2 field service expert jobs found

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Senior Analyst—Finance Business Partner Job Description: Senior Analyst—Finance Business Partner Reporting to the Region CFO for Greater China Components based in Hong Kong, you will gain exposure working with different stakeholders within Greater China to drive business growth.   What You’ll Be Doing Support financial analysis for Regional and Business Unit performance from Sales top-lines to other KPI analysis. Assist in variance analysis against forecast, budget, and expenditure analysis by Business Units & Functions. Collaborate with cross-functional teams to gather financial data. Participate in and coordinate with the monthly forecasting and annual budgeting for the Greater China Components business. Partner with the business leaders to build cost evaluation and financial models, as well as scenario analysis Work closely with Greater China Sales team to evaluate business case and support business decisions Monitor and drive...