22 customer service jobs found

Position: Customer Service Rep Job Description: Why You'll Love this Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.   What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources...

Position: Business Operations Associate l Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most. Summary   At Arrow, we’re currently looking for a Business Ops I for our Nogales, Sonora, or Guadalajara offices. In this position, you’ll be part of the Post Production team, which is dedicated to providing exceptional after-sale support, ensuring that customers continue to receive value through warranty services and advanced levels...

Position: Customer satisfaction - entry level Job Description: Why You'll Love This Job: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Responsible for facilitating the product return and replacement process  Provide support to the department, RMA Production Control and Vendor Returns through RMA research, administrative tasks, and process improvements  Respond to and process RMA requests, including issuing credit to customers  Investigate customer RMA requests through WMS transaction history, Unity/CORS/DMS...

Position: Export Analyst Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology whereit's needed most. Arrow Electronics is seeking a Export Analyst to join our team in MX-JAL-Zapopan, Mexico (Guad Warehouse). You will monitor group e-mail Inbox and distribute messages and information to appropriate staffers as required, answer questions from, and provide support to internal customers and external clients, and resolve issues within the life cycle of...

Position: Customer Order support Job Description: Why You'll Love this Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different...

Position: Collections / Accounts Receivable Associate l Job Description: Why You'll Love This Role: At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology. Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships. What You'll Be Doing: Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals...

Position: Customer Support Associate I Job Description: At Arrow Electronics, we're currently looking for a Customer Support Associate I for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail, Microsoft...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Customer Support Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You’ll Do:   Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.  Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry &...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Manage the overall account relationship and the day-to-day sales activities by providing service and support to the assigned customer base. Working with internal and external resources, facilitating work of others in quoting, fulfilling demand, and troubleshooting other customer requirements. Owner of the overall Quote to Order Processes and order preparation for specified customers,...

Position: Buyer Jr. Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do Fulfill purchase orders and manage backlog. Expedite factory purchase orders to meet customer open order demands. Match open orders to customer backlog and make requested schedule changes. Send requests for corporate allocations for backlog. Expedite backlog. Bond maintenance—at the direction of the material planner. Who We're Looking For 1-2 years of previous experience with purchasing, sales, planning...

Position: Jr Sales Operations Associate Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Drive Quote-to-Order Process: Prepare quotes, review customer purchase orders for accuracy (pricing, part numbers, terms), and enter sales orders into Arrow’s ERP system. Serve as Key Internal Liaison: Connect customers and sales teams with internal departments—including Engineering, Purchasing, and Supplier Marketing—to keep business moving. Manage & Resolve Discrepancies:...

Position: Campaign Manager Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. The Campaign Manager is responsible for planning, coordinating, and executing integrated marketing campaigns that align with business objectives and drive measurable results. Working closely with Marketing Account Managers, Orchestration, Creative teams, digital specialists, and sales stakeholders, this role transforms strategic priorities into actionable campaign plans, ensuring seamless delivery across multiple channels including email, web, social media,...

Position: Senior Warehouse Supervisor Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that help improve business and daily life.  The company maintains 228 locations worldwide with over 90 locations served. A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary...

Position: Transportation Specialist II - IMMEX Auditor Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most.   What You'll Be Doing: Responsible for overseeing and ensuring the safe and effective management of IMMEX Annex 24 Monitor and report risky practices or issues detected on the IMMEX performance Assist internal teams (Imports, Exports and Virtual operations, warehouse, sales, compliance departments) Prepare reports and...

Position: BOM Specialist Job Description: Why You'll Love This Role Technology enables everything we do. At Arrow, our Information Technology teams build, support, and transform the digital platforms, enterprise systems, and technology solutions that keep our global business connected, secure, and ready for what's next. Through collaboration, innovation, and continuous improvement, IT helps enable the experiences, services, and capabilities our employees, customers, and partners rely on every day. Whether you're developing applications, managing cloud infrastructure, enhancing cybersecurity, driving digital transformation, or improving business systems, you'll work with global teams to solve complex challenges, deliver scalable solutions, and build technology that powers the future of Arrow. What You'll Do Collaborate with Solution Architects to create urgent Bills of Materials (BOMs) with a fast turnaround time. Oversee the BOM creation process from start to...

Position: Logistics Training Coordinator Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. A Fortune 148 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to...

Position: Quality Specialist- Warehouse Operations Job Description: Why You'll Love This Role Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions.   Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most   What You'll Do Quality Management System (QMS) & Compliance: Maintain and enhance the QMS in accordance with ISO 9001 standards, conduct audits, and ensure compliance across internal processes. Process Improvement & Defect Reduction: Lead continuous improvement initiatives to optimize operational...