Arrow Electronics
Gdańsk, Poland
Position: Sales Operations Associate Team Leader Job Description: ABOUT THE ROLE Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team’s daily work in terms of quoting and BSA management. The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards. WHAT WILL YOU DO: Coaching and developing the SOA team. Monitoring team performance and identifying areas for improvement. Managing performance within the team, including regular feedback and annual appraisals. Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities. Driving process improvements and standardization across the team. Leading change management and...