communications and service delivery. It drives Microsoft 365 adoption, supports onboarding training, builds and maintains knowledge bases, manages intranet content, and delivers proactive user education. The ideal candidate is an excellent communicator and quick learner who excels at synthesizing technical information from subject matter experts and translating it into clear, user-friendly training, documentation, and guidance for non-technical audiences. Deep expertise in every tool or system is not required; the focus is on strong analytical, facilitation, and communication skills to bridge IT and end-users effectively. Job...

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) - Experienced (GL-9 GS-11) - New Hire Sign-On and Retention Incentives SAME MISSION, NEW DRIVE! You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery? USBP is hiring immediately for full-time, career positions , where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country. Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission. Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible....

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...

Border Patrol Agent (BPA) GL-5/7 grade levels - New Hire Sign-On and Retention Incentives A MISSION WORTHY OF A CAREER! If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional...