SAIC
DC
Description SAIC is looking for an experienced Microsoft Exchange Online Technical Support Engineer to provide dedicated support for U.S. Army 365 (A365) end users. In this role, you will deliver high-quality technical assistance for Exchange Online services, ensuring timely resolution of issues and maintaining reliable communication systems. You will work closely with cross-functional technical teams, driving collaboration and contributing to the continuous improvement of support processes and service delivery. NOTE: This is a Hybrid position. The individual will be required to work at the nearest designated US Army installation as required. JOB DESCRIPTION Provide Tier 2/Tier 3 technical support for Exchange Online services within the Army 365 environment. Plan and execute the migration of user mailboxes, data, and services from on-premises and legacy systems to Microsoft 365. Troubleshoot and resolve complex email, mailbox, calendar, and...