LMI
Remote, UNAVAILABLE
Overview
LMI is seeking a Senior Operations Support Specialist to support enterprise supplemental training and adoption services for the VA deployment of Genesys Cloud CX across 65+ contact centers. The operations specialist is responsible for providing structured hypercare support, conducting readiness assessments, and reinforcing adoption activities . This position is ideal for a proactive, detail-oriented professional who enjoys working in a fast-paced environment with multiple stakeholders . Remote work is acceptable with flexibility to go into the office based on client’s request. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven...