6 customer service jobs found

Position: Field Sales Representative II Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR),...

Position: FSE Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities. ● Experience creating...

Position: Field Sales Representative Job Description: Sales expansion, demand generation, and customer service within assigned territory. Location: JP-Tokyo, Japan (Atago Green Hills Mori) Time Type: Full time Job Category: Sales

Position: Logistics Coordinator I Job Description: ● Provides support to the Sales and Operations Organizations by expediting, trouble-shooting and following up on Customer orders by utilizing their expertise in electronic ordering and ERP systems. ● Assist assigned traders by monitoring and expediting the processing of Sales/Purchase Orders in Converge Systems. ● Track delivery of inbound purchase orders in order to ensure that sales order promised ship dates are met, or information is proactively communicated to Trader/customer. ● Maintain data in the Oracle ERP and Xcaliber Systems including, but not limited to, Suppliers, Customers, Contacts, Notes, Items, Price Lists, Purchase and Sales Orders. ● Review sales orders for optimal carrier selection, freight service levels, special customer requirements, etc. ● Perform Export Compliance process on orders shipping outside of the United States in accordance with provided guidelines. ● Review and process customer and/or...

Position: Trade Compliance Coordinator Job Description: ● This position ensures compliance with applicable regional, local, and U.S. export and import control laws and regulations concerning the movement of goods and services across borders, in order to protect Arrow from fines, penalties and publicity resulting from violations. The position acts as a liaison among several internal groups across Arrow businesses in an effort to ensure proper adherence to trade management and trade control laws and regulations. The position may be asked to provide import and export clearance support for inbound and outbound shipments and may be asked to direct external freight forwarders, brokers, and couriers and internal shipping/transportation staff on clearance instructions. ● Determine and assign local export/import country and U.S. license requirements to orders blocked within trade compliance software for trade control reasons. When necessary, escalate orders to regional department...

Position: Applications Support Engineer Job Description: Applications Support Engineer We are looking for a dedicated and passionate Applications Engineer to join our dynamic team. Reporting to Asia Pacific IT Manager, Global Logistics Application, this is a application support role which offers exciting opportunity to demonstrate technical skills to support business strategy and the IT Applications within Arrow’s facilities in Asia Pacific. This role will be based in our Warehouse in Yokohama. The candidate will have great exposure working with stakeholders in the Americas, EMEA, and Asia Pacific regions. What You’ll Be Doing Monitor Systems: Keep an eye on applications and servers to ensure they run smoothly. Fix Issues: Identify and resolve technical problems quickly. Development: Requirements or issue fixes requiring coding Support Users: Help users with their technical queries and concerns. Collaborate with Teams: Work with other teams to solve...