Arrow Electronics
Tlaquepaque, Jalisco, Mexico
Position: Operations Account Specialist Job Description: Why You'll Love This Role: Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business. What You'll Do: Owns operational performance to Operations Account Manager for Tier 1 & 2 accounts OR owns operation performance directly for Tier 3 & 4 accounts. Understands assigned customer contract requirements for SLA and adherence Manages end to end customer backlog process and all actions required to ensure orders are moving through system Promise Date and Alert Manage in Open Backlog...