12 customer service jobs found

Overview LMI seeks a Senior Acquisition Specialist to support a Customs and Border Protection program. The Senior Acquisition Specialist will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Command Investigations, LLC is seeking an Insurance Field Investigator with a minimum of three years experience to become part of a dynamic team. This is a great opportunity for individuals with prior SIU experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. Why You Will Love Working with Command Investigations, LLC? At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. How We Take Care of You (for Full Time positions): Accrued Paid Time Off Medical, Dental, Vision, and Life Insurance 401(k) Plan Employee Referral Program At Command, we take care of our own. Our benefits plan helps keep you and your family healthy, happy, and secure. What You will Do: In...

Overview LMI seeks a Senior Acquisition Team Lead to support a Customs and Border Protection program. The Senior Acquisition Team Lead will provide leadership and oversight across acquisition support for a large, complex CBP program supporting mission-critical activities. The Team Lead leads a team of contractor acquisition and program management professionals, ensuring high-quality delivery of acquisition products and services, driving innovation and process improvements, and collaborating closely with program managers, contracting officials, and other stakeholders. This role requires a strong customer-service mindset, deep acquisition expertise, and proactive engagement capabilities. This role requires on-site presence in Washington, DC 1-2 days per week   Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate travel and trade. As part of our...

Overview As a Mission Manager, you will serve as the primary owner of pilot implementations, working directly with customers to deploy, adapt, and validate LMI’s solutions in operational environments. You will operate at the intersection of solution engineering, customer engagement, and program execution, leading deployments, troubleshooting challenges, and ensuring the solution delivers measurable value in the field. This role requires a high degree of ownership, adaptability, and problem-solving, as pilots often involve evolving requirements, real-world constraints, and dynamic stakeholder needs.   Mission Managers are responsible not only for successful pilot execution, but also for translating pilot outcomes into a path toward enterprise-scale implementation. You will capture and synthesize customer feedback, usage patterns, and operational insights to inform solution improvements, strengthen adoption, and support expansion decisions. In this role, you...

Overview LMI is seeking a skilled Technical Project Specialist – (TPS) to support Software Modernization / Cloud Transformation under a large and complex United States Postal Service (USPS) portfolio. A qualified Technical Project Specialist will have over 8 years of experience supporting government contracts by overseeing complex software development initiatives, coordinating cross-functional teams, managing resource allocation and project schedules, and driving technology modernization activities—including cloud migration and business process transformation. The candidate must demonstrate a proven ability to track and manage multiple project interdependencies, apply critical thinking to resolve complex challenges, and perform resource management functions—all while upholding the highest ethical standards. The primary responsibility will be to support the USPS Program Manager in delivering client commitments and showcasing LMI as a trusted consulting partner...

Overview LMI is seeking a Retail Technology Modernization Specialist with deep experience in retail and logistics technology ecosystems to support a major retail transformation initiative. This role provides expert guidance on retail systems, equipment, and operational workflows and is responsible for assessing the current technical landscape and developing modernization strategies rooted in operational feasibility and industry best practices.    LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.   Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI...

Position Summary Odyssey Systems has an exciting opportunity for a Principal Security Assistant providing support to the Command, Control, Communications, and Battle Management Division (C3BM).   Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge. C3BM supports execution in many different focus areas. C3BM’s main efforts are Architecture and Systems Engineering (ASE), Operational Response Team (ORT), and multiple mission integration teams such as Air, Maritime and multiple acquisitions consisting of both the Advanced Battle Management System (ABMS) and Space.   The Security Assistant will provide support to perform administrative security functions under the direction of the activity security...

Overview We’re looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI platform built for federal missions. You’ll be the primary customer success contact: building relationships with users and stakeholders, surfacing pain points, driving adoption, and making sure the LIGER team delivers against what matters. This position requires the ability to obtain a CBP Background Investigation; U.S. citizenship is required.   This is a customer-facing role that sits between the government user community and the LIGER product, engineering, and leadership teams. You’ll translate customer reality into product priorities, run the engagement playbook day to day, and own the relationship outcome. If you’ve worked customer success in federal technology and want to do it on a fast-moving AI product, keep reading.   About This Team   LIGER sits within LMI’s...

Overview We’re looking for a Forward Deployed Engineer to help deploy, extend, and integrate LIGER, an enterprise AI platform that connects knowledge, systems, and agentic workflows to accelerate outcomes across federal missions. You’ll join a small, cross-functional team working directly with customers to get LIGER into production and build the features that make it stick. This position can be supported in a hybrid/remote capacity as there may be on-site work required by the customer.   This is a customer-facing technical role. You’ll embed with customers for 60-180 days post-sale, configure deployments, build custom integrations, and ship features that solve real problems on the ground. You’ll also run proof-of-concept demonstrations, translate customer needs into working code, and feed insights back to the core product team. If you’re excited about building at the intersection of AI, government missions, and real users, keep reading.  This position...

Basic Qualifications Education:   Bachelor’s degree or equivalent is required plus a minimum of 15 years of demonstrated leadership; or Master's degree plus a minimum of 13 years of demonstrated leadership.   CLEARANCE REQUIREMENTS: Department of Defense secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.   Responsibilities for this Position General Dynamics Mission Systems has an immediate opening for a Strategy and Business Development Director for our Strategic Systems Business Area within the Maritime and Strategic Systems Line of Business.  The successful candidate will lead the strategy and business development team for the Strategic Systems business area within General...