Arrow Electronics
Shenzhen, Guangdong Province, China
Position: Business Process Officer Job Description: Principal Accountabilities ● Initial point of contact for many internal branch issues, and can resolve complex issues independently. Can use or create tools to drive branches management of clean business (AR Inventory liability, P&L issues). Prepares and presents findings with solutions to branch management or sales/product teams for decision making. Able to communicate to and educate the branch on any new policies or system changes. Assists other Business Analysts and their branches with drive to clean business measures—is considered a go-to person or role model in their group. ● Clean Business—A/R management: Assist FSG group as liaison to the branch for cleaning up customer receivables issues. Review & trouble-shoot customer accounts for partial unpaid/disputed invoices or charges (freight, handling, UED, tax, credit, cash debit memo). Work with branch & FSG to resolve issues, determine & address root...