8 customer support associate jobs found

Position: Customer Support Associate I Job Description: At Arrow Electronics, we're currently looking for a Customer Support Associate I for our Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process. What You'll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist Sales with overall Quote to Order activities. Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process. Backlog Management. Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands. Manage inbound customer order formats (pdf, e-mail, Microsoft...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Manage the overall account relationship and the day-to-day sales activities by providing service and support to the assigned customer base. Working with internal and external resources, facilitating work of others in quoting, fulfilling demand, and troubleshooting other customer requirements. Owner of the overall Quote to Order Processes and order preparation for specified customers,...

Position: Sales Operations Associate II Job Description: Why You'll Love This Role: Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next. Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.   What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources...

Position: Business Operations Associate l Job Description: Why You'll Love This Role: Behind every great technology solution is a supply chain that keeps innovation moving. At Arrow, our Supply Chain Services teams help customers navigate the complexities of today's global supply chains by connecting products, people, and processes through agile, scalable solutions. Whether you're supporting warehouse operations, production, inventory management, logistics, or global supply chain initiatives, you'll collaborate with teams across the business to solve complex challenges, improve operations, and deliver technology where it's needed most. Summary   At Arrow, we’re currently looking for a Business Ops I for our Nogales, Sonora, or Guadalajara offices. In this position, you’ll be part of the Post Production team, which is dedicated to providing exceptional after-sale support, ensuring that customers continue to receive value through warranty services and advanced levels...

Position: Collections / Accounts Receivable Associate l Job Description: Why You'll Love This Role: At Arrow, Finance, Accounting & Collections is more than managing numbers - it's about enabling smart decisions that drive our business forward. Our teams partner across the organization to provide insights, improve processes, manage risk, and support the investments that help shape the future of technology. Arrow Electronics is looking for a collections professional to join our team in Guadalajara! This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection. This individual will be empowered to make business decisions within set guidelines to best assist customers and find payment solutions that will maintain positive business relationships. What You'll Be Doing: Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Business Operations Associate II Job Description: Why You'll Love This Role   Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving  processes, and enabling collaboration across our global organization.   Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.     What You'll Do: Responsible for the day-to-day sales and customer support service activities for assigned accounts. Place the order with the Supplier and provide follow-up to ensure accuracy. Review Orders and documentation to guarantee all the data is accurate. Approve Purchase Orders Send the Purchase Order to the Supplier. Solved any rejections and...

Position: Jr Sales Operations Associate Job Description: Why You'll Love This Role Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Drive Quote-to-Order Process: Prepare quotes, review customer purchase orders for accuracy (pricing, part numbers, terms), and enter sales orders into Arrow’s ERP system. Serve as Key Internal Liaison: Connect customers and sales teams with internal departments—including Engineering, Purchasing, and Supplier Marketing—to keep business moving. Manage & Resolve Discrepancies:...