37 customer support associate jobs found

Position Summary Odyssey is seeking a Business Development Associate – Air Force to support the company’s growth across the U.S. Air Force market. This individual will help identify, develop, and capture new business opportunities while building and maintaining relationships with Air Force customers, program offices, industry partners, and other key stakeholders.  The ideal candidate will bring 5–7 years of experience in business development, capture, account management, or growth within the Air Force market, with a strong understanding of Air Force organizations, acquisition processes, mission priorities, and the defense contracting environment.  This is a highly collaborative role requiring a combination of customer engagement, market intelligence, opportunity development, pipeline management, and proposal/capture support. What Success Looks Like: Within the first 6–12 months, the successful candidate will have developed a strong understanding of...

Position Summary Odyssey has an excellent opportunity for a Senior Logistics Manager supporting Space Systems Command, SYD 85/BAL Program Office. This role will be involved with logistics management operations involving planning, coordinating, or evaluating the actions required to support the Missile Warning, Missile Defense (MW/MD), Space Domain Awareness (SDA) and Command and Control (C2) readiness, maintenance, and sustainability.  This is a full-time position at Peterson Space Force Base, Colorado Springs, CO and the Garden of the Gods (GotG) Facility. Expect 25% telework as required by the workload within the Colorado Springs area unless otherwise designated by the government customer.   Responsibilities Duties include but are not limited to:   Utilize the tenets of the DoD Product Support Manager Guidebook and apply understanding of the 12 Integrated Product Support (IPS) Elements for program requirements in...

Position Summary Odyssey is seeking an  Agile Systems Engineer II  with a national space enterprise and ground systems engineering background to work with our clients in supporting the future ground architecture. The selected candidate will provide Systems Engineering and Technical Advisory (SETA) services to support the NRO on-site in Chantilly, VA.   Responsibilities Duties include, but not limited to:  Serve as program support to the government Program Manager (PM) with responsibility for technical knowledge of the assigned teams and programs/projects Provide technical guidance and recommendations related to the integration of National Systems-based capabilities Will engage with the national and tactical communities to collaboratively design, document, validate, and deliver architectures, systems and innovative ground capabilities in support of the national space architecture   Will research, gather and write...

Position Summary Odyssey is looking for a Research Data Associate to design, develop and implement web-based applications to support data management activities associated with clinical investigations to support the Traumatic Brain Injury Center of Excellence (TBI CoE).   The role requires proving  assurance of accurate documentation in compliance with all governing regulations for the collection, validation, and analysis of TBI- relevant research and outcomes data, and incudes interaction with relevant TBI stakeholders and to elicit and document business needs when modifying existing or creating new system functionality.  This job is onsite in San Diego, California.   ***Contingent upon contract award*** Responsibilities Duties include, but are not limited to: Develops, codes, deploys and maintains web applications and websites. Provides application development and technical support for customer websites. Prepares...

Position Summary Odyssey is looking for a Research Data Associate to design, develop and implement web-based applications to support data management activities associated with clinical investigations to support the Traumatic Brain Injury Center of Excellence (TBI CoE).   The role requires proving  assurance of accurate documentation in compliance with all governing regulations for the collection, validation, and analysis of TBI- relevant research and outcomes data, and incudes interaction with relevant TBI stakeholders and to elicit and document business needs when modifying existing or creating new system functionality.  This job is onsite at Ft. Bragg, North Carolina.   ***Contingent upon contract award*** Responsibilities Duties include, but are not limited to: Develops, codes, deploys and maintains web applications and websites. Provides application development and technical support for customer websites....

Position Summary Odyssey is currently recruiting an Associate Director . Our Associate Director manages and leads the success of a portfolio of programs within Odyssey's Aviation Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. Associate Directors are responsible for the operational management, supervision, administration, and financial functions of their assigned portfolio. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Associate Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our...

Position Summary Odyssey is currently recruiting an Associate Director . Our Associate Director manages and leads the success of a portfolio of programs within Odyssey's Aviation Business Unit. This individual will execute their respective portfolio of programs in close collaboration and accordance with company and customer objectives. Associate Directors are responsible for the operational management, supervision, administration, and financial functions of their assigned portfolio. This position will manage Program Managers, Task Leads, and other staff members, ensuring high-quality operational performance standards are achieved. They are responsible for maximizing customer satisfaction and emphasizing employee engagement. Associate Directors also manage and lead subcontractor relationships in their areas of responsibility. They also play a critical role in enabling growth and new business development through consistent and collaborative integration with our...

Position Summary Odyssey has an exciting opportunity for a   Common Mission Control Center (CMCC) Command and Control (C2) Test Engineer - SE3 supporting the 45th Test Squadron (45 TS/T GAA) Air Operations C2 Systems Test Flight at Beale AFB, CA. The Air Operations C2 Systems Test Flight conducts Developmental Test and Evaluation of command and control software applications supporting Air Force battle management, ISR operations, and air operations planning and execution.    As a CMCC C2 Test Engineer, you will plan, coordinate, execute, and report on software and system-level test activities supporting operational command and control capabilities. This position provides subject matter expertise in battle management operations, test methodology, and software quality evaluation while supporting customers, capability providers, and operational users throughout the test lifecycle.    This is a full-time position located at Beale AFB, CA...

Position Summary Odyssey has an exciting opportunity for a Senior General/Interdiciplinary Engineer   to support the Aerospace Dominance Enabler Division (AFLCMC/C3BM)at Hill AFB in Ogden Utah.    This role supports the protection, accreditation, and ongoing security posture of Air Force information systems. In this role, you will work closely with the Information System Security Manager (ISSM) to ensure systems meet all DoD and Air Force cybersecurity requirements, align with the Risk Management Framework (RMF), and maintain the confidentiality, integrity, and availability of critical networks and data. You will conduct risk assessments, support accreditation activities, evaluate system security controls, and help enforce policies, configurations, and user access standards. Additional responsibilities include monitoring for vulnerabilities, assisting with incident response actions, maintaining compliance artifacts, and supporting secure system design...

Position Summary Odyssey has an exciting opportunity for a Command and Control Network (C2NET) System Administrator (SE‑3) supporting the 96 Cyberspace Test Group (96 CTG), 45 Test Squadron Cyberspace Test Range Flight at Eglin AFB, FL.   The Cyberspace Test Range Flight manages the C2NET enclaves that enable developmental testing across the 96 CTG and provide Information Technology services not supported by the 96th Communications Squadron. C2NET is a government-developed and maintained family of network enclaves used to conduct developmental and certification testing of Command and Control (C2) systems and applications. These efforts include all associated hardware, software, networking equipment, and supporting infrastructure.   As a C2NET System Administrator, you will provide system engineering and cybersecurity support for mission-critical testing environments, support test infrastructure modernization efforts, and help maintain secure and...

Position Summary Odyssey Systems has an exciting opportunity for a Principal System Engineer providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF)  has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson Air Force Base, OH with geographically separated operating units CONUS and OCONUS.  This position supports the Advanced E7 Development and the FMS Division, supporting the Royal Saudi Air Force, as part of the International Airborne Battle Management Command and Control (FMS) Division; AFLMC(WIW).  The WIW Division...

Position Summary Odyssey Systems has an exciting opportunity for a Senior Security Assitant providing support to the Air Force Life Cycle Management Center/ISR SOF (AFLCMC/HB). The Air Force Program Execution Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF)  has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. AFLCMC/PEO ISR SOF is headquartered at Wright Patterson Air Force Base, OH with geographically separated operating units CONUS and OCONUS.  This position supports the FMS Division (AWACS (E3))  supporting the Royal Saudi Air Force, as part of the International Airborne Battle Management Command and Control (FMS) Division; AFLMC(WIW).  The WIW Division located at Tinker AFB...

Position Summary Odyssey is recruiting for a  Systems Engineer, SME  to join the team.  The technical expert filling this position will be an engineering trusted advisor and consultant to the government that supports government-led ongoing and future sustainment, modification, and capability upgrade efforts across the NCMC-ITW/AA and Legacy Space C2 enterprises.   Key responsibilities for this position include the ability to review, analyze and assess technical design solutions and the Technical Baseline documents/manuals/drawings that describe them; assess existing systems and their existing requirements and designs; identify system problems, and review and validate provided solutions to address them ; oversee the implementation of system upgrades; develop roadmap inputs for the incremental implementation of capabilities to achieve the customer’s near-term and future goals to ensure the enterprise is expandable to meet future requirements and threats.  This...

Overview LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and intelligence sectors— helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.   The Contracts Administrator takes an active role in administering a portfolio of Contracts. The role will support a variety of contract types containing business...

Position Summary Odyssey has an exciting opportunity for a Senior Human Resources Support Specialist providing support to the Command, Control, Communications, and Battle Management Division (C3BM).   Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.   This is a full-time position located at Hanscom AFB, Bedford, MA and is 5 days a week onsite. Responsibilities...

Position Summary Odyssey has an exciting opportunity for a Journeyman Network and Computer Systems Manager supporting the Air Force Life Cycle Management Center Rapid Enterprise Solutions division (AFLCMC/EBR) at Eglin AFB, FL . This division powers the weapons enterprise with a superior workforce, modernized facilities, and innovative digital capabilities.   Our Network and Computer Systems Managers support the government with planning, directing, and coordinating activities related to the design, implementation, and maintenance of network and computer systems infrastructure. They oversee system operations, ensure cybersecurity compliance, and manage technical teams to support mission-critical environments, while aligning system performance with program objectives and DoD requirements. Responsibilities   Duties may include, but are not limited to: Assist with the assessment, implementation, management, maintenance,...

Position Summary Odyssey has an exciting opportunity for an Advisory and Assistance Services (A&AS) contractor supporting as a  Battle Management, Command, Control, Communications and Space Intelligence (BMC3I) Program Manager  for MASCCOT on the US Space Force, Mission Delta 2 (MD2) / 2nd Sustainment Squadron (2STS).    MD2/2STS delivers integrated Space Domain Awareness (SDA), missile warning and tracking, Command, Control, and Communication (C3), Battle Management, and Space Intelligence capabilities for the USSF and joint warfighters. Activities include acquisition program management, system, and subsystem engineering, maintenance and supply support, and fielding. Odyssey Systems is looking for high-performing, passionate people ready to make a difference by joining our existing team of dedicated professionals in the BMC3I workforce!   Odyssey provides support to the Government in five areas: Product Support, Sustainment Engineering &...

Position Summary Odyssey has an exciting new opportunity for a Program Manager position focused on ensuring that all system and application deliverables meet the requirements of all DoD and Space Force/Air Force Cybersecurity policies.     This is a full-time position in Colorado Springs, CO working on-site at Peterson Space Force Base (SFB).   Responsibilities Duties include but are not limited to: Individual should have comprehensive knowledge of principles, policies and practices of systems acquisition and program management, as defined in DoDI 5000.02 and 5000.75, as well as knowledge of roles and relationships within the DoD, Air Force, and Space Force. Individual must have knowledge of qualitative and quantitative techniques for gathering, analyzing, and measuring the effectiveness, efficiency and productivity of acquisition programs. Individual has the knowledge of support activities that assist the...

Position Summary Odyssey Systems has an exciting opportunity for a Senior Contracting Administrative Support providing support to Program Acquisition Executive for Nuclear Command, Control, Communications integration Directorate. The AFNWC/NC3 Integration Directorate is headquartered at Hanscom Air Force Base, MA, with an operating location at Kirtland AFB, NM. The NC3 Directorate’s mission is to provide support to the Portfolio Acquisition Executive (PAE), the Deputy Director, Deputy AFPAE NC3 and staff for acquisition and administrative control of all NC divisions, branches, and programs.   This is a full-time position located at Hanscom Air Force Base, Bedford, MA.  Responsibilities Duties include, but not limited to:  Provide administrative, programmatic, and contracting support to senior leadership and contracting teams. Maintain knowledge of Federal Acquisition Regulations (FAR), Revolutionary FAR Overhaul...

Position Summary Evergreen (Pipeline) Requisition   This requisition is used to build a pipeline of qualified candidates for future opportunities. While there may not be an immediate opening, candidates will be considered as positions become available based on their qualifications and program needs.   Odyssey has an exciting opportunity for experienced Equipment Specialists at various levels to join our talent community for anticipated opportunities supporting the Air Force Life Cycle Management Center Armament Directorate (AFLCMC/EB) at Eglin AFB, FL .   This position supports munitions, weapons systems, and associated equipment and is critical for ensuring operational safety, suitability, and effectiveness across multiple platforms and environments. Responsibilities Duties may include, but are not limited to: Provide direct technical support for missiles, bomb racks, aircraft/SOF gun systems, small...