3452 customer service jobs found

Position: Customer Service Officer Job Description: What You’ll Be Doing • Responsible for system-related work – SO entries, maintenance, shipment release & inventory management. • In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics. • Responsible for overall Customer management as well as handling RMA (customer returns). • Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), sales administration or buyer role. • Possess excellent communication and interpersonal skills. • Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP). • Customer-service oriented, analytical and problem-solving mindset. • Self-motivated and ability to prioritize tasks with sense of urgency. What’s In It For You...

Position: Customer Service Officer Job Description: What You’ll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Representative Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing...

Position: Customer Service Officer Job Description: Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

Position: Customer Service Officer Job Description: Kindly note that this is a one-year position. Principal Accountabilities ● Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.  ● Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow...

Position: Customer Service Officer Job Description: What You’ll Be Doing Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff. Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance (outside of Infosys), value added order entry & follow up, not first articles; managing inbound customer order formats (excel, pdf, fax, etc); work submits SSRQ (SIMS Setup Request) which includes Value Added, NCNR (Non-Cancellable, Non-Returnable), and COP (Customer Owned Parts); NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 (Customer Part and Pricing System)...

United States Postal Service External Publication for Job Posting 12182224 If this job requires qualification on an examination, the number of applicants who will be invited to take or retake the examination may be limited. Branch IA-NE-SD District Job Posting Period 12/30/2025 - 01/05/2026 Job Title SUPV CUSTOMER SERVICES Facility Location SPENCER 11 E 18TH ST SPENCER, IA 51301-9998 NB122710141 Selecting Official Contact: STEPHAN, CRYSTAL Position Information TITLE: SUPV CUSTOMER SERVICES GRADE: EAS - 17 FLSA DESIGNATION: Special Exempt OCCUPATION CODE: 2310-0022 NON-SCHEDULED DAYS: Sunday/Thursday HOURS: 06:00 A.M. to 03:00 P.M. SALARY RANGE: 87,125.00 - 96,930.00 USD Annually FINANCE NUMBER: 188415 BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending,...

Position: Field Sales Engineer Job Description: Please note that this position requires the candidate to support Arrow's business in Xiamen, so frequent travel between Fuzhou and Xiamen is expected. Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to...

Position: FSE Job Description: Principal Accountabilities ● Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. ● Must be able to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service. Ability to lead regular QBRs with major customers that unlock additional sales opportunities. ● Experience creating...

Position: Account Development Representative Job Description: What You’ll Be Doing:   Drive Cloud and AI sales growth through new customer acquisition and rebuilding underpenetrated and neglected relationships. Responsible for both building and maintaining influential customer and supplier business relationships. Act strategically to identify and target emerging areas for high growth, profit, and differentiation (e.g., fast-growing, small to mid-size businesses) through knowledge of the market, territory, and relationships with suppliers and customers. Responsible for identifying emerging customer and market needs issues and generating leads and follow-ups obtained through suppliers and Arrow internal sources. Through evaluation of qualified leads and analysis, prioritizes high-return opportunities to solve customer problems and create demand for Arrow’s full range of solutions, products, and services. Responsible for Cloud and AI sales generation by...

Position: In-Plant Store Warehouse Associate II Job Description: Arrow Electronics is seeking a collaborative and engaged In-Plant Warehouse Associate II. This role is essential to the daily flow of our cuatomer's warehouse operations and requires strong attention to detail, reliability, and commitment to excellence. As a Warehouse Associate II, you will be responsible for performing a variety of distribution center functions including or more of the following: receiving, picking, storing, packing, and shipping, while operating forklift equipment as needed. Success in this role requires a strong focus on safety, quality, productivity, attendance and teamwork. What You Will Be Doing:  Responsible for inventory control in warehouse on customer site.  Inventory Handling - Able to perform some of the system required transactions required to manage the inventory. Operations - Fluent knowledge of all warehouse operations and procedures. Customer...

Position: Field Sales Representative Job Description: What You’ll Be Doing:   Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges. Ensure customer satisfaction as it pertains to supply chain management and other value added services. Requires experience interacting with vendors and customers in a technical and engineering environment. Extensive understanding of pricing programs and models within the electronics industry. Requires comprehensive ability to develop strategic plans for all assigned accounts, sell and market full set of Arrow offerings incorporating in-depth knowledge of Arrow’s key supplier lines.  Must be able to prepare comprehensive internal quarterly business reviews (iQBR),...

Position: Sales Operations Specialist III Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of $27.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served. The Sales Operations Specialist will serve as a vital link between the Sales Operations Manager and the Service Center, ensuring seamless communication and execution of customer-specific requests. This role is dedicated to managing special customer requests, coordinating with internal teams, and ensuring timely delivery of solutions that meet customer expectations. What you'll be doing: Customer Request Management: Act as the primary...

Position: Sales Operations Associate Job Description: What You’ll Be Doing: Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective. Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique...

Position: CRM Product Owner Job Description: About US: At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today’s digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between. As part of our company´s growth,  ARROW Morocco  is strengthening its teams and is looking for a  CRM Product Owner. Key Responsibilities Define and manage the CRM product roadmap , aligning it with business goals, commercial strategy, and user needs. Serve as the primary liaison between business stakeholders, end users, and technical delivery teams , translating high-level requirements into user stories and actionable features. Own the product backlog ; prioritize features and enhancements...

Position: Advantage Account Manager Job Description: Driven by Respect, Growth, and Pride the culture at CONVERGE speaks about doing things together as a team, in the right way, supporting each other, so that our suppliers, customers, and partners grow along with us. We wish to make a lasting, positive change to the market. You are offered to be part in the forefront of the dynamic, growing world of cloud computing and computer component distribution. This is an opportunity to work in a highly professional, entrepreneurial and driven environment backed by data analytics, and the best-in-class quality certifications. Find more information about us on our page: Electronic Supply Chain Solutions - Converge Account Manager, EMEA Converge Advantage Sales Team is looking for an Account Manager EMEA based in Gdansk, Poland. This role is sales-focused and target-driven. You will be responsible for lead generation, securing new business, and rebuilding underpenetrated...

Position: Inside Sales Representative Job Description: What You’ll Be Doing • Forecast Management - Review customer forecast for advance pipeline to ensure safety buffer stock and pipeline level. • Order Management - Review backlog and shortage reports to assure uninterrupted supply of inventory. Monitor and manage of rescheduling & validate demand. • Inventory Management - Monitor and manage over inventory parts and shortage parts. What We Are Looking For • Diploma or Degree in any fields. • At least 3 years of experience in customer service (order management), production planning or material planning role. • Possess good communication and negotiation skills, with ability to deal with cross-functional teams internally and externally (customers and suppliers). • Proficient with Microsoft office software’s, especially for Excel (Pivot, VLOOKUP, added advantage to have knowledge/experience in Macro). • Independent and proactive, ability to complete...

Position: HR Contact Center Representative Job Description: Job Description Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served. A Fortune 154 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides...

Position: Field Sales Representative II Job Description: Arrow Electronics is currently seeking a Field Sales Rep for the Washington, Northern ID, and Western MT market(s), based in the Spokane, WA / Coeur d'Alene, ID region .  Arrow Electronics brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network.  What You Will Be Doing   Work closely with defined key accounts in the assigned sales territory, planning strategy and developing all key relationships to ensure strong foundation for solution selling  Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges  Ensure customer satisfaction as it pertains to supply...