5 carrier jobs found

Position: Customer service officier Job Description: What You’ll Be Doing ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Senior Customer Service Representative Job Description: What You’ll Be Doing To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies. Manage...

Position: Project Specialist Job Description: What You’ll Do Coordinate project activities and track progress against the project timelines. Support project planning, implementation and execution Facilitate communication among different stakeholders and cross functional team Monitor project risks, issues, and dependencies, and escalate when required. Maintain project documentation, report, and status updates. Ad hoc assignment related to warehouse improvement projects etc. Collects, enters, and organizes data and other information to support research projects; carries out basic analytic tasks; organizes materials for and provides draft inputs to written products such as literature reviews, project documentation, progress reports, research reports, and briefings. Leading medium size and cross functional projects. Leads project calls, assigns work and manages project to timeline and outcomes. Stakeholder management—Leads stakeholder...

Position: Buyer (Asset Specialist) Job Description: What You’ll Be Doing 1. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Manage both EDI and manual purchase order entry. Re-plan and manage supplier backlog in line with demands and supplier agreements: confirmation, reschedule, cancellation and reconciliation. Manage VMI Buffer Min and Max level. 2. Communicate with the Suppliers regarding purchase order backlog, shipping and tracking information: track and prioritize urgent shipments. Be accountable for receipts from the suppliers and resolution of shipping discrepancies. Ensure correct receipt of supplier invoices and resolve discrepancies. Monitor supplier on-time delivery. Manage responsible Manufactory inventory level. Manage Supplier non-conformity-Receiving Occasionally participate in meetings with suppliers as required. Support New suppliers implementation in Hub...

Position: Customer Service Representative Job Description: What You’ll Be Doing 1. To manage the customer service for defined customers within the region, according to agreed service levels and defined business processes. 2. All tasks to be carried out in a quality manner, consistent with the Company vision and values. Act as communication coordinator from the Service Centre towards assigned customers. Manage both EDI and manual customer order entry. Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. Communicate with Asset and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. Manage compliance with export rules for controlled products, including preparation of export licenses. Be accountable for delivery to the customers and resolution of shipping and price discrepancies....