Arrow Electronics
Centennial, CO
Position: Sales Operations Manager Job Description: Arrow is looking for an experienced Sales Operations Manager to bring their talents to our team! What You'll Be Doing: Lead customer supply chain program orchestration across cross-functional teams, including customer issue resolution, operational strategy development, return material authorization (RMA) oversight, and service delivery for inbound and outbound inventory hub shipments. Serve as the primary escalation point for client and operational issues, partnering with internal Arrow teams to resolve supplier, ship-to-site, contract, service, KPI, SLA, and new program capability concerns. Design and implement customer-specific processes and special service models that support program goals, operational scalability, and appropriate financial performance. Select, develop, and evaluate team members while monitoring work quality, operational execution, and adherence to program KPIs and SLAs. Support...